Auto Wholesale came highly recommended to me as a non-nonsense dealership that doesn't haggle and makes the car buying process a dream. This recommendation was spot on. John Canoutas was a dream to work with - he made the process easy and fun, and I was in and out within 1.5-2 hours (as opposed to previous experiences that took 4-6 hours). He found me the best deal, was fair in valuing my trade-in, and made the process a breeze. I highly recommend going to see John for your vehicle needs - I'll certainly be recommending him to anyone I know in Wilmington/SE North Carolina that's car shopping!
Customer Review bmw service and repair for my cars
by zenprit from Jacksonville, NC
November 6, 2018
4.5 (23 reviews)
Dear Manager Of Bmw Wilmington, NC,
The purpose of this review is to promulgate information in reference to the outstanding service provided by Bob, Eric and Fred(Parts department) at bmw wilmington, nc. My wife and i are small business owner's and we have a 2006 bmw 750LI and a 2011 bmw 528i that we love. The bmw efficiency is top of the line and it's quality and the vehicle's have excellent suspension that ride's superb. We always keep the maintenance on our vehicle's complete as required. Bob, Eric and Fred(Parts department) are knowledegeable of both cars, they treat all their customer's with respect. They are professional, courteous, patient with us senior's. Bob, Eric and Fred (parts department) take time to listen to the customer's vehicle problems to insure they get the correct information prior to diagnostic check of our car's. I gave bmw of wilmington a ten (10) rating overall for the outstanding service provided by Bob, Eric and Fred(Parts department) in the service department. It is highly recommended that Bob and Eric in the bwm of wilmington, nc be recognized for their outstanding service and professionalism in customer service and parts department. Your immdeiate attention in recognizing the following personnel above is greatly appreciated. We look forward to recommend to our family,friends and business colleagues to do business with bmw of wilmington,nc. Job well done.
Best Regards,
VIP
I recently purchased a 2018 5 series from your dealership, the person I worked with was John McDougald. I have purchased many new vehicles in my lifetime,but none more pleasant than working with John. He was very knowledgeable, cordial and quite a great person to work with, he seems to have good instincts about people in general and will be an asset to this company in years to come. This is my first BMW I have ever purchased, but for now I am a very satisfied customer. Thanks to John once again for making a car buying experience a pleasure.
Dealership was very quick to email response to inquirie through cars.com. I appreciated their input and information provided. Pictures and other similar inventory was included.
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