Used 2020 BMW X5 for Sale in Wilmington, DE

I recently purchased a 2008 Acura RL from BMW of Devon. The dealership itself is visually appealing with a host of models on the showroom floor. Upon arrival (which was a Saturday . . . the busiest time to shop at ANY dealership) I was not greeted however a very attentive hostess asked if I was being helped and promptly had someone assist me with a test drive. Andrew, my sales associate, was extremely personable and helpful. As a person that do not like wasting my time, I cut to the chase and started the purchase process. Without going through all the details of my purchase, I'll summarize by saying EVERYONE (from the used sales associate, manager and finance manager) did an excellent job ensuring my purchase experience was a great one. The reason I felt compelled to write this review is because although I did not purchase a BMW EVERYONE at the dealership treated me as if I was purchasing a 2017 7 series, and that speaks volumes about the dealership. I DO plan on leasing/purchasing a BMW soon . . . and I can say without a doubt that I know where I'm going.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I recently purchased a 2008 Acura RL from BMW of Devon. The dealership itself is visually appealing with a host of models on the showroom floor. Upon arrival (which was a Saturday . . . the busiest time to shop at ANY dealership) I was not greeted however a very attentive hostess asked if I was being helped and promptly had someone assist me with a test drive. Andrew, my sales associate, was extremely personable and helpful. As a person that do not like wasting my time, I cut to the chase and started the purchase process. Without going through all the details of my purchase, I'll summarize by saying EVERYONE (from the used sales associate, manager and finance manager) did an excellent job ensuring my purchase experience was a great one. The reason I felt compelled to write this review is because although I did not purchase a BMW EVERYONE at the dealership treated me as if I was purchasing a 2017 7 series, and that speaks volumes about the dealership. I DO plan on leasing/purchasing a BMW soon . . . and I can say without a doubt that I know where I'm going.

This car has all the stuff that I need for my commute everything and I am very please to try it every day and liking it.

The level of service that Rich (the service manager) provides is hard to find. I purchased my vehicle about 4yrs ago and have continue to have it serviced at the dealership because of Rich.

This car has all the up-to date and has more advanced technology. surprises me. love the ride and comfort with my family. thank you, Venkata

I like the personal interaction and continuity of service with the same service advisor. I like that there are “seasoned” employees at a dealership. It demonstrates to me that the dealership values not only the client but the employee as well. Also, the pickup/delivery service is a wonderful service and staffed by great drivers!

Very comfortable and performs great, interior is much nicer the my previous x5's. Dislikes are hidden odometer, can not disable engine shutoff and leave it off, not enough color choices.

From the moment I walked into Devon BMW, I felt welcomed. The staff greeted me with smiles and were very friendly.. Their knowledge base about the BMW product was evident and conveyed in a manner that was not only professional but also easy for the consumer to understand. Special thanks to the GM, Mike Todak, Ben (sales) and Tori (finance) for helping with the purchase of my 2019 BMW X 4!!😊 I love my new car!!!

I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming

Phil Milewski spearheaded my ???Ultimate Car Buying Experience??? at BMW of Devon. I was looking for a very specific car and BMW of Devon had it. I picked up the phone to check if the car was still available and sure enough it was. On the other line was Phil Milewski. After three phone calls over the course of 15 minutes (nobody works faster than Phil) we landed on a fair price for the vehicle. I put a deposit down on the car over the phone that Tuesday afternoon. From there, Phil set up a delivery date 48 Hours later. He even arranged for a car service to pick me up from my home in NY the day of delivery and have me driven down to the dealership. Wow! Upon my arrival I was greeted by Phil and the used car sales manager, Jim Kostack in the parking lot. Once I got inside I was then introduced to Mike Todak who is the general manager. The three of them thanked me for my business and could not have been any nicer. They even presented me with a piece of BMW luggage as a thank you for coming all the way down from NY. I was so blown away by all of this! I ended up being there a little early and the car was not ready yet. It was lunch time so Phil purchased lunch for me and had food delivered to the waiting room. This was great! I ended up getting to meet a number of the incredible sales people there like: David Sloan, owner of the Sloane auto network who thanked me for my business, Rick Osberg in sales (turns out his daughter and I went to school together, his son-in-law was a college teammate of mine and we shared many of the same friends) and Brad Tobolinsky, in sales who actually owned the car prior to me purchasing. Brad told me all about the car and how much I would enjoy it which was nice when you???re making a big purchase like this. After having lunch with Phil and the staff I met with Lisa Puggi in finance. She???s incredible! She answered all my questions and got me in and out of there quickly. I finally got the keys to my new car then. Phil took me out to the car. It had just been meticulously detailed for me. There, he and the BMW Genius showed me all the incredible features on the car. Days later Phil followed up to see if I was happy with my purchase and enjoying the car. My answer was YES! Purchasing a vehicle from Phil Milewski at BMW of Devon was undoubtably one of the finest buying experiences of my life! In the past I???d always dreaded having to purchase a vehicle because it felt like I was getting taken advantage of. This couldn???t be any further from the truth with Phil. It felt like he was on my side the entire time. He and BMW of Devon changed the way I view the car buying experience. I plan on being a customer for life. Nobody is better than this guy!

I just leased this car, and drove it 1100 miles to Ohio. I bought this car because of the way it handles, it is also a very comfortable car to drive.

The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW!

Great vehicle And I love the split tail gate. So far so good and also the heads up display seems to be very helpful as well.

Rich Hudak -- Outstanding Service Manager. He is always present. He knows what is going on throughout the service department. He has the highest standards for quality of all aspects of service. Bill -- Excellent Service Advisor. This was the first time Bill helped me. Jackie -- Covered for Bill when he was off (my car needed ~2.5 days of service). She, too, is an excellent Service Advisor. Intake people in the service bay -- They always have a welcoming smile and know how to help. They, too, are excellent

Previously had 2016 BMW X3 which was a great car. The re-designed 2018 X3 didn’t have as tight of steering and felt slightly lower in seating position. I test drove the 2018 X5 and loved the higher ride, the tight steering and beautiful interior. My old X3 felt a bit sportier and quicker but the X5 is more powerful. Love it!

When I booked the appointment, I was told it would take an hour. When I arrived 15 minutes early, I was told it would be 1 1/2 hours. I had my teenage son with me who had a tee time (trying out for high school golf) and the 1 1/2 hrs would have made us late. Your dealership got me my vehicle back in a little over an hour and gave me a coupon to the "SPA" for my car. Jackie was great to work with and I was very happy to have my car serviced and get me son to his tee time on time.!

Owned 2006 535xi so time for a new car. Test drove 6 other comparable SUV's thinking I would change brands but nothing drives like a BMW. As a Realtor vehicle is comfortable for my clients, technology assist in safe driving and BMW style. My highest recommendation.

I've been to about ten Audi dealerships but this one is the best so far. Kegon took care of my misfire and wheel issues exceptionally well. The building is new and totally amazing. Inventory is strong especially for this time of year and everyone was extremely helpful anywhere I went. They've got a good shot at getting my next car purchase and they will get most of my service business. Very impressive. (And ask anyone I don't give great reviews unless they earn it). By the way depending upon where you are this location is much easier to access than Conshy and the same gang owns it.

The vehicle is very comfortable and quite powerful. It does not however have all of the features that I thought it might. It is probably due to the fact that it is a base model

From previous service from the Service department (Kevin Pinkerton) my experience was 5*. My X3 of one year was totaled in January, Kevin introduced me to Heath Cameron, who from day 1 diligently worked arduously to assist me in getting back into a new X 3. I am in love with my new vehicle. Everyone at OTTO'S BMW is Awesome! If you are looking for a new or pre-certified BMW, OTTO'S IS YOUR DEALERSHIP 💯 Dr. DeBorah Williams Newark, DE

Loved my 525xi and equally love the X5. BMW’s are the best for comfort, style, reliability and zip. It meets all our needs and expectations

Service and sales associates are extremely welcoming - My 2018 M X1 had a reverse light shortage. I stopped by during a busy time on Saturday, and still was able to be accommodated by Jeff, in which my vehicle was completed within 15 minutes. Also, was able to bring my 3 month old puppy in, very dog friendly dealership.

If you like driving cars, the X5 is for you. I have driven Infiniti's, Lexus, Lincoln, etc. All of them have their xxxxxxand con's however if you enjoy a good driving experience in an SUV, the X5 is a great choice.

This truck has exceeded my expectations for an SUV. It feels like I’m driving a luxury sedan instead. I love the ride and it’s a very reliable vehicle in every type of weather.

Recently had my 10yr old BMW serviced there and also leased a new one. I can't say enough great things about this dealership! Everyone I dealt with - from the service writers, technicians, service manager, internet sales manager, and client advisor - was awesome! Issue with my older BMW fixed under warranty, and a phenomenal sales experience on the new one. (Particularly Krissy Cone - Internet Manager, and Glenn Falvey - Sales/Client Advisor). Was given a great quote, and treated with a no stress / no pressure attitude the whole time. Highly recommend BMW of Turnersville.

I have been amazed at all the things this car does. It is so comfortable and has so many things to make life easier. It parks itself, has heated and cooled seats and a heated steering wheel. So thrilled with this car.

After being the owner of a 2001 Honda Accord Ex, I was a ???little??? rusty on the process of buying a new car!! The folks at Union Park made my experience very easy and non-stressful. The staff was courteous, friendly, thoroughly explained all the details of my lease and went over all of the bells and whistles of my new vehicle. Thank you Union Park.....I simply love me new 2018 Honda CRV!!!??

The truck handles like a dream! I love having a truck that feels like a car. No other vehicle on the road can drive like a BMW!

Thank you to Don and Mr Thorne (aka Shadow man) you both took such amazing! u even laughed at silly jokes! its been a long time since i experienced that kind of time and patience! Never Change u were Suberb!😁💖👏😉💪

We really enjoy driving and riding in this vehicle. You have plenty of power if you want to pass another vehicle. A very reliable vehicle.

Purchasing my 435i Gran Coupe was a Great Experience! I don't want to talk negatively about any other local BMW dealerships, but the moment I stepped foot into BMW of Devon, I felt right at home. My Client Advisor Phil and General Manager Mike were AWESOME. I was so nervous about buying a car but they made the process effortless. They worked with me and didn't even get annoyed when I kept pushing. They explained to me why they could or couldn't do certain things in a way that I understood and felt in my heart that they were not just trying to pull a fast one. Everyone in the entire dealership from the GM to the maintenance crew were friendly. A "Hello, how are you?" goes a long way with me. I will be referring every potential BMW owner to BMW of Devon. I can tell this will be the beginning of a great relationship (I feel bad for my wallet lol)

The BMW dealership worked with me to understand the features of the X5 and it performs as expected. Looking forward to many years with this vehicle.

I looked for a vehicle for approximately 7 months in the tri-state area, was extremely frustrated, I could not find something in good quality within my budget plus the approved car loan I had gotten. However, the moment I walked into CarVision and worked with Juan Vega my search was finally over. Thanks to him I bought a 2015 Toyota Corrolla, got the best deal around, and was delighted working with him. Thanks to Juan, I couldn't be happier, I will be recommending CarVision to my sister, my brother, (who are looking to trade in their vehicles), as well as my friends in the near future. Juan was knowledgeable, attentive, patient, energetic, honest, professional, kind, funny, and most importantly genuine. We strongly felt he was going out of his way to meet our needs and truly help us. With his skills, Juan deserves to be a manager to help instill similar qualities in other sales men at CarVision. Great work Juan! Thanks again for all your help. Will definitely return and look forward to working with you again in the future.

Love all the safety features. Very comfortable ride. My husband loves the extra room for his size. Loving all the extras. Definitely luxurious and look forward to the first long road trip.

This is my fourth BMW. It's unbelievable how BMW can keep advancing their sophisticated technology through each model cycle, obsoleting so much of the previous.