Buick Encore from Lambert Buick Cuyahoga Falls, Oh
by M. Russell from Elyria Ohio
November 3, 2018
The hour and a half drive in to Cuyahoga Falls to look
at/buy my Buick Encor from Lambert was completely
worth it. Top notch customer service and quick and
easy buying experience. I love my new vehicle and would
recommend Lambert Buick.
Purchased 2 vehicles with the help of Jordan Davenport. Very friendly and helpful, making the whole experience quite enjoyable and easy. Would definitely recommend this dealership if you are on the market for a new car. Thanks again Jordan!
Went on line and found the car I wanted on a Wednesday, by Saturday morning driving home in my car. Alex at Ron Marhofer made the process so easy. He had all paperwork finished, all I had to do was walk in and sign. I would recommend anyone looking for new or used, look here first.
Went in to try to replace my car when mine was totaled. Was greeted at the door asked what I was looking for and any specific features. Josh was awesome. Was able to get me in a new vehicle that day. They even were able to call enterprise and have them pick up my rental from them so I did t have to make multiple trips and could leave with my new car. Great experience.
I stopped to look at a car that I wanted, but did not need. The salesman, Ted Mowen, could not have been nicer, and fully understood my situation. He treated me no differently than any other potential buyer. There was no pressure. He took all the time I needed to fully understand the vehicle. He allowed me to determine if it was right for me. Even my Wife remarked that it was the most pleasant experience we ever had in a dealership. We did buy the car. As we went through signing the papers, we found that Jason and Terry in the back office were also very easy to work with. We had to travel a couple hours, but what a great experience, and I am not one who looks forward to car buying. This really is the best place we know to buy a vehicle!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I want thank my salesman Tone for everything. He tried to put me into a new Toyota, but the timing wasn't right. Cause a lot of things have change int eh past few years. So I told Tone that i will hold off for now on getting a new Toyota. And he was very understandable about my decision. So I bought out my lease and I will see him in a few years when things have changed. Thanks for everything Tone. And tell Ryan thanks again for all his help.
I bought a 2011 Cruze from Cole Valley Cadillac in Warren they were very rude and disrespectful to me and I had problems with my check engine light so I ended up going to Cole Valley in Newton Falls they treated me with respect and tried to solve my problem with my check engine light it took a while and several service calls to get it right but so far my check engine light is off and they treated me with respect and kindness at dealership in Newton Falls
Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
I was notified of a recall on my truck, notice was very bright orange postcard type. could not miss this notice, made my appointment for the next day. bright orange card is a great idea could not miss it in the other mail. arrived for my appointment, paper work complete, have a seat, should be finished within the hour. corrective action completed within the hour, vehicle washed drove out one happy camper. great customer service
First time car buyer with Magic City Motorcars and I do not regret it. Joe and his staff are wonderful. Joe made a great offer on my trade and gave me a nice deal on the vehicle that I purchased. Phone calls and emails are returned and / or replied to within a very timely manner. The purchase was so simple and quick unlike my other purchases and other dealerships around Akron & Canton. I would not hesitate to buy another vehicle from Joe again.
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