Used 2020 BMW X5 for Sale in West Chester, PA

My first time at Fort Washington Mercedes exceeded my expectations...went for 2018 E400 purchased in NJ, registered and inspected in PA....professional, productive, pleasant👍🏻

I recently purchased a 2008 Acura RL from BMW of Devon. The dealership itself is visually appealing with a host of models on the showroom floor. Upon arrival (which was a Saturday . . . the busiest time to shop at ANY dealership) I was not greeted however a very attentive hostess asked if I was being helped and promptly had someone assist me with a test drive. Andrew, my sales associate, was extremely personable and helpful. As a person that do not like wasting my time, I cut to the chase and started the purchase process. Without going through all the details of my purchase, I'll summarize by saying EVERYONE (from the used sales associate, manager and finance manager) did an excellent job ensuring my purchase experience was a great one. The reason I felt compelled to write this review is because although I did not purchase a BMW EVERYONE at the dealership treated me as if I was purchasing a 2017 7 series, and that speaks volumes about the dealership. I DO plan on leasing/purchasing a BMW soon . . . and I can say without a doubt that I know where I'm going.

I recently purchased a 2008 Acura RL from BMW of Devon. The dealership itself is visually appealing with a host of models on the showroom floor. Upon arrival (which was a Saturday . . . the busiest time to shop at ANY dealership) I was not greeted however a very attentive hostess asked if I was being helped and promptly had someone assist me with a test drive. Andrew, my sales associate, was extremely personable and helpful. As a person that do not like wasting my time, I cut to the chase and started the purchase process. Without going through all the details of my purchase, I'll summarize by saying EVERYONE (from the used sales associate, manager and finance manager) did an excellent job ensuring my purchase experience was a great one. The reason I felt compelled to write this review is because although I did not purchase a BMW EVERYONE at the dealership treated me as if I was purchasing a 2017 7 series, and that speaks volumes about the dealership. I DO plan on leasing/purchasing a BMW soon . . . and I can say without a doubt that I know where I'm going.

This car has all the stuff that I need for my commute everything and I am very please to try it every day and liking it.

The level of service that Rich (the service manager) provides is hard to find. I purchased my vehicle about 4yrs ago and have continue to have it serviced at the dealership because of Rich.

This car has all the up-to date and has more advanced technology. surprises me. love the ride and comfort with my family. thank you, Venkata

At least once in your lifetime! I have been purchasing new and used cars since 1981. My father was a used car dealer so I have had too many models to mention. Within the past year I had purchased a Range Rover Sport for my wife. She takes care of her vehicle as well as anyone I know and keeps them immaculate. We had multiple problems which included having to replace an engine (30k) and multiple trips to very uncooperative dealerships. Last time I said one more issue within next three months and we are selling the Rover. Didn???t go a well before engine light came on again. At that point first thing I said is ???it???s time for a Lexus???. Her parents have had 6 of them over almost 10 years (3 each) and never had a vehicle in the shop once. They highly recommmeded John and from start to finish he couldn???t have made the purchase any easier and more professional than he did. He explains everything and he truly cares about doing the right thing for you. I???ve been a Realtor for 32 years and my business is all about service. John and the others involved in our purchase provided nothing less than exceptional Service. Everything I???ve ever heard about Lexus stands true and quite frankly my wife and I both love her Lexus car greater in all aspects than her Range Rover. We will be Lexus owners for life and John will always be our sales rep.

I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming

The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW!

Great vehicle And I love the split tail gate. So far so good and also the heads up display seems to be very helpful as well.

I like the personal interaction and continuity of service with the same service advisor. I like that there are “seasoned” employees at a dealership. It demonstrates to me that the dealership values not only the client but the employee as well. Also, the pickup/delivery service is a wonderful service and staffed by great drivers!

Previously had 2016 BMW X3 which was a great car. The re-designed 2018 X3 didn’t have as tight of steering and felt slightly lower in seating position. I test drove the 2018 X5 and loved the higher ride, the tight steering and beautiful interior. My old X3 felt a bit sportier and quicker but the X5 is more powerful. Love it!

Owned 2006 535xi so time for a new car. Test drove 6 other comparable SUV's thinking I would change brands but nothing drives like a BMW. As a Realtor vehicle is comfortable for my clients, technology assist in safe driving and BMW style. My highest recommendation.

From the moment I walked into Devon BMW, I felt welcomed. The staff greeted me with smiles and were very friendly.. Their knowledge base about the BMW product was evident and conveyed in a manner that was not only professional but also easy for the consumer to understand. Special thanks to the GM, Mike Todak, Ben (sales) and Tori (finance) for helping with the purchase of my 2019 BMW X 4!!😊 I love my new car!!!

Very comfortable and performs great, interior is much nicer the my previous x5's. Dislikes are hidden odometer, can not disable engine shutoff and leave it off, not enough color choices.

Phil Milewski spearheaded my ???Ultimate Car Buying Experience??? at BMW of Devon. I was looking for a very specific car and BMW of Devon had it. I picked up the phone to check if the car was still available and sure enough it was. On the other line was Phil Milewski. After three phone calls over the course of 15 minutes (nobody works faster than Phil) we landed on a fair price for the vehicle. I put a deposit down on the car over the phone that Tuesday afternoon. From there, Phil set up a delivery date 48 Hours later. He even arranged for a car service to pick me up from my home in NY the day of delivery and have me driven down to the dealership. Wow! Upon my arrival I was greeted by Phil and the used car sales manager, Jim Kostack in the parking lot. Once I got inside I was then introduced to Mike Todak who is the general manager. The three of them thanked me for my business and could not have been any nicer. They even presented me with a piece of BMW luggage as a thank you for coming all the way down from NY. I was so blown away by all of this! I ended up being there a little early and the car was not ready yet. It was lunch time so Phil purchased lunch for me and had food delivered to the waiting room. This was great! I ended up getting to meet a number of the incredible sales people there like: David Sloan, owner of the Sloane auto network who thanked me for my business, Rick Osberg in sales (turns out his daughter and I went to school together, his son-in-law was a college teammate of mine and we shared many of the same friends) and Brad Tobolinsky, in sales who actually owned the car prior to me purchasing. Brad told me all about the car and how much I would enjoy it which was nice when you???re making a big purchase like this. After having lunch with Phil and the staff I met with Lisa Puggi in finance. She???s incredible! She answered all my questions and got me in and out of there quickly. I finally got the keys to my new car then. Phil took me out to the car. It had just been meticulously detailed for me. There, he and the BMW Genius showed me all the incredible features on the car. Days later Phil followed up to see if I was happy with my purchase and enjoying the car. My answer was YES! Purchasing a vehicle from Phil Milewski at BMW of Devon was undoubtably one of the finest buying experiences of my life! In the past I???d always dreaded having to purchase a vehicle because it felt like I was getting taken advantage of. This couldn???t be any further from the truth with Phil. It felt like he was on my side the entire time. He and BMW of Devon changed the way I view the car buying experience. I plan on being a customer for life. Nobody is better than this guy!

The vehicle is very comfortable and quite powerful. It does not however have all of the features that I thought it might. It is probably due to the fact that it is a base model

After being the owner of a 2001 Honda Accord Ex, I was a ???little??? rusty on the process of buying a new car!! The folks at Union Park made my experience very easy and non-stressful. The staff was courteous, friendly, thoroughly explained all the details of my lease and went over all of the bells and whistles of my new vehicle. Thank you Union Park.....I simply love me new 2018 Honda CRV!!!??

Loved my 525xi and equally love the X5. BMW’s are the best for comfort, style, reliability and zip. It meets all our needs and expectations

Paul's customer service as well as the Philly Auto team was excellent! He was patient, kind & did his best to get me in the car I wanted. All done with a smile! Thanx Paul! 😃 ~Krista

If you like driving cars, the X5 is for you. I have driven Infiniti's, Lexus, Lincoln, etc. All of them have their xxxxxxand con's however if you enjoy a good driving experience in an SUV, the X5 is a great choice.

Rich Hudak -- Outstanding Service Manager. He is always present. He knows what is going on throughout the service department. He has the highest standards for quality of all aspects of service. Bill -- Excellent Service Advisor. This was the first time Bill helped me. Jackie -- Covered for Bill when he was off (my car needed ~2.5 days of service). She, too, is an excellent Service Advisor. Intake people in the service bay -- They always have a welcoming smile and know how to help. They, too, are excellent

This truck has exceeded my expectations for an SUV. It feels like I’m driving a luxury sedan instead. I love the ride and it’s a very reliable vehicle in every type of weather.

Thank you to Don and Mr Thorne (aka Shadow man) you both took such amazing! u even laughed at silly jokes! its been a long time since i experienced that kind of time and patience! Never Change u were Suberb!😁💖👏😉💪

I have been amazed at all the things this car does. It is so comfortable and has so many things to make life easier. It parks itself, has heated and cooled seats and a heated steering wheel. So thrilled with this car.

When I booked the appointment, I was told it would take an hour. When I arrived 15 minutes early, I was told it would be 1 1/2 hours. I had my teenage son with me who had a tee time (trying out for high school golf) and the 1 1/2 hrs would have made us late. Your dealership got me my vehicle back in a little over an hour and gave me a coupon to the "SPA" for my car. Jackie was great to work with and I was very happy to have my car serviced and get me son to his tee time on time.!

The truck handles like a dream! I love having a truck that feels like a car. No other vehicle on the road can drive like a BMW!

We really enjoy driving and riding in this vehicle. You have plenty of power if you want to pass another vehicle. A very reliable vehicle.

My first time at Fort Washington Mercedes exceeded my expectations...went for 2018 E400 purchased in NJ, registered and inspected in PA....professional, productive, pleasant👍🏻

I just leased this car, and drove it 1100 miles to Ohio. I bought this car because of the way it handles, it is also a very comfortable car to drive.

This was my first experience with Paoli Ford, but certainly not my last. As a longtime leesee, working with Paoli Ford has been second to none. Bob made the sales process quick and painless. Both him and Nick were able to work out a deal that fit my needs, without all the haggling. And Jessica put me in great hands, immediately following up with my internet request to test drive the 2018 Ford Edge Sport. I'll miss my 2015 Ford Explorer Sport, but am very happy with my choice to downsize to the 2018 Ford Edge Sport. Just as stylish and fun to drive for someone that doesn't need the extra space anymore!!

The BMW dealership worked with me to understand the features of the X5 and it performs as expected. Looking forward to many years with this vehicle.

From previous service from the Service department (Kevin Pinkerton) my experience was 5*. My X3 of one year was totaled in January, Kevin introduced me to Heath Cameron, who from day 1 diligently worked arduously to assist me in getting back into a new X 3. I am in love with my new vehicle. Everyone at OTTO'S BMW is Awesome! If you are looking for a new or pre-certified BMW, OTTO'S IS YOUR DEALERSHIP 💯 Dr. DeBorah Williams Newark, DE

Everyone has their ???dream car???. From a young age, I wanted a BMW. It something about the assumed success and hard work associated with a person who possesses a BMW that I love. I have always been a hard-working, independent person, and I wanted a car that reflected that. With each car I purchased, I tried to get closer to my dream of having a BMW. Taking the suggestion of a friend, I decided to lease my first BMW. It was not with Otto???s and was a vehicle ???basic??? model with no upgrades. I began taking my car to Otto???s for service, and I was introduced to Heath. He helped me get out of my first BMW and into a new, loaded BMW with almost the same payment! Today, I leased my 3rd BMW and I must say, it is truly a dream fulfilled! It is everything I would want in a car- all of the upgrades, shiny exterior and the overall luxury typically associated with having a BMW. I could hardly sleep with the excitement of picking up my new car; and it is all because of the care and attention from Heath. He stayed within my budget, listened to my needs, did not force/push me in any direction financially, and made the seemingly unattainable, attainable. I am beyond thankful for Heath and how he was able to find my new 2018 X4 w/everything I wanted at a down- and monthly payment that I could afford! I don???t even know how he did it, but I will NEVER go to anyone else! Heath truly cares, listens and helps in every way. He???s accessible- and not just during the purchasing timeframe. I???ve called him with questions over the years, and he was always available to answer any questions. 2nd car down, many more to go. Thank you, Heath! It is truly a dream fulfilled.

Love all the safety features. Very comfortable ride. My husband loves the extra room for his size. Loving all the extras. Definitely luxurious and look forward to the first long road trip.