Used BMW X5 PHEV SUVs for sale near Colmar Manor, MD

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Reoccurring suspension problem remains unresolved. Problem results in eating up tires in 20k miles of highway miles. Effects handling of car to some minor degree. Driver is a senior citizen. Fifty years of driving. No road or drag racing. No other drivers. Third BMW, never had this problem.

This dealership makes the cut for the honesty of their sales staff and ability to tell you the true price of an online sales item. The new age of online auto sales makes dealers compete in ways hitherto not explored. The tendency too often is to disguise the price by adding in all incentives offered by Corporate Has. When the customer arrives and find a they only qualify for one or two out of the six, and the price is $2000 to $3000 more than expected, they have you onsite and will start the negotiation process of 'good cop' (sales agent) and 'bad copy (sales manager). Antwerpen did not do this. The sales agent, Al Russell (shout out to my man Al), was honest and clear warning me upfrontg how dealerships 'bait and switch' through incentive price reductions. Shop these guys online and then go for the visit once you hav e set on a priced with which you can accept. Go also and buy at the veryg end of the month since monthly corporate quotas force them to reduce prices.

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

My Salesman Mr. Assad Khan and his assistant Sohrab Kumar were the Best in everything. They went out of their to accommodate us.Both Gentleman showed us everything about the car and have even arranged another day next week to go over the gadgets in the new car

Jonathan provides outstanding service - fast, efficient, and accommodating to my very busy schedule. This dealership rocks! Always have a great experience there. If you are looking for a great customer service, this is the place to go.

The team is knowledgeable, flexible, courteous and professional. I appreciate their willingness to work me in, even when I didn’t have an appointment. They hey took care of my needs and ensured my vehicle was performing at its best to keep me safe on the road! Thank you to the team!

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

Great service from service rep and team. The valet service time was provided as requested.. pickup and returned.

I've had this car for over a year now and I am generally impressed....drives great (even in snow), is quite comfortable, has lots of features, decent electronics, gets excellent mileage with and without the battery. Negatives: cheap "leather" interior, door sill is too wide to get out without getting dirt on the back of your leg (even without the options step), backup cross traffic safety is useless unless you are backing into a wall, and the hands-free lift gate is disabled if you get a trailer hitch. All fixable if BMW but some effort into it.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

satisfied with everything including dealer I would highly recommend all aspects. A must see And drive As well as incredible fuel mileage Trust me when I tell you you must on this one

Customer Service provided by our salesperson, Sorabh was excellent and very helpful in our questions on the car that we were interested in. He walked us through the tech applications and was very helpful after our purchase.We had a great experience in buying the car here.

Jared Brown was excellent as always in terms of exceptional knowledge courtesy and service. He is a asset to the company, and treats customers and their needs as a priority.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

My sales person Alex was very helpful and knowledgeable. He showed and explained how to operate the car. Staff were very friendly. I can recommend to a new buyer.

No problems what so ever. We had purchased from this dealer before and returned because it had been a good expense. I can recommend this dealer.

Facilities will be great when the renovation is complete. Until then, it?s a bit cramped inside and out. It has taken far too long.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

I had a truly wonderful experience at Passport BMW. From the moment I was welcomed to the presentation of the car, I was treated like a VIP, and the high level of professionalism of the staff captivated me in an enchanting setting.

I dealt with Ali he gave me one of the best quote in the nation! He was so great and professional. Unfortunately, I made the mistake of getting my own financing first and then picking out the car I wanted. I wanted a 2022 Highlander but I couldnt get more money for it from my credit union unless I cancelled the loan I already had and re-applied for a higher loan. I couldnt stomach risking being left with no loan.