Tom Spears is the man to see!
November 6, 2018
Tom Spears was my sales consultant at Bob Ross Buick and, I have to say, he provided the absolute best car buying experience ever! Tom was informative, polite, pleasant, and really went all out to get me the car I wanted at the very best price. I test drove a Cascada, but was undecided on the color. Tom kept in touch every few days and called to let me know as soon as they got two cars delivered so I could stop by and check out the color. Unfortunately, once I decided, the car in the color I wanted had been purchased earlier that day. Tom immediately offered to do a dealer-swap and get me the car I wanted. I was leaving to go out-of-town a few days later, but Tom called me the very next day to tell me that my car would be ready the day thereafter, so I could have it before I left for my trip. Tom came in on his day off to get my car prepped for delivery and then spent about an hour and a half with me to go through the delivery process. If you’re shopping for a new car, Tom Spears is the man to see!