Used BMW X5 for Sale in Westlake Village, CA

I went to Rusnak for the first time and was greeted by Chris. I was unaware of the 530e as I was coming off a domestic hybrid and wanted to stay in that genre. He took me for a test drive, wasn???t pushy and we had the deal done in about an hour (excluding the 2 hour wait for financing which says a lot about their volume). I will definitely return to Rusnak, hoping that Chris will still be there in a couple of years.

Had a wonderful experience buying a factory-built to order 328i through the AmEx car buying program (look online for the AmEx program instructions). I do have an AmEx card but I don't think you must have one as no one ever asked me for my card number (online or in the store). Darren Evans at Rusnak gave me the lowest quote by thousands of dollars compared to other SoCal dealerships in the AmEx program, and also compared to 2 other car buying services. Because it was a custom-built car, I was afraid there would be no "deals" and the price would be very high. This was definitely true with the other dealerships' AmEx quotes, and also from the other 2 car buying services. I don't know how Darren did it, but he gave me a great price which was most definitely a "deal". I am a very busy professional, and I really appreciated the excellent and courteous service Darren provided. I met with Darren in late January and placed the order for my car. Darren updated me via e-mail every step of the way as to the day my car was built in Munich, the date it shipped out of Germany, and the date it arrived in Port Hueneme. I picked up the car at Rusnak 8 weeks after ordering it, and it was absolutely perfect and exactly as I had specified. Darren is such a professional and absolutely wonderful to work with. My introduction to my new BMW and all its amazing technological features was provided by Jess, my assigned "BMW Genius" and he was also wonderful. Jess is extremely knowledgeable and was very patient with all the questions I had as the technology has changed so much from my previous BMW, which is now 11 years old. You will not go wrong working with Darren and the great team at Rusnak.

Previously had 2016 BMW X3 which was a great car. The re-designed 2018 X3 didn’t have as tight of steering and felt slightly lower in seating position. I test drove the 2018 X5 and loved the higher ride, the tight steering and beautiful interior. My old X3 felt a bit sportier and quicker but the X5 is more powerful. Love it!

Tara was amazing as usual. Tara greeted me right away and took me into the dealership. I was treated to an amazing latte and Blueberry muffin. Tara listened to my concerns and gave service recommendations based on my miles. I waited in the service lounge with others drinking coffee,speaking of the recent fires, and yes another muffin. I was there for a reasonable time to make sure my X5 was in top shape, and a free carwash (much needed) signed my invoice and my vehicle was even pointed in the correct position to pull out of the dealership. Thank you for everything Tara and Happy Thanksgiving and Merry Christmas !

I have been amazed at all the things this car does. It is so comfortable and has so many things to make life easier. It parks itself, has heated and cooled seats and a heated steering wheel. So thrilled with this car.

Love it love it love it but scary to floor and open up in full. But safe and enjoy the power to use as needed

I've worked with Michael Powell in the past. I had a recall on my BMW 2007 X3. Also, my back passenger window wouldn't close again. So I brought it in. While there, Mike said a mechanic told him I needed to replace the Valve Cover Gasket because it was leaking. That was major surgery. Because I trust Mike and I told him I plan to keep the vehicle, to go ahead. If not for Mike, I probably would've taken it somewhere else for a second opinion. My car sas delivered in record time, and when I picked it up, it looked brand new. Thanks.

The truck handles like a dream! I love having a truck that feels like a car. No other vehicle on the road can drive like a BMW!

I had an excellent experience with my service advisor, Arin, and the loaner vehicle coordinator, Paula. I stopped by unannounced and without an appointment when I noticed a problem with my steering. Arin worked creatively to fit me in and minimize my time jockeying cars. Paula had a similar "can-do" attitude and found a loaner car for me on the spot although they were very busy. During the repair Arin was communicative and helpful and even gave me his personal cell phone in case I had any questions. I completely appreciate their efforts to provide great customer service and now I won't be going anywhere else.

This car has all the stuff that I need for my commute everything and I am very please to try it every day and liking it.

I am a returning Customer to Honda. My previous experiences with sales Honda Rep (Mr. Ron Anthony) and staff have always been excellent and gratifying which is why I keep returning for that Honda Experience! I am accommodated with my specifics for auto care and purchases and this time had the pleasure of meeting and dealing with Mr. Mike Harris. He seemed knowledgeable and was interested in my expectations and what I wanted as a purchaser. Mike was both professional and personable which helped put me at ease during the sale process and ultimately, I departed a satisfied customer with my showroom car from Honda of Oxnard! Thanks again Mike for everything, very much appreciated! I also want to Thank Josh as a Primary advisor in Service, Jeff, Javier and Aqui for their continued support with my vehicle inquiries (as needed). I appreciate you all at Honda and your Friendly Customer Service! ~ Honda should add 5 more Rating Stars for their deserving 10! Sincerely, Ms. Reyes

Drives like a sports car and has a very solid feel. Barely get to 1900 rpms at 85-90mph, 30-34mph hwy, 27-28 overall mpg, quiet, spacious, cargo space, and super responsive steering. Update your navi software, it is an improvement. Best phone clarity on Bluetooth I have experienced. Switched to non-runflat tires(improved ride). 40,000 miles and no issues. My seats are a little to firm, but have no issues driving on long road trips

I had a good experience having my car repaired at Range Rover Encino. My air conditioner pump had gone out and the dealership repair where I had leased my car could not get me in for an appointment for two weeks. Armando at Range Rover Encino got me in the next day and worked quickly to solve the problem. Five stars for all, except the part was on back-order and took a few days to receive so I'd give that a 4 star. They were able to provide me with a loaner car in the meantime at no extra charge. I will use Range Rover Encino for all my car repairs moving forward.

Owned 2006 535xi so time for a new car. Test drove 6 other comparable SUV's thinking I would change brands but nothing drives like a BMW. As a Realtor vehicle is comfortable for my clients, technology assist in safe driving and BMW style. My highest recommendation.

I have owned this car for 2 years now and I have driven it for 25,000 miles. I am overall pleased with the car. In fact, I test drove it by chance, more out of curiosity than anything else, and I was immediately won over and decided to buy it after trying a shortlist of about other 10-12 SUVs. Is it perfect? No, but it is not half bad either. FUEL ECONOMY. I have the 6-cylinder, 4 wheel drive model. I drive about 30% city and 70% hwy. From LA to SF I have achieved 25.6 mpg on all hwy by exploiting the coasting ability of this heavy vehicle. Overall, at 25,000 miles, my average is at 22.2 mpg. Pure city driving is painful and I do not think one can achieve more than 16 mpg. Definitely not more than 17mpg. The tank is large and the range is excellent at over 500 miles of pure freeway/highway. I do not drive slow. In fact, I have taken it to over 100mph and I like to drive it in sport mode on the local canyon roads as well. However, I do not accelerate and brake all the time. COST OF MAINTENANCE SO FAR. So far $0 as it is still under warranty. Brakes... at 25k miles, according to the computer, I have still 18k miles left on the front brakes and 28k miles left on the rear brakes. So, you do the numbers. Tires, I am afraid that the Pirelli run flat tires it came with will probably not last for more than 40-45k miles. That I am disappointed. I was hoping for at least 60k miles, frankly. In 2 years I have never burned rubber as, frankly, I could not care less. 2 oil changes (free). According to BMW my driving is much better than average and the computer asks me to change the oil every 11.5k miles instead of the more typical 10k miles. COMFORT and RIDE. I do not like the standard seats one bit. Ugly and uncomfortable. I immediately went for the luxury seats which allow for seat extension and multiple contour controls. BMW should be ashamed to sell a car in that price range with those cheap standard seats. That cost me an additional $2k, but I have not regretted it, not even for 1 second. The ride is comfortable, but on bumps the car is not very pleasant, not at all. My old Honda CR-V is way more comfortable going over bumps and I can even take the bumps at higher speeds than with my X5. Noise insulation is excellent though. Not like a $100k+ car, but excellent. The Jaguar F-Pace, for a comparison was 2x noisier than the X5 when I test drove it. Beautiful car, but too noisy, frankly. Passenger seats excellent and so are the back seats. Sometimes when I need to work on my computer in between meetings I seat there and it is very comfortable (I am 6'2"- 240). Cargo space is not huge, but more than adequate for me. Third row of seats is of no use to me and so I cannot comment on that. ISSUES. Nothing mechanical or electrical, thankfully. During the first year, on several occasions, we experienced an extremely unpleasant smell coming through the A/C or ventilation system. In a few occasion it was so bad that we had to open the window. I am not dreaming it as my wife and, in one occasion even a passenger in the back seat, reported it. I felt ashamed to have a passenger experiencing that. It was bordering the nasty. Of course, when I reported to BMW, they had no idea, but other people I know with the same or different BMW models reported a similar issue. Is it condensation during the hot days of Summer? We do not know although we experience it mostly in the hot days. Another issue is with the stop and go. No complaining about the feature, but when starting uphill, even slightly, often the car produces a short cranking noise. Never happens on flats or downhill, though. BIGGEST SURPRISE. It is not a cheap car to use, but I was surprised by the cost of the license plate sticker which, in California, comes to almost $600/year. Insurance was also a surprise, although I was kind of prepared for it. I carry a good amount of insurance but, even with a clean driving record, I am shelling out around $2,400/year. When I compare it to my Honda CR-V, the only huge difference is the collision entry. AAA told me that X5 are very expensive to fix and therefore the high price. FUN FACTOR. I will not deny that it is a fun car to drive. Besides, I had to buy it after test driving it for 1 week (car rental). However, the 0-60 in 6 seconds is nothing to brag about. With the bigger engine it would be a different thing, but that model has many more issues and fuel economy is horrendous. In sport mode it is quite a bit of fun!

Went to Santa Monica Toyota for my second lease. Looked for (and found) a Prius. Ray was very low pressure but answered all my questions and worked with me on the deal. These guys always seem fair, and they don't waste your time. Highly recommend.

This 4000 lb behemoth handles like a sports car. I’ve always been a car guy. 3 series coupe or Audi A5. So when I needed room for the family, suvs seemed boring. Then I drove the x5. You really don’t have to compromise. Plenty of room, handling, and a range of engines from capable to frightening (x5m.)

My ratings are based on the Service Department and Cashier only. Service Department is great. Chris Rawlins was my advisor for the second time and he is very pleasant and professional both times. Melissa (?) at the cashier's desk is very upbeat and helps make the experience a very positive one. Parts Department is a different story. I ordered a new key on September 2 and was told it would be available in 2-3 working days - and they would call when it arrived. On September 14 I still hadn't heard from anyone in Parts, so I called to see if the key was in. I was told it was, so I made an appointment with Service to program it the next morning. When I arrived the next morning I checked in at the Service Department and was told to pick up the key at Parts. I walked to the Parts Department and the buzzer went off when I entered. No one was at the desk, but I figured that the buzzer had sounded, so someone would be there shortly. I could hear movement behind the partition. After 3-4 minutes (seemed like a lot longer) I finally called out "hello" and someone called back "be right there". After another 2-3 minutes someone helped me. While waiting I noticed that the lobby floor was dirty with paper scraps, dirt, etc. The display for floor mats was disheveled and my overall impression was not very good. I have had my cars serviced at Valencia BMW many times over the past few years and have always thought the Customer Service was outstanding, but I think Parts needs some attention.

Very comfortable and performs great, interior is much nicer the my previous x5's. Dislikes are hidden odometer, can not disable engine shutoff and leave it off, not enough color choices.

I am very pleased with my service advisor and my service experience. The service team were all very accommodating ~ it is so-o-o-o helpful that they give you a car to drive~ that's awesome! I particularly like the fact that BMW refers to us as guests and not customers. So far, everything seems to be working fine ~ still have some big ticket items to do (one at a time - my baby girl is older, so there a few items that need attention).

The vehicle is very comfortable and quite powerful. It does not however have all of the features that I thought it might. It is probably due to the fact that it is a base model

I did not buy my car from this Chevy Dealer and did not have an appointment as my car was overheating. They got me signed up and had my car ready by the end of same day. Thanks Robert..

I waited for the day to finally own a BMW SUV and that day is now hear. I bought it for my Birthday and I’m fully enjoying it,

This car has all the up-to date and has more advanced technology. surprises me. love the ride and comfort with my family. thank you, Venkata

Zach and Jarod are the dream team! They were very kind and professional through the whole process of helping me purchase a new 2019 X5. Zach took my order for the X5 two months before it was released and it arrived 30 days before expected. I was so excited! Zach handled a lot of the paper work be I arrived at the dealership and what was left was speaking with Jarod in finance. Jarod was also extremely helpful in explaining all my options but allowed me to choose what was best. Best sales and finance experience of all time. I???ve been driving a BMW since 2005. Owned one, and leased three from other dealerships and didn???t have a good experience each time. This was my first visit to Century BMW West and I met Zach. This will be the beginning of a long term relationship with Zach, Jarod, and Century BMW. Thank you dream team, you guys are the best!!!

I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming

This was one of the easiest and most enjoyable car purchases I have ever made. I found the car I liked on Century West???s website and contacted them for more information. My salesperson, Mark King, checked on the vehicle and set up a time for me to come see it. He followed up with me regularly by text, and he had the car waiting for a test drive when I arrived. After we drove the car, it took only about 30 minutes to finalize price, set up the financing, and sign the paperwork. Thanks Mark and Century West BMW!

Loved my 525xi and equally love the X5. BMW’s are the best for comfort, style, reliability and zip. It meets all our needs and expectations

I recommend this dealership to anyone in the market for a new or preowned certified BMW. My salesman Mr. Don Engel and the staff made my buying experience exceptional and provided outstanding customer service from beginning to end!!!😄

If you like driving cars, the X5 is for you. I have driven Infiniti's, Lexus, Lincoln, etc. All of them have their xxxxxxand con's however if you enjoy a good driving experience in an SUV, the X5 is a great choice.

I???ve been to 3 different dealership prior to going to Century West BMW, Corry ask me by phone what i want on my X3 and how much i am willing to spend and he will try to look for one that suited my need best. When i got to their dealeahip he show me one that almost perfect to what i want as one option i am asking for was really out of my price range. Bottom line i got the best X3 for my buget and a very profesional experienced dealing with Corry and his boss. Highly recommended this guys. So happy with my new BMW X3 2019 model year. Thanks guys.

This truck has exceeded my expectations for an SUV. It feels like I’m driving a luxury sedan instead. I love the ride and it’s a very reliable vehicle in every type of weather.

I have been coming to Universal City Nissan for 7 years and every time I am coming you stay on the top and provide me with an excellent service and amaze me with the professionalism and hospitality of your employees. I simply became addicted to you guys and knowledgable service advices of Peter Salas . He always knows the service needs of my vehicle and that is why my Nissan versa 2009 performs so smooth. The only thing which make me said that I can not give you ten stars since you have only five... Great service, great experience !!!

Great vehicle And I love the split tail gate. So far so good and also the heads up display seems to be very helpful as well.

This is a beautiful car, drove amazingly! I would definitely recommend. It was big enough for my family. It fit all my needs that I am looking for in a car