Used BMW X5 for Sale in Midlothian, VA

I made an appointment to have my car looked at (Allen Tire) because I noticed that my car had started to vibrate while driving. I did hit something in the road at night a week earlier. I took off my wheels only to find that my front left wheel was dented in the inside. So I order another wheel, had it installed a few days later only to realize that the problem had not been rectified...thus I went Allen Tire. They informed me that I needed to replace my Guibo (drive shaft coupler), which would cost more than 675.00 parts and labor. Since I perfere to BMW to perform repairs, I made an appointment the next day. After checking in with my service tech... I went and waited in the lounge for a period of time. The tech came out and then asked why do I want to change this part, I went on to explain the the problem and that I was told that this part was broken by (Allen Tire). The tech stated that he didn’t think that the part in question was damaged at all. He suggested that I needed after market wheel rings! I could have wasted time out of my life and 600.00 if the technician had not been honest. I did go purchase the parts that was suggested, spent only 21.75...problem fixed! Thanks Matt, for your integrity!

Bought as a "new" dealer loaner with 0% BMW financing, May 2018, trading 2015 X3 with 60K. 26 mpg commuting 50 miles each workday, 30-32 mpg on the road for this large SAV. Rock solid, tight and SO quiet. M Sport package makes for a classy interior and exterior. Ride is a bit stiff, but if you enjoy driving, BMW is the brand. Hope to drive until similar-size BMW electric with range and self-navigation comes along.

Love it love it love it but scary to floor and open up in full. But safe and enjoy the power to use as needed

I live several hours from Richmond BMW. From the second I contacted this dealership online to check out convertibles, I was treated with the utmost care and concern. Nick McNevin contacted me at 10pm, and even called to answer any questions. Found me the car of my dreams and moved heaven and earth make it happen for me. The entire process was seamless and painless. Nick constantly communicated with me, answered every question immediately. Though the manager would not approving holding my used car choice a couple of days (even though I offered a $10,000 promissory note), the deal otherwise went off without a hitch. This place is first class; a lot of dealerships could learn from them. The test drive was incredibly informative and everyone was kind and considerate. Never any pressure or feeling that my questions were stupid like I've experienced at other dealerships. Nick knows his cars, and that made a huge impact on me. I've owned Toyotas all my life. Done with that. I'm a BMW loyalist now, and it all started with Nick and the folk at this dealership who made what could be a stressful, horrible experience into one that makes you walk away feeling like a million bucks (well, minus what you paid for the car!) Example: just as we were leaving I said I needed to figure out how to program the navigation back to the 2 hour drive to my house. Nick said, "No worries. I already programmed it for you while you were finishing the paperwork." How cool is that !?

This is a beautiful car, drove amazingly! I would definitely recommend. It was big enough for my family. It fit all my needs that I am looking for in a car

Steve Lerner is the best there is- he really cares about his customers and will do anything that he can to make them happy. My dad bought a 528 back in end of July and I tagged along with him because I knew I was planning getting a 320 end of September/beginning of October. I was immediately impressed by Steve's knowledge and how he kept going above and beyond! From there, I knew I wanted to partner with Steve for my 320! 2 days ago, I had my appointment with Steve and by the end of the appointment he had done everything to get me the car that I wanted and the car that was the best for my money. The car had to be brought from Charlottesville, so he made the call early to make sure it was reserved to be mine. Not only did he get me the car that I wanted but he also did the absolutely best job ever for giving a good price that was a "no brainer". So I finally picked up my beautiful 2016 320 last night and it's everything I could've wanted. Unfortunately, I was very ill with the flu yesterday so I was too tired to stay after the paperwork. So Steve offered to come by my house this weekend to show me the features of the car...I don't know many people that would do that! He truly does go above and beyond and cares about making it the best experience for me and anyone else. Steve Lerner is 10! Thank you so much!!!!! I would also like to say that everyone at BMW (Matt Perry, Dmitriy, Anton Kulay, Joey, and many others that I forgot their names) has been very welcoming and made this process very enjoyable. BMW is not just a luxurious car but it's outstanding customer service! I look forward to continue dealing with everyone at BMW!

I have owned this car for 2 years now and I have driven it for 25,000 miles. I am overall pleased with the car. In fact, I test drove it by chance, more out of curiosity than anything else, and I was immediately won over and decided to buy it after trying a shortlist of about other 10-12 SUVs. Is it perfect? No, but it is not half bad either. FUEL ECONOMY. I have the 6-cylinder, 4 wheel drive model. I drive about 30% city and 70% hwy. From LA to SF I have achieved 25.6 mpg on all hwy by exploiting the coasting ability of this heavy vehicle. Overall, at 25,000 miles, my average is at 22.2 mpg. Pure city driving is painful and I do not think one can achieve more than 16 mpg. Definitely not more than 17mpg. The tank is large and the range is excellent at over 500 miles of pure freeway/highway. I do not drive slow. In fact, I have taken it to over 100mph and I like to drive it in sport mode on the local canyon roads as well. However, I do not accelerate and brake all the time. COST OF MAINTENANCE SO FAR. So far $0 as it is still under warranty. Brakes... at 25k miles, according to the computer, I have still 18k miles left on the front brakes and 28k miles left on the rear brakes. So, you do the numbers. Tires, I am afraid that the Pirelli run flat tires it came with will probably not last for more than 40-45k miles. That I am disappointed. I was hoping for at least 60k miles, frankly. In 2 years I have never burned rubber as, frankly, I could not care less. 2 oil changes (free). According to BMW my driving is much better than average and the computer asks me to change the oil every 11.5k miles instead of the more typical 10k miles. COMFORT and RIDE. I do not like the standard seats one bit. Ugly and uncomfortable. I immediately went for the luxury seats which allow for seat extension and multiple contour controls. BMW should be ashamed to sell a car in that price range with those cheap standard seats. That cost me an additional $2k, but I have not regretted it, not even for 1 second. The ride is comfortable, but on bumps the car is not very pleasant, not at all. My old Honda CR-V is way more comfortable going over bumps and I can even take the bumps at higher speeds than with my X5. Noise insulation is excellent though. Not like a $100k+ car, but excellent. The Jaguar F-Pace, for a comparison was 2x noisier than the X5 when I test drove it. Beautiful car, but too noisy, frankly. Passenger seats excellent and so are the back seats. Sometimes when I need to work on my computer in between meetings I seat there and it is very comfortable (I am 6'2"- 240). Cargo space is not huge, but more than adequate for me. Third row of seats is of no use to me and so I cannot comment on that. ISSUES. Nothing mechanical or electrical, thankfully. During the first year, on several occasions, we experienced an extremely unpleasant smell coming through the A/C or ventilation system. In a few occasion it was so bad that we had to open the window. I am not dreaming it as my wife and, in one occasion even a passenger in the back seat, reported it. I felt ashamed to have a passenger experiencing that. It was bordering the nasty. Of course, when I reported to BMW, they had no idea, but other people I know with the same or different BMW models reported a similar issue. Is it condensation during the hot days of Summer? We do not know although we experience it mostly in the hot days. Another issue is with the stop and go. No complaining about the feature, but when starting uphill, even slightly, often the car produces a short cranking noise. Never happens on flats or downhill, though. BIGGEST SURPRISE. It is not a cheap car to use, but I was surprised by the cost of the license plate sticker which, in California, comes to almost $600/year. Insurance was also a surprise, although I was kind of prepared for it. I carry a good amount of insurance but, even with a clean driving record, I am shelling out around $2,400/year. When I compare it to my Honda CR-V, the only huge difference is the collision entry. AAA told me that X5 are very expensive to fix and therefore the high price. FUN FACTOR. I will not deny that it is a fun car to drive. Besides, I had to buy it after test driving it for 1 week (car rental). However, the 0-60 in 6 seconds is nothing to brag about. With the bigger engine it would be a different thing, but that model has many more issues and fuel economy is horrendous. In sport mode it is quite a bit of fun!

CarMax quoted me $6,000 for my 2013 Kia with 100K miles. Matt and his team at CarLotz sold it within 6 weeks and I made $2,000 more going through CarLotz. The process takes a bit more time than insta-cash through CarMax but the patience pays off. I trust CarLotz and would recommend to anyone selling their automobile to go through CarLotz first.

Drives like a sports car and has a very solid feel. Barely get to 1900 rpms at 85-90mph, 30-34mph hwy, 27-28 overall mpg, quiet, spacious, cargo space, and super responsive steering. Update your navi software, it is an improvement. Best phone clarity on Bluetooth I have experienced. Switched to non-runflat tires(improved ride). 40,000 miles and no issues. My seats are a little to firm, but have no issues driving on long road trips

Would recommend everyone I know to this dealership. Steven Lerner was so much fun and didn???t make me feel pressured. Was quick to answer all my questions and also help me with other options that I may want to consider in my car purchase. Very timely in his purchasing process and very helpful with questions I may have about my new car purchase. Called me that evening to give me even more info and to make sure I was happy with everything! Would buy another car from him in the future for sure😊

Drives like a dream and you feel very safe inside-solid vehicle. Great SUV for trips or driving around town and it's easy to park and decent on gas. Lots of room, love the third row seat which folds down to make even more space. The pano roof is really nice on a warm summer evening. Has an auto sun shade for when it gets too warm which is another nice feature on the giant sun roof. Heated seats are really excellent in the X5! Nice complement to the heated steering wheel too. Awesome BMW sound system. Just had it detailed. We leased a new one which is why we are selling this one. Purchased new in Rockville, MD.

First of all, if you are planning to buy a car from this dealership ask for STEVE LERNER! I did my research on many dealerships and sales reps for the car I wanted. This reviews is only for the sales side. Steve is very personable, lively, and straight-to-the-point guy. He will assist you in any ways possible without meandering or adding fluff, to which, I really liked. I was in the market for a 2018 Camry. I stumbled upon Richmond BMW from www.cars.com and they happened to have one on their lot that had recently been traded-in. The car still had the new car smell, plastic protective covers on certain areas that previous owner hadn't removed, and only 11k on the odometer. It was closes to a new car purchase without the new car mark-up at a used car price. Since I was buying a used car I had many requests. One of which, was having my personal mechanic review the car. Richmond BMW happily oblige and was confident in all of their cars (I would definitely recommend taking all used cars to your TRUSTED mechanic before buying). I did my homework and knew the market value of the car, so I worked with Steve and the manager to get the price I was happy with. Even, after the purchased of the car (Feb.2018) Steve continued to call, email, and mail to check-up on the new purchase. Overall, great customer service, stress-free and painless experience from Steve. I would absolute recommend Steve Lerner as the sales rep when looking for a car.

I waited for the day to finally own a BMW SUV and that day is now hear. I bought it for my Birthday and I’m fully enjoying it,

If you want to buy or lease a BMW I would strongly recommend you talk to Steve Lerner of Richmond BMW. HONEST KNOWLEDGABLE!! He makes you feel good about every decision sonthat when you leave the dealership you know you made the right choice about your car as Indid about my X3. Steve doesn???t just give you 100%, he gives you 200% and that???s rare! Thank you Steve for such a great experience owning my BMW. The service department (Tim Peterson) also does a tremendous job accommodating the client. THANK YOU RICHMOND BMW

This car has all the stuff that I need for my commute everything and I am very please to try it every day and liking it.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming

I haven’t made a purchase yet, but will be shortly hopefully. But when i went by to see the car the customer service was great.

I have to agree and admit BMW is indeed the ultimate driving machine! Even a diesel engine L6 xdrive, it moves like around like a Boss! I purchased a used 2011 X5 and with no further due put on a highway to New Haven, CT from NJ with my entire family intact and we were all woooed throughout the journey! Moreover, I drove for almost 200miles with a 1/4 tank. Now thats a bargain! I think this Beema debank the status quo that diesels are slower and noiseier! When I pressed formore speed it keep roaring for more and hung the raod like new teens in love! I am just in love and look forward for more exciting experiences. Get yourself one of these lions and watch your love for travels grow! Best, Fortune

Having just payed my well over 200k in medical school loans, I decided to treat myself with my dream car in 2015. I preordered my M2 with Charles Armstrong...but the problem was, after paying off the above debt, I was still wiped out when the time came for the M2 to be built. No cash, period. As such I put a hold on the build until July of 2016, when I had the necessary funds to cover the price. Charles checked in regularly with me, patiently asking if I was ready to proceed. Not once did he pressure me into anything-indeed he was more patient with me than I would be in his place! I hope that more people give Charles a chance to show how someone quietly and patiently working for you, behind the scenes (even answering emails on vacation) can put you in the right car at your pace. Even if your pace is a lot slower than anyone could expect!

This car has all the up-to date and has more advanced technology. surprises me. love the ride and comfort with my family. thank you, Venkata

My husband and I have bought 4 BMW???s from Mr. Steve Lerner. He always provides incredible customer service. His knowledge and expertise is unsurpassed. Steve has always made us feel that we are his only customer and treats us with respect at all times. We value Steve???s recommendations and consider his opinion on making such an important decision. Steve goes out of his way to make sure all our concerns and questions are addressed. Thank you Steve for all you do! Joe and Wendy Clare

Very comfortable and performs great, interior is much nicer the my previous x5's. Dislikes are hidden odometer, can not disable engine shutoff and leave it off, not enough color choices.

took my car in for a check-up before going on a major road trip. asked Brian Parker to do: oil/filter change, check brakes, and rotate/balance tires. Brian pulled up the service history and said no need to do oil/filter change because not required but will the rest. Waited in the lounge for about an hour and Brian informed me everything looked good and did not have to do any service. Wow!! Thanks for the honesty and great customer service that I received from my visit. Took the car and put 1236 miles without any issues!!!

The ride is very smooth. Navigation is awesome , I also love the heads up display. Lots of nice features, also love the stereo system. This is a excellent luxury vehicle.

In 2011, I did my first lease after my salesperson at Richmond BMW Midlothian, Bobby Watts (now retired), recommended it. Best decision. Subsequently, I moved from Richmond to Florida and leased a car there in 2014. Now it's time to lease again, and the offers and conversations with my dealer in Florida fell short. What I wished for was to return to Richmond BMW Midlothian, so I called and asked if that was an option, and it was. This is where Roshan Patel enters. I thought Bobby was the best salesperson ever, but Roshan is just as great and might be slightly more wonderful. Not only did he treat me with sincere appreciation as a repeat customer (11-year BMW owner), but the deal he and the dealership offered demonstrated they cared I would purchase a car from them in Virginia over my dealer here in Florida. For me, it's also the details. Roshan is so organized and detail oriented. Because everything we did was through email, text or mail, I greatly appreciated how he'd outline instructions in the email that would perfectly match the corresponding attachments I'd have to review and sign. There was no guessing or confusion in any step of the process. Beyond that, he was extremely proactive, a great listener and provided advice on selecting the right vehicle. Carbon Black is really a dark blue in the daytime. Did you know that? I didn't. I've wanted a dark blue for so long, but BMW doesn't allow an M package on a dark blue car. A 6-year problem solved by Roshan and Balaji taking photos of a Carbon Black car for me and opening up my world in a few texts. THIS is the type of customer service I'm talking about. And this is why I am so glad I went back to Richmond BMW Midlothian. I'm a fan for life. Thank you guys for treating me so well.

This is a great automobile, after having a larger SUV, this automobile will save on gas and space in our garage. I'm excited to own the BMW X5

Awesome customer service! Charles, Rebecca and Aaron were a fantastic sales team. They made our purchase smooth and pleasurable. We will definitely have them assist us in our next purchase! 👍🏼👍🏼👍🏼

I've have purchased/leased 5 BMWs over 10 years at this dealership. Sales & Customer Service remain top drawer. My recent experience w/ a salesman named Alphie was superior; his assistance and no-pressure tactics made for an enjoyable purchasing experience w/ my new X3. I also had my seven-year-old Z4 serviced as well. The car service is what brings you back. Great Kudos to the R-BMW-M team!

I just leased this car, and drove it 1100 miles to Ohio. I bought this car because of the way it handles, it is also a very comfortable car to drive.

Richmond BMW Midlothian is the most customer-focused dealership I've ever dealt with. The Sales Team was incredible and handled every detail like I was the most important customer they had. The Sales Team made sure they understood exactly what I wanted, and exactly how much I could spend, and they worked tirelessly until they found exactly the vehicle I was looking for! Even though I live 125 miles from the dealership, and am typically very tied up at work during the workday, they made the whole buying experience easy. They left me phone messages, text messages, emailed me pictures of cars, allowed me to complete and fax documents to the dealership, and even drove the car 125 miles to personally deliver it to me when I couldn't get to Richmond. Travis Woods is hands-down the best BMW sales person I've ever dealt with in my 20+ years of buying BMW's. He was attentive to my every request. Most importantly to me, he delivered on every commitment he made to me. In addition, Roshan Patel did an awesome job and was a pleasure to work with. Lastly, Kenny Tilghman did a wonderful job of delivering the car to me and working with me to complete the paperwork and make sure I was completely satisfied with my new X1 ! I cannot say enough good things about Travis, Roshan and Kenny. They made my BMW buying experience the best one I've ever had! Love Richmond BMW Midlothian !

We like the way that the car is appointed & the way it drives, which is why we bought our second on in as many months.

I lost my vehicle in an accident. The word got around the dealership very fast.. Staff I didn't know came by while at the facility to ask if I were ok, and if I needed anything. I was very worried about acquiring another vehicle. I knew I was upside down in my totaled 740. I was told don't worry, we will take care of you. The initial conversation of what I wanted, how much could I spend and other financial concerns of a car purchase. At this time I was told, "you have nothing to worry about". We got this, you will be riding soon. The staff went on line and about an hour later they found the perfect car. It was in another state. When my rental had to be turned in, I was given a loaner until my car arrived. They took a few days to certify it, and not only was I in another car. But, a better car. They were all very attentive. I felt like they were my family. I really felt the entire staff cared for me and not just the sale. I know I'm not alone with the purchase of my 2013 740li. I know I will never drive the brand I left behind again. Thank you to my family at Richmond BMW midlothian.

Love the way it handles and how quiet the interior is with the acoustic glass. This is our 5th BMW and we have test drove other brands. We love the way BMW's drive and handle.

Their whole team was fantastic to work with especially Roshan he is a true professional. Anthony in Sales and Arron in Finance were also great to work with. I traveled from NC to purchase a new 2017 M3 and traded a vehicle. All aspects of the deal were handled very well, This review is coming form a guy who knows the car business inside & out and has purchased at least a dozen vehicles in the last 10 years and has had some poor experiences. I would highly reccomend !

Comfortable and nice handling. Has many upgrades and has the utility functions we wanted. Great value for the money and wonderful amd fun to drive.

The building and lot are very clean and the people are friendly. I purchased a pre-owned 2016 Toyota Tacoma and was a first time buyer. I had a lot of questions and I'm sure I was difficult but everyone was patient and reassuring along the way. They made something I expected to be stressful a lot more comfortable.

Love it! This is my second X5 xDrivei50 and this version is extremely more comfortable and quiet despite the fantastic HP and exhaust tune. My previous 2016 X5 was very comfortable, but this one is like driving a different car entirely. BMW's are super fun to drive and with all the technology within the car, it is fun to learn all the time the things it can do. Utilizing the Dealer Genius' to reacquaint yourself to certain functions so they become more fluid while on the road is critical. There is much to learn even with the redundancies. This version of the iDrive is by far the best I have ever used and I started with it back in 2004. I loaded my vehicle with many of the packages because I have been driving BMW's since 1990 and have loved them ever since. I have opted to lease versus own the vehicle due to the huge repair bills that come with my previous vehicles I owned greater than 10-years. To have all maintenance covered for 3 years is a nice bonus. To turn in your vehicle for the latest and greatest is a luxury but if you can do it, it is wonderful. I am very appreciative that I am able to lease an expensive car like this but this car starts and ends my day with such joy and comfort. Sitting in LA traffic on the 405 and 101 every day is hellish; this car puts most of it aside. I am comfortable, have many entertainment options from books, radio, dictating text messages, etc and still be an aware, smart driver. The safety functions on this (and previous) X5 are fantastic. There are many settings to adjust the safety functions to how you want them from early to late warnings / response available in this 2019 X5. This is a very powerful car and easy to drive but not great on fuel economy. But the driving modes and how I choose to drive can provide better fuel rating than if in Sport mode and hammering the accelerator. But all that power is there for when you want / need it and it is smooth and a powerhouse. Love it.