I did not qualify for a BMW however, my salesman Tim put me in a 2016 Toyota Avalon! Low mileage, like brand new. He was kind, he listened when I talked and WOW was this an amazing experience! From the receptionist to the Sales Manager Todd to the Financial Officer sorry can???t remember his name because at this point I was so excited I almost blacked out! Double five ?? star rating ~Deborah AKA Happy Toyota Avalon customer 👑
I have been looking for a specific 3-series M-Sport optioned to my liking (there were not that many out there). This dealer had the car I wanted 4.5hrs away from me. Rick went above and beyond to describe the car and take additional pictures for me before I decided to take the trip. I put the deposit on the car and took a trip hoping the car was just as described. Upon my arrival, the car was exactly as described making the trip very well worth it. Rick was very honest with me and made the car buying experience great! I would definitely recommend this BMW dealership. There are not that many honest dealers out there that put their customer first. I left with a new to me car and a big smile.
I recently had an engine over-heating issue that left be stranded in the middle of a busy highway. It was literally an accident in the making as cars were not slowing down or heeding my emergency flashers! After calling 911 for emergency assist, I called my BMW service agent, who picked up the phone and reassured me and guided me and instructed me how to take care of myself and the vehicle. This guidance from my service associate was also crucial in my not creating damage to my troubled engine. Much to my complete delight and surprise, my service mgr. waited for me and the tow truck AFTER HOURS on a SATURDAY evening to greet me, accept my car from the wrecker, and give me the keys to a new 2018 Courtesy vehicle! I can never thank my service mgr. enough for coming to my rescue. He is the BEST! Take a bow, Mr. Adam Mobley.
My husband and I dread buying a vehicle--we don't like the sales pitch and what we like even less is the haggling process. Our purchase experience with BMW of Charlottesville was a game changer! We located the vehicle online, negotiated quickly for both the vehicle we are purchasing as well as for the trade-in. The purchased SUV was in top shape when we arrived to pick it up. Todd Williams was top-notch! We will surely recommend Charlottesville BMW to all of our friends and family!
We decided to build a new BMW 430 Xi. Todd Williams the sales manager was very helpful in the build process. He kept up with the build and arrival schedule. The finance guys were very professional and through with the paper work. Brett Denver, the General Manager was very kind in giving me a hefty discount. Overall the ???car buying experience??? was pleasurable. I would strongly recommend this BMW dealership for anyone who is looking for a car.
Have been buying New BMW's for 20 to 25 years and Charlottesville BMW has been above the best I have worked with, no one even close from Kicking the Tires to Closing the Deal. No Second guessing on my part
Courteous knowledgeable with out the high pressure.
by SteveK from DealerRater.com
December 3, 2018
3.9 (131 reviews)
The entire transaction was handle in a professional non-pressured way. I had no intention of buying on this visit, but was overwhelmed with the knowledge and the level of commitment that Rick, (sales advisor) displayed. There was never any pressure. Todd (sales manager) was friendly and open and did not make me feel that the "game" was being played. I highly recommend this dealership.
My husband and I worked with Rick Martens last summer when we started looking for a new vehicle. He was professional and courteous with a thorough knowledge of BMW???s. His sense of humor also made our visit very pleasant. Yesterday we were delighted to work with Rick again when purchasing our BMW X5. He made our buying experience fun with his easy working style. He made sure he covered all the features of each car we considered. He is a great asset to the BMW Charlottesville team!
Collin was very helpful. Said upfront he was relatively 'new' job. I appreciated his honesty. He's personable and gives the impression he 'aims to please'. John Clark
We found additional vehicles that are close to your year range.
Have been buying New BMW's for 20 to 25 years and Charlottesville BMW has been above the best I have worked with, no one even close from Kicking the Tires to Closing the Deal. No Second guessing on my part
2018 BMW X5 xDrive35i Review
BEST TWIN TURBO CAR EVER
April 1, 2019
5
I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming
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