Used BMW X7 for Sale in Orland Park, IL

I do not normally post reviews but I had to for this dealership. I have been searching for my dream car for over a year and have dealt with private sellers, low and high volume dealerships and some of the worst customer service you could possibly imagine. My search included over twelve states and twenty dealerships. I have to be honest, when I reached out to Ziegler my optimism was at an all-time low and I was ready to call it quits. I first made contact with Kyle Nagy from the sales department. Kyle was very prompt in responding and following up to my inquiries. Knowing exactly what I wanted, I made numerous requests and inquiries that most salespeople would have thought of as burdensome. Kyle always delivered and maintained his professionalism even in the most heated of discussions. When I returned to close the deal I noted that even Ziegler’s shuttle driver was a class act who shared a wealth of stories, pictures, and knowledge about cars. The *only* complaint I would have is that I was not informed that BMW ConnectedDrive would be discontinued on my car only a couple of months after my purchase. This rendered most of the safety features useless and absolutely would have been nice to know beforehand. Aside from that, I would recommend this dealership based on their promptness, professionalism, and inspiring inventory.

I like the interaction with everyone I came in contact with at this dealership... My 2004, 530 has over 200,000 miles and runs great... It's time for an upgrade:) This is the place I will shop for that newer vehicle as I have to stay with BMW:)

James was wonderful! Everyone was very courteous and made sure that I was taken care of in a timely manner. The only thing that I would comment negatively is that I dropped my car off at 7:45 am and it was ready for pick up till after 5:30.

Unfortunately I had a flat tire nearby at 7:45 pm. Fortunately BMW of Orland Park was very accommodating providing a loaner so I could get home. My tire was replaced quickly the next day. Jason in service was terrific.

My car over heated and I had to have it towed to your facility. It was towed in the early evening and I needed a car to get home and have for the day while mine was being worked on. They didn't have any loaners at the time, so my husband talked to one of the salesmen about taking a test drive on a X5 ( a long term test drive!) for the time that my car was being worked on. We had the pleasure of dealing with Gus Gertos and he showed us some of the features of the X5 and let us take it home! It was not only very nice of him to let us do that, but to take the time with us that evening. I can honestly say that he was one of, if not the BEST sales person that we have ever dealt with and if we decide to go with the X5 it will definitely be with him!! Was also very happy with John K. in the service department. Thanks guys!

I've been to this dealership numerous time as I favor going to them versus visiting the dealerships in Chicago. The service I received from James was top notch. He definitely over delivers and my car was ready ahead of schedule. He is very personable and knows what he is talking about. The facility itself is gorgeous and clean and the shuttle service dropped us off at a breakfast spot and came right back and picked us up. They even called to let us know their arrival time. The drivers were professional and the vehicles were in immaculate condition. Definitely will be requesting James again the next time I need some service done to my vehicle. Ask for James you won't regret it! ;)

I was absolutely amazed at the level of professionalism. I this was my first time and I am letting everyone know how excellent the service wad.

Jimmy was very helpful. I wanted a rare car that had class and power. The first car he showed me was my 2013 Audi A7. No regrets whatsoever!!! He was very knowledgable about the car and gave me awesome advice on maintenance and keeping it up. He really fought for me to get the lowest price. Awesome service and great group of people.

Bought a X7 40 3 weeks ago and have put 1100 miles on it. I can honestly say that it is the most comfortable and refined vehicle we have ever owned. The 40 engine is plenty fast, and it is so smooth that you think you are going 55 when you look down and you are at 80! We traded in a 2018 Volvo XC90 that couldn’t hold a candle up to the X7’s drive, comfort, and luxury. The 3rd row is the biggest I’ve seen and accessing it is simple as touching a button, unlike the XC90 that I could never figure out how to move the 2nd row seats out of the way. Reliability is hard to gauge this early on but so far so good.

We had a great experience here, we live about 1 hr and a half away but would go there again, professional, informative, relaxed, and helpful!!! Thank you Rhoy!

This SUV exceeds all your expectations. It handles great. It’s ride is amazing & the handling is fantastic. The interior and the features it has is more than you can imagine. Try the BEST RIDE OF YOUR LIFE!!!!

Pleasant. They could have another solution for car washing while they are under construction for over a year. It was a selling point.

My windshield on my 3 & 1/2 month old 340XI was hit with a rock on the expressway and this needed repair/replacement. Service Advisor Lindsey gave me pros and cons of each ehich made my decision easy--replace!! She notice a few very very minor dings on hood and said she would make sure they were touched up. Although service might be finished in a day to endure I would not be without a car she arranged for a loaner as she explained they had 4 techs who were certified to replace windshield and depending on when they started it could be 2 days in the shop. She kept me informed as to status snd in fact car had to be kept overnight so her insight to obtaining a loaner worked out perfectly. The completed service was great and the staff were all very pleasant. I have taken previous cars to Laurel for service and always had excellent experiences. They are definitely high on my list--service advisors--techs--general staff!

I was delighted with the service I received at Laurel BMW, particularly Mike Buzzelli. We had a difficult situation with a third party warranty company, both Mike and the dealership were patient and while working through the red tape. Most notably, they provided a loaner car for the duration of the repair time. This was significant because several days were lost due to holidays and dealing with warranty company. I highly recommend the professionals at Laurel BMW, they exceeded my expectations in all areas!

I have been taking my 2011 BMW 335ix to Bill Jacobs for several years now and have NEVER been disappointed. Although I might be able to find a lower price from an independent shop, I don't believe it is worth it in the long run given the complexities of these cars (note, I do change the oil and filter on the car myself, however). I will continue to support this dealership because of the quality of their service.

Beautifully built and solid features. The air suspension is phenomenal and makes for a very smooth ride. I’ve had this for a 10 days and living in Minnesota already experiences a late winter 15” storm. The traction control is very good too. While the large grille was dissed initially- in person the car is gorgeous with the grills perfectly proportioned.

I moved here from Houston. I had the chance to use Houstons BMW dealership. Let me tell you..... worst service i have ever had from any car place... including used car lots. In contrast, Bill Jacobs BMW was completely opposite. The service here was beyond great. First let me say that i have a fairly older Bmer. A 2004 645ci. Luckily i have extended warranty. My service adviser (Jeff) treated me like a customer walking in with a bran new car. He was ultra polite (in fact everyone i talked to at this dealership was) and was genuinely interested in getting my car fixed properly. They immediately gave me a loaner car to drive and were quick to get me in and out. My adviser called me everyday to let me know where my car was in the repair process. He was very straight forward and honest and i never felt like i didnt know what was going on with my car. Their mechanics missed a leak in the coolant and i had to take it back the next day. They were ultra apologetic and again gave me a high end BMW loaner to drive. They didn't waste my time and had me in and out. The next working day my car was done and i came in to pick it up. The leak was from the coolant reservoir cap, they replaced it at no charge. I feel strongly that BMW corporate should be aware of who their good and bad dealers are... maybe they should have Bill Jacobs BMW teach Momentum how to treat customers.

We worked with Service Advisor David Rea in order to service our BWM 328iX-Drive for battery issues. David was absolutely fantastic to work with and our Service Technician who worked on our car was great as well. David and our Service Technician were both very communicative, clearly pointed out the issues with our car, how they would fix, and the estimated costs. They were also able to address most of our car's issues through our CPO Warranty, which was great. The loaner they provided was great and David kept us informed on the status of our repairs every step of the way. Well done Bill Jacobs Service Team!

John Strout was the best when it comes to service! He's the guy you need to see at this dealership! I guarantee you, you will not be disappointed! He answered all my questions and assisted me with everything!

I came in around 5:30/6:00p and George greeted me at the door. Asked me a few questions and started recommending models that would suit my lifestyle right away. Asked me if I wanted to test drive the Optima along with another model. Tested the Optima, fell in love. Answered every question I had about the Optima (safety, price, quality) and also showed me where everything was in the vehicle (how to turn light on/off). Made my first car buying experience smooth and painless. I was out of the door by 8:30p with my beautiful new car! I would highly recommend this dealership! The staff was polite, George was incredibly friendly, knew the cars features very well. He made me feel confident about my purchase! 10/10 Would recommend

The 4.0 is version is responsive, and powerful for what I need it to do. Whether you are driving the country backroads or cruising down the highway it was very comfortable.

I was referred to Perillo BMW when considering a trade in at the end of my current 3/yr lease. I was greeted immediately, given laser focus, undivided attention. I expressed that my needs had changed a year ago due to a career move to real estate and that I had been vacillating between replacing my 300 series convertible, as I desired, or getting an SUV as I "should". They listened, they asked me several clarifying questions and the solution became clear, and I selected a larger 400 series convertible which fits my lifestyle and my new business. My financing needed attention since I was in the early stages of my start up company, they worked diligently and it was remarkable smooth and swift. I would recommend this dealer 10 times.

Loved the style of the X7 for the wife’s daily driver, they offered to let me drive it and the performance was incredible... Traded a 2017 Lexus 570 that felt like a barge compared to the BMW. After two weeks and 800 miles of use, once or twice I felt a slight hesitatation in the drivetrain. Once it gave me a warning of possible driveline malfunction. This afternoon I had to drive my Son to catch a flight about 150 miles away. About two hours into the trip approaching heavy traffic in Orlando Fl. In the middle lane of the Florida turnpike the engine starts surging and cuts-off. After slowing to a crawl.. flashers on someone let’s me over to the emergency lane. It wouldn’t start while rolling shifter in Neutral. I come to a complete stop turn everything off open doors. I get it to start after 5 mins and I get going but barley, feels like it lost a cylinder or turbo..misfiring like crazy. After 3 minutes of running smoothly it starts running roughly again..I did this same thing about 5,6 times trying to get a exit, each time it restarted it ran about half as long as the last reset.Long story short... my son called a lyft driver to catch his flight and I sat for an hour and a half waiting for BMW Roadside assistance. The dealership in Orlando was geese that’s too bad, you didn’t buy it from us... no loaner car. I called back to Tom Bush in Jacksonville and the two dealers did step up and helped me with a loaner car on a Saturday afternoon...Thank you Tom Bush and Fields BMW in Orlando. Back to the X7 for a brand new car being two weeks old and a purchase price of a $139,000. I don’t expect to be stranded on the side of the road for hours.. further more BMW refused to have it shipped back to Jacksonville where I bought it saying it has to go to the nearest dealership. I told them that I couldn’t arrange for a loaner the woman says do you have anyone that can come get you? I would seriously not recommend this vechicle at this time, I can’t remember the last time a car left me stranded...probably 40 years ago when I was a teenager and ran it dry of fuel. One more quick note after washing the car the rear view camera quits working until you dry it out and you have to open and close each door to reset the camera? What kind of quality is this.. I’d take the barge of the Lexus back in a minute... I’m just grateful that I was driving and not my wife sitting on the side of the road waiting for this unreliable piece of garbage to be towed!

I got in touch with Dawn and Jason threw email, Jason was able to answer all my questions, communication was very professional without being pushy. Thank you