Used 2015 Buick Encore for Sale in Tampa, FL

I was greeted by Mr. Donald Seufzer, Service Advisor on Friday, October 6, 2017 @ 4:30 p.m., I have known Mr. Donald for over 3 years. He has the natural caring and ability of taking care of the customer's needs in a sincere way. Mr. Donald is a big asset to the dealer and in the future he should get promoted. Because of his outstanding customer service, I will continue to come to this dealer for the excellent services Mr. Donald and staff provides. He does his job well and he is one of the best Service Advisor I have ever came across! Sincerely, Enrique Hoyos

Great car!! Many great features. Overall it’s just what I wanted, a compact SUV that rides and handles like a small luxury car. Everything I expected It to be.

I took the car in because the Check Engine light came on. the determined it was a fault with the battery and a relay of some sort. They finished the work so quickly that I asked them to do a needed oil change since the car was already there (I was hesitant at first with my experience at another local Chevy dealer). They did the oil change in about 25 minutes (over two hours quicker than my last oil change experience at another local dealer) and I was on my way to get to work before lunch. I am glad I drove the extra 12 miles from the "other local dealer" to have Jim Browne service my car. I really appreciated the fast service and super professional staff!

So far I am loving this car. It’s exactly what I wanted. It has the features I want and it’s AWD. It’s small but comfortable.

Very smooth driving car and comfortable. I still have to get use to all the bells and whistles. Very roomy and easy for my husband to get in and out.

I highly recommend the service department at Toyota of Tampa Bay. Steve Canelejo is a great service manager who always makes sure our vehicles are running in tiptop shape!

Vehicle looks small, but comfortably drives like a larger vehicle. Very stylish vehicle that has been very dependable. Vehicle has very good safety ratings. Definitely a vehicle to consider.

I just purchased this car so far I love it it is very comfortable the gas mileage is great. I have very high expectations for this vehicle

Car meets all my needs, it was purchased for the wife to transport kids all over, so now has a mini van and I got this car. I drive a lot for my job and I like the ease of getting in and out and plenty of power to get around in traffic. I'm a big guy(wide not tall) and I have plenty of room. 35,000 miles and the only issue so far was the hatch release button. Not a much cargo room as I want but not horrible either. Tons of technology that will put you in a curb if you try to play with it, not that I know. So now that I have new tires it does really good in the snow. The back up camera would be better if I could only remember it's there. Not used to having it. Lots of little storage spaces. Overall I am happy that my wife got a mini van so i dont have to hear how hard it is to get 2 car seats in there and a 12 year old the size of a high school linebacker. I am liking the little thing so far.

I am 66 years old so this was hardly my first auto purchase. The car - a Cadillac XT5 - so obviously it's very sharp and a pleasure to drive, that's a given. Here's what wowed me: 1) I was able to do all negotiating via email, in the comfort of my home office. 2) My salesperson, Jeremy Metsky, actually paid attention to what I noted as important, and addressed all my concerns. 3) Ed Morse Cadillac made it clear from the beginning they wanted my business and worked with me on pricing, to make it a win/win. 4) I challenged Jeremy to get my purchase completed with me spending less than 2 hours at the dealership. He worked with me to get as much of the processing done prior to my arrival, and I left the dealership in my new XT5 in 1 hour and 50 minutes... Gold Star!

This car has made it very easy for me to enter & exit with 2 artificial hips and a bad back. I sit high enough and am comfortable driving it.

I purchased a new 2018 Cadillac Escalade Platinum. My experience was pleasant and enjoyable the entire time. Michael greeted me before I even walked into the dealership from my car. He was calm, low stress, knowledgeable and I can say with conviction that he was in no way pushy AT ALL. He was so pleasant that when I told him that I was looking for the Escalade, he showed me a 2018 Premium that had about 3500 miles on it. It was definitely the right price and he in no way tried to push me out of my comfort zone or price range. In fact, he was getting the numbers for the Premium Luxury when I wandered into the showroom and saw the Platinum. I then asked for the pricing on this vehicle. He brought me both sets of numbers and when I saw the Platinum numbers I asked for a tad lower. They were able to meet this and I bought my new car!!! Not only was Michael awesome but I was trading in TWO vehicles. I only had one with me. They let me take the Cadillac home so I could show it off to my family and we brought in the second vehicle the next morning and finalized the sale. Everything was seamless and pleasant....that is the word I think that describes it best....is Pleasant. Side note....Michael is super funny (dry funny) and you can tell that everyone likes him!!!

This subcompact SUV is perfect for me. Great mpg, interior is beautiful and it has all the bells and whistles! AWD also....best purchase in awhile

This was such a pleasure! This is the fourth car we have bought and it was wonderful. We worked with Chris Santos and he was amazing!

Good car on all counts. I'm still learning all the features;this is the first time I have owned a car with all the bells and whistles as they say. Love the look and it is reliable.

The reason for purchasing this car was it is high up like an SUV but smaller and more fuel efficient. I feel safer driving on the freeway every day. It runs very smoothly and the soundproofing inside the car makes for a very quiet and peaceful drive and it has a great sound system. It also has enough room in the back for transporting equipment. I am very pleased with it.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This car has more leg room than I have had before. The ride is very smooth and has plenty of pick up and go. Very classy vehicle, good mpg as well. Turbo is a plus.

I left an unfavorable review below because I did not receive good customer service when we purchased the car. The store manager called me personally to apologize and will address with his team. He also sent me the operators manual for the car that we purchased since the salesman that sold me that car told me that the car is purchased as is without it. The store manager made it right and I appreciate him for it. Thanks.

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

Rivard GMC used to service our Yukon XL and the service and professionalism was always top notch. It was this experience and familiarity that led us back to them when we were looking for a mid-size truck. After visiting another GMC dealer where they made little attempt to try and meet our requirement, we went to Rivard. We originally went there to look at a slightly used truck and test drove it but the price was not much less than a new one. Mr Anthony Edwards was very patient and very professional as he showed us their used inventory and newer options. He was very pleasant and forward with valuable information and not pushy with probing questions. He listened to our questions, answered them and offered options. He showed us several new models and broke down the numbers and all were on par or better with another dealer's offer. But his willingness and patience to assist us was the exceptional factor in accepting a very good offer on a new model and gave us a couple of days to ponder. Afterwards we went to a nearby Chevy dealer where we looked at their counterpart model. We told the sales rep we also looked at the GMC version and he concurred the GMC models were a little higher quality than the Chevy version. When we decided on a comparable model and attempted to negotiate a price, the Chevy offer was at least $500 more on supposedly/admittedly a lesser quality than a GMC. They asked what would it take for us to accept their more expensive offer and we reiterated that they have to give us an incentive in lower price to bring us over from the GMC offer. They were not willing to do so and we accepted Mr Edwards offer at Rivard GMC. Mr Anthony Edwards without a doubt has been the most pleasant auto sales rep we have ever dealt. After dealing with other dealers, we felt very confident we received a very good deal from Rivard GMC and Mr Anthony Edwards was the key!

This car has everything I need. I have two growing granddaughters. We can fill this car up and still have room for their car seats.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I drove the Buick Encore Essence 2017 with sun roof during a 10 day stay in Arizona for vacation. I originally rented a Nissan sedan but they were out so I took 'the blue SUV'. I was 5 miles north on route 17 when I noticed how quiet the ride was. Then a text came over the Android Auto, which I didn't realized I hooked up by connecting the USB cable to the charger. I found the interior to be very intuitive. The long ride from Phoenix to Sedona was very enjoyable the heated steering wheel and seats plus motorized drivers seat. The pick up climbing the mountain grades was easy as was passing trucks and cars. It doesn't have crazy horse power by any means by it performed fine. The keyless entry and start were great since I was always carrying backpack and gear, no fumbling for the keys. Then I drove back down to Phoenix for 5 days and it handled the off dirt roads to the trail head fine. I came home and 2 weeks later I traded in my loyal Subaru Impreza wagon that I had for 6 years. I enjoyed the Impreza but it has a CVT trans and I wanted to drive a traditions auto trans. The Encore has 25 MPG +/- and I'm ok with that. I purchased the AWD as I live in Massachusetts and NO... FWD with snow tires IS NOT the same thing. So test driving a car for 10 days informed my of how the car runs on average and when snow came in January the Encore handled great with the AWD. Four months owning my Buick Encore Essence now and very happy. It is small on the inside, about the same cubic storage dimensions as a Subaru Impreza Wagon but the off ground height is also what I wanted in my next car. It has great head room, leg room and the leather seats are ALL leather and stitched great, not pleather or 'leather trimmed'. Back seats can squeeze 3 adults but 2 adults for comfort, same beautiful leather seats in back. Soft touch materials, nice dash, nothing flashy but more classic and understated. I added OEM chrome side body molding and chrome wind deflector as well as custom rain guards. Now my car is my own. The aluminum painted grey wheels are awesome too. Very happy!

I am so very great full for your service team James Rivard. Carlos is very professional and respectful and I feel very secure knowing that my car received all the services I took it in for. After three cars with James Rivard I must say that it makes me truly happy to see all the familiar faces each times I schedule for service. Consistency and a family environment will make you feel safe. Thank you Carlos with James Rivard for so many years of excellent service. Awesome!!!! Marcia.

Great little SUV and very roomy inside. Great on gas and good sound system. I like the color and the trunk size. Good deal as well.

As an out-of-state car buyer I was concerned about getting a truck I then shopped the internet and found golden oldies had the truck that I was interested in I got a very quick response from Eric they went out and personally check the truck out for the things I asked particular he said it was a very good truck as an out-of-town buyer I flew into Tampa and was picked up by the courtesy vehicle and Eric after a long delay in Chicago due to weather Eric was just as happy to see me then as he would have been at 12 noon Eric's a great guy he sold me a very good truck I'm very happy so yeah give these guys a shot I also worked at a dealership for 25 years so I know what good and that is

I love the SUV the only issue is the instrument panel does not light up very well during the day, very difflicult to see especially for a senior., I saw one other review on the same issue of this SUV , took it in to the dealer and there is nothing they can do., has anyone else have this issue with the instrumental panel., Everything is black,

We recently traded in two vehicles and leased a new one from Jim Browne Pasco Chevrolet in Dade City, Fl. Our purchasing experience couldn't have been better. At every step of the way, the people we dealt with were knowledgeable and extremely professional. Particularly impressive was the support the entire dealership team gave each other to make sure that our experience was good. Our salesman, finance person, service manager and general manager all deserve credit for making our purchase enjoyable. We will highly recommend this establishment and their staff and we will be back for our next auto purchase.

This car meets all my needs! Roomy, holds lots of cargo and has a great and comfy ride! Love this car so much, I will be buying my 3rd Encore in 2020!

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

I was drawn to the Buick Encore for it's smaller size for handling, but design with lots of room inside. The car has comfort and the turbo 4 cyl. gives it enough power and good gas mileage. I have had Buicks in the past and never been disappointed.

Today we went into this dealership feeling anxious - would we get the kind of financing we needed? Would my old car have any trade in value at all? Eric and Rick were very honest with us, and made us feel very comfortable with our situation and our options. Rick worked very hard to get us financing that was literally perfect for us. Eric worked alongside him to ensure that we were able to find a quality pre-owned vehicle that would be reliable for my work and family. Our expectations were that we would not be able to purchase a newer, lower mileage car. However, with Rick's incredible knowledge of financing, and Eric 's knowledge of the inventory, we were able to purchase a 2014 Hyundai Elantra. The car is essentially flawless, and meets all of our expectations. Rick was so, so, patient and kind and worked very hard to make sure we were able to get the best financing available. Eric was a wonderful sales person - he helped us to select the best car within our budget. They were honest with us, and beyond transparent. My husband and I both truly appreciated the way that Rick and Eric worked with us, and we would absolutely purchase here a second time. Thank you, Rick and Eric, for being honest, hardworking, funny, professional, and above all - for getting us the car we needed!!

just what i wanted. bought used with 20000 miles. plenty of power for this old 70 yr. old lady. white and clean exterior. only very slight con is gas mileage. this could be better.

Great experience purchasing a car. No hassle. Staff was friendly and attentive. They let me do my thing but checked on me often. Was there on a Saturday - weekends are busy for them. Left with a great deal on a car!! Will definitely be back! My best advice.. use their site and pre-check your financing. It will save you time. Great company!

My first SUV exceeds my expectations. Great design, wonderful safety and convenience features, decent gas mileage, quiet cabin-all combined with Buick reliability, a winner in every way.