Due to time constraints, I only had a couple of hours to buy a car, I had done my due dilligence but they were still some unanswered questions on a BMW 428 I wanted to purchase. As everyone knows, purchasing a car is not easy. Well, Jose Martell made it not only straight to the point but super easy and comfortable. Not only did Jose knew the car, but had an itimized list of everything BMW West Houston had done to the car before putting it up for sale. If I had a question Jose didn???t know the answer, he would reassure me that he would get me the right answer and not BS around. Car buying should be this comfortable and simple. Non aggressive salesmen, who know their craft, who treat you like a person and not another financial transaction. BMW West of Houston has Jose Martell, he checks all those boxes. Do yourself a favor and check with Jose Martell at the front desk. He will make it happen and make you feel comfortable. I???m glad I had the opportunity to meet him, I am happy about my purchase, and how the whole process worked out and I will always recommend him as the ???go to guy??? In this dealer. Thanks Jose!
2018 Buick Enclave Premium Review
😁😁😁😁😁
by Happy Camper from Chicago
February 7, 2019
5
Couple hours and out the door. Mr. Torres was great with me. Test drove vehicles but got what i truly wanted. This spring i will be joyed waahing her up.
Millennium is the best.
The problem was corrected. Mr. Kevin was very helpful and accommodating.
2018 Buick Enclave Premium Review
Nice SUV
by Dillme from Longwood, Fl
December 1, 2018
5
Great place to buy a car. This was our 2nd time and Sam Hackett is a low pressure get it done kinda guy. He is well seasoned and helps you more then the average sales person. I was a pleasure working with him and I would do it again and recommend highly. The finance person (Oral McDonald "Player") as I called him was easy to understand and did not try 14 time to make you buy any ad on's. Mike Hamden, sales manager was there to offer his assistance as needed. Over all rating would be a 10 but the scale only goes to 5. Keep up the good work you guys are leap years ahead of other dealership's process.
Recently, I purchased a 2013 Nissan Rogue from Bob Olander at Weber Chevrolet in Creve Coeur. Bob was very professional and was instrumental in making the buying process as easy and painless as possible. I genuinely feel that I got a good deal and the customer service was exemplary! I will gladly purchase again from Weber Chevrolet. Highly recommended!
2018 Buick Enclave Premium Review
Has all desired options, a pleasure to drive
by Beach Hauler from Cape Cod MA
December 13, 2018
5
Excellent handling and plenty of power. I am initially impressed by its gas mileage for a large SUV. Myself and my spouse have concluded that this was a good purchase!
We had purchased a "14" equinox and the 4 under the hood was adequate but not exactly to my liking. We enjoyed the vehicle and when I ralized that they had a used 16 with a v6, well we had to take a look. An agreement was made to touch up a couple dings and that turned out well. Although the better half noticed a little something that was overlooked when we were taking delivery. Troy took care of that post haste. So far we a totally happy with the decision to upgrade a couple years and whoever ends up with our trade will have many years/miles of use. Thanks again Hawkins Chevrolet
2018 Buick Enclave Premium Review
We love the Enclave
by Mike S from Atlanta, GA
November 25, 2018
5
We are having our 2nd child soon, so we needed to upgrade. We made a list of all the features that were important to us, and then started researching cars. We were so surprised when we realized that the Buick Enclave checked almost all of our boxes, and even more pleased when we realized this is one of the few cars where most of the features we were looking for came standard. The car has tons of space, we love the 2nd row bucket seats, the infotainment system is easy to use and we love Apple CarPlay. It has a smooth ride, and lots of nice little touches that make our family life easier like the power lift gate, remote start, and the ability to use our phones to lock or start the car.
I had a 2002 Avalanche with 410,000 miles and gave to my son this summer. I have been looking for 5 months and found one I liked at Hawkins. I made a call and drove 3 hours to visit. Getting there 45 minutes before closing, I had an excuse if was pleased and need to leave. Well we stayed for 2.5 hours and Dale Splinter was a true salesman. He was not a order taker like must. Also Steve Hawkins introduces himself and proved the case that a small dealership is more caring, understanding, and helpful in buying car or truck. All in All very happy and hope I get another 400,000 miles on this new to me, used Chevy Avalanche. Best part was, it was Dales birthday and delayed his dinner for me! Tim J.
2018 Buick Enclave Premium Review
Comfort and reliability are delivered by this car!
by DebbieD from Honey Creek, IA
October 28, 2018
5
I love the comfort and luxury of this vehicle. It is a very dependable, solid vehicle. It is a real pleasure to drive. It has all the extras!
I recently leased a brand new 2019 Buick Regal GS from Lynch Buick GM of West Bend and had a fantastic experience. Everyone went above and beyond to get me in this vehicle which I absolutely love. The sales individuals were very professional and the financing process was easy and quick. Bill Carlson, one of their managers, was extremely helpful throughout the entire process. This is where I will be getting all of my vehicles from here on out.
2018 Buick Enclave Avenir Review
This car definitely has a touch of class.
by Long Distance, Navy/Retired from Hobe Sound
November 2, 2018
5
This car has met all of my expections. Very roomy. It has a seating capacity for comfortly seating seven adults. I have the moonroof, all weather matts, towing package and navigations options added. It has all of the bells and whistles.
The ride is exceptional. It gives you that feeling of luxury. It has so many options that there is no way that I could list them all here. It has the electronic gear shifting, backup camera, etc... You have to see it and drive it and there is a 90 percent chance that you will buy it if the price is right.
I hope everyone at Diamond Buick is as informative and helpful as Cory (salesman). I had questions about two different trucks I saw online. He wrote down my questions about cosmetics and performance. He said he would call me right back and 15 min later I started receiving pictures of cosmetic flaws ("scratches, chips, dings, dents, anything at all were my exact words"). The trucks were accurately described as in the ad. He showed me the most minuet flaws. He was very thorough. What really impressed me though, is he took the time and physically went out to the lot and familiarized himself with the trucks. I am EXTREMELY picky. I could tell he was very honest and he genuinely wanted me to love my purchase. He seemed like he knew exactly what I was looking for. Unfortunately, I ended up finding something else. I called him to break the bad news and explain the situation. He not only understood but seemed like he was happy that I found the truck I needed. Bravo to you Cory!! When I need my next vehicle, Diamond Buick GMC of Alexandria will be the first place I look!!!
2018 Buick Enclave Premium Review
Soccer Mom loving her new Enclave Avenir
by ProudBuickEnclaveOwner from Nebraska
October 7, 2018
5
Though there could be some additional storage in the new Enclave, its been a great car. The Avenir package is breath-taking. The 2nd row captain chairs are great for kids getting them and all their things in and out from the 3rd row bench. Each seat has cup holders and access to charging ports. Two sunroofs are fun for all the riders. The driver experience is great. The power at acceleration is much appreciated when you need it. Hands-free lift gate is very valuable when you're hands are full. Overall, my family and I have enjoyed our Enclave. Go test drive one today, you'll love it!!
I brought my 1992 s10 in with multiple problems and Steven Watkins the service manager was able to help me get my truck back in good running condituon. I'd like to give a big thank you to Steven and the mechanic Casey for all there help.
2018 Buick Enclave Essence Review
Got a good deal
by Stan W from Kansas City, MO
November 5, 2018
4
Great car for the price I got it. Not sure if I would pay full price. If you have a chance to get a deal on a Buick take it. GM needs to step up their safety features on their lower end models to be competitive.
The most uncomfortable car I drove. I don't recommend driving long distance without getting out to stretch. Seats are hard and uncomfortable. Good gas mileage
What do you look for when you are buying a vehicle? Honesty, value/price, a quality vehicle, customer service, integrity and a no hassle experience? This is the first time I have ever been able to say I have worked with a dealership that offers all of the above. I am so impressed with Todd, Jay and Becca that my wife and I are planning on buying our next vehicle from Deur-Speet. That is saying something since we live a five-hour drive away. It also speaks volumes since we have 5 kids at home and will need a lot of help in the near future when it comes to vehicles. We purchased a 2016 Ram 1500 Big Horn. The truck came as advertised for a price well below what other dealers were advertising. While I fought my way through Chicago traffic (an experience in and of itself), Todd and Becca worked on short notice to add a tonneau cover. Despite showing up at 6 pm, when the dealership closed that day, Becca stayed well after close to show me all the features of the truck. Todd drove me across town to drop off the rental, and Jay didn't try to "up-sell" additional financial products. The price we agreed on over text and email was the price I paid. The gas tank was full, the truck runs like a dream and I can't forget to mention the sense of security that comes from a lifetime powertrain warranty that is unique to Deur-Speet. You might be saying, "This can't be true!" Wait, there is more. I picked up the truck and drove it straight home to Wisconsin. Todd, texted me early the next morning to make sure I returned home safely. I have never received such care and attention from a dealership. They made me feel like family, and I will be sure to visit them again! Thank you! Sincerely, Eric
2018 Buick Enclave Premium Review
Just purchased
by Arky from Jeff City, mo
October 6, 2018
5
Nice ride and good looks, interior and exterior, would like larger seats, but coming from 15 navigator, liked equipment on Avenir,, previously owned enclave before Navigator,, wife really liked it and Navigator priced higher than willing to pay for Auto ..
Very knowledgeable, very friendly and prompt. Upfront about all potential issues and what it would take to fix them. Would definitely recommend
2018 Buick Enclave Essence Review
Buick Enclave is Well Worth the Money
by Blitz9 from Springfield, Illinois
November 3, 2018
5
Buick Enclave is an awesome vehicle. Just traded in my 2012 with 152,000 miles that I had for 6 years for a new Enclave Essence. Great ride and beautiful car that rides so smooth. Well worth the money.
Friendly, efficient and effective service was provided by Sellers Buick dealership recently when my 2011 LaCrosse received several maintenance repairs! I was pleased to find the dealershio’s repair prices to be affordable and in-line with other reputable mechanics within the area. I was grateful to have a lift from their driver to pick-up my car afterward in the same day’s afternoon and still run my errands too!
2018 Buick Enclave Premium Review
Nice quality ride
by Buick from Ohio
October 30, 2018
5
Best SUV on the market in my opinion. Quality ride! Plenty of room. Test drive Honda's, Toyota's, Cadillac, Ford. We love it. Very quiet also.
I never thought car buying could be easy & painless. That is until I met Scott Myers at Szott M-59 Jeep. He listened to exactly what I was looking for and was honest about what he could do for me. He did not try to sneak one over on me or put me into a vehicle I couldn’t really afford on my budget. He gave me a few options and discussed what my possibilities were and then he worked in my budget. This was the Best buying experience I have ever had. If you are shopping for a new car go see Scott!
2018 Buick Enclave Premium Review
Luxury car and quiet, smooth ride
by Lindar from Black Mountain
January 30, 2019
5
This car was a joy to drive. Many more high tech safety features than I expected. This car was designed for comfort and use of electronic devices by all passengers.
Neal Wozniak, my sales consultant provided excellent service whilst i grappled with buying domestic for the first time in over 20 years. Mustafa, the finance man was extremely helpful in going through my options and getting me a great finance rate. The dealership was first rate and rivaled any luxury brand foreign or domestic. thank you for making my car choice so easy and seamless.
2018 Buick Enclave Premium Review
New Buick owner
by Memahof7 from Elgin, il
January 9, 2019
4
We could not pass up this car for the value and incentives .
We trust the dealer to give us the best deal possible and service dept is exceptional
Straight forward genuine service according to customer needs and requirements. There is nothing that comes to mind that was done wrongly. Great service. Keep it up!
This is a great dealership, they go out of there way to make you welecomed. Exlecent customer service, they emulate what is known as customer excellence.
2018 Buick Enclave Essence Review
Very bad front drivers seat. Great car
by Unhappy in Iowa from Spencer
April 21, 2019
4
I think the engineer was paid to save money on the front seat. Very uncomfortable. My dealer is doing everything they can to make front seat comfortable not GM .
My wait time was less than a half hour - seemed like I had just sat down when they told me my car was done! Also, the friendliness of the Service staff - in particular, Mark Dzapo. My husband and I bought a 2005 Corolla, a 2007 Yaris, and a 2013 Corolla from Mark when he was a salesman. Mark is very friendly and genuine - we liked him from the start. He is definitely an asset to Mel Grata Toyota!!
2018 Buick Enclave Premium Review
This is my second Buick Enclave
by Kristine Swift from WI
November 12, 2018
5
I love this vehicle. It readily serves all my purposes: driving alone a lot of the time, driving with my husband, driving with family members, and, most importantly, hauling my grandchildren around.
Great dealership - great inventory, well staffed. Ask for Kevin Dunn - very professional, he knows how to ensure a smooth and pleasant transaction. He's also knows the cars inside and out.
2018 Buick Enclave Premium Review
Got a great deal on a great car!!
by Trump2020 from Gladewater Texas
April 10, 2019
5
We love this Enclave! Just returning from a road trip and it was smooth, gas average was great and it has all the electronic needs for us and the grandkids! Thanks Buick and McKaig!!
Started looking at their website for a late model used GM with low mileage. Found 2 that interested me, so I made an appointment to see them with Charlie Melnick, the Salesman. Decided the Verona wasn't quite what I was looking for but the 2016 Chevy Cruz was promising. We took the Cruz for a drive, and this was it-the car I was looking for.
I liked working with Charlie, he was honest. low key, and he listened and answered our questions. Signed the deal on Tues, and picked it up on Saturday as we asked. The following part is impressive:
After they already had our money and we had the registration they didn't abandon us. Charlie STILL took the time to familiarize us with all the operating features of the vehicle before we drove off. He even helped us set up out Onstar account.
OnStar is only available on GM vehicles. Try it. I have never seen the kind of service ONeill's gives it's customer from any other dealership of any other make of car. Our first, but not our last car from O'Neill.
Both Charlie Melnick and Lou the Finance Manager, were pleasant, informative and knowledgable of the GM cars.
O'Neills has a great location at the intersection of RT 44 and 202/10 in Avon. If you are seriously looking for a car look no further.
2018 Buick Enclave Essence Review
Very comfortable and smooth driving.
by Boopie from Cedar Park, TX
September 25, 2018
5
I have always wanted an Enclave because of it's stylish looks inside and outside. It has everything you could want and then some. It is a big car but I have wanted one for many years and this year I bought one. I am so glad I did....it has been my dream car for a very long time. I know it will last me for a very long time. Test drove it and fell in love with it all over again. Easy to handle and so smooth while driving. There aren't enough words to describe my thoughts on the Enclave.
Best experience I ever had I had Edward Vidinha for my salesman. What a wonderful man professional very knowledgeable he treated me as if I was his mother I would recommend anyone to Edward if ur shopping for a vehicle go to imperial Chevy and ask for Edward. He answered all my questions and concerns not pushy just a great experience with a great salesman thank you Edward and I will be recommending friends and family to you I rate you and the dealership a 10+ thanks again and I love my new Chevy cruze
2018 Buick Enclave Essence Review
Nice quiet & comfortable vehicle
by NancyEnclave from New Prague, MN
September 25, 2018
5
This vehicle met all of my needs; it is quiet and seats at least 6 people comfortably. The seat warmers in the front & second seats & the steering wheel warmer are a bonus.
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