Used 2017 Buick Encore for Sale in Los Angeles, CA

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

I drove the Buick Encore Essence 2017 with sun roof during a 10 day stay in Arizona for vacation. I originally rented a Nissan sedan but they were out so I took 'the blue SUV'. I was 5 miles north on route 17 when I noticed how quiet the ride was. Then a text came over the Android Auto, which I didn't realized I hooked up by connecting the USB cable to the charger. I found the interior to be very intuitive. The long ride from Phoenix to Sedona was very enjoyable the heated steering wheel and seats plus motorized drivers seat. The pick up climbing the mountain grades was easy as was passing trucks and cars. It doesn't have crazy horse power by any means by it performed fine. The keyless entry and start were great since I was always carrying backpack and gear, no fumbling for the keys. Then I drove back down to Phoenix for 5 days and it handled the off dirt roads to the trail head fine. I came home and 2 weeks later I traded in my loyal Subaru Impreza wagon that I had for 6 years. I enjoyed the Impreza but it has a CVT trans and I wanted to drive a traditions auto trans. The Encore has 25 MPG +/- and I'm ok with that. I purchased the AWD as I live in Massachusetts and NO... FWD with snow tires IS NOT the same thing. So test driving a car for 10 days informed my of how the car runs on average and when snow came in January the Encore handled great with the AWD. Four months owning my Buick Encore Essence now and very happy. It is small on the inside, about the same cubic storage dimensions as a Subaru Impreza Wagon but the off ground height is also what I wanted in my next car. It has great head room, leg room and the leather seats are ALL leather and stitched great, not pleather or 'leather trimmed'. Back seats can squeeze 3 adults but 2 adults for comfort, same beautiful leather seats in back. Soft touch materials, nice dash, nothing flashy but more classic and understated. I added OEM chrome side body molding and chrome wind deflector as well as custom rain guards. Now my car is my own. The aluminum painted grey wheels are awesome too. Very happy!

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

This car meets all my needs! Roomy, holds lots of cargo and has a great and comfy ride! Love this car so much, I will be buying my 3rd Encore in 2020!

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

I was drawn to the Buick Encore for it's smaller size for handling, but design with lots of room inside. The car has comfort and the turbo 4 cyl. gives it enough power and good gas mileage. I have had Buicks in the past and never been disappointed.

We bought a 2012 Honda CR-V LX with 16,671 miles recently. The entire experience was first rate: From searching online for the right vehicle (price, features, condition) to the buying experience and through delivery. Everything was accurate and straight forward. Our new car met all expectations when delivered: Clean. No apparent defects.The items listed as imperfections were barely perceptible. Our test drive before accepting the car was flawless. Our delivery person was friendly, professional and informative. After delivery, I took our new car to our long-time trusted mechanic for an in-depth inspection. He was impressed with all aspects of our new car. His only comments were associated with (1) light under-body rust and original equipment tires with few miles, plenty of tread, in good condition but six years old. All manuals, one full feature key, and one valet key were provided. (Two full feature keys would have been nice.) Documentation of Carvana's 150 point inspection was not provided. This, too, would have been a nice addition to complete the sale documentation. All-in-all, close to a perfect buying experience! So much so that I'm looking forward to purchasing another vehicle from Carvana in the near future.

My first SUV exceeds my expectations. Great design, wonderful safety and convenience features, decent gas mileage, quiet cabin-all combined with Buick reliability, a winner in every way.

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

I rented this car for a 10 day vacation in Arizona and loved it immediately. The first thing I noticed was how quiet it was in the interior. The interior was all leather, like all leather, not pleather, not just trim pieces but full leather, heated steering wheel and seats, Android Auto, power drivers seat. Awesome! Keyless entry allowed me to just have the key in my pocket to open doors and hatch. Since I was hiking trails with gear and supplies it was great to not fumble with a key. The car is turbo and pass on mountain roads just fine with automatic transmission. My previous car had a CVT transmission so that was sluggish. The horsepower is average but the turbo gives it the boost it needs. I returned from vacation in Arizona to Boston, MA and bought a 2017 Encore AWD with 85 miles on it.

I completely enjoyed my car buying experience with Carvana! The online process was so simple. After selecting the vehicle I wanted to purchase, it was just a matter of uploading a few documents and I had an offer on my trade-in and financing approval within minutes. I picked up my car at their Nashville location a couple of days later and it was delivered spotless and in like-new condition. The entire pick-up experience took less than an hour and that's including a 20 minute test drive. No hassles, no sales pitch and no pressure. I wish I could remember the name of the customer advocate in Nashville (I think it was AJ-but I'm not 100% sure about that) because he was excellent and deserves a shout-out in this review. The only extremely slight negative was that the 360 website tour of the vehicle that I purchased incorrectly showed heated seats as one of the features but the car does not have heated seats. Wasn't a deal breaker for me as the car was a great value for the features that it did have and it was otherwise exactly as advertised. Loving my nearly new car and would definitely buy from Carvana again!

This car has met all my needs! Great on Gas! I LOVE IT!! Has every feature I wanted except 4wheel drive but hopefully it will be fine for this New England weather!

I love my 2014 Kia Soul. It's the 2014 base model but has features most base models don't. Cruise control, bluetooth, digital dash with outside temp., avg. MPG, fuel window by miles remaining, etc.. It's like new, has low miles at 35K. I read some reviews about the Soul base models 1.6L engine, that it was sluggish or lacking power, I find this not to be true. I think some reviews are too picky, it's not a dodge charger with a hemi but it has more than enough power for any normal driver. There are a couple of barely noticeable blemishes but this is expected from a three year old vehicle. The process was much easier than dealing with a dealer or individual seller. I financed through Carvana, very easy process. The car drives like new and to my surprise, the Soul has a ton of room for a guy 6-2. The delivery guy was cool and the vehicle was delivered three business days after I purchased it. I saved a lot of money. I did my research and local dealers are charging around $1k more for this vehicle plus you have to pay their dealer fees and deal with the bs games they play (aggravating). I also saved $500 from a friend referral, so I saved around $2K. I would highly recommend Carvana.

I chose this vehicle for its AWD and height, but it doesn't feel like it's too big of an SUV to be clunky. I enjoy driving it and especially like the great gas mileage.

I was in need of a used car. Obviously everyone wants to get a great deal so in order to do that the typical procedure would be to start scanning used car ads, the internet, calling dealers, looking through the newspaper, etc.. It was by accident that I found Carvana and I am so glad that I did. This time, I could go "used car shopping" completely from home and I could examine every car available, of which there were many, many cars, and I could look at the outside, the inside, the details of the outside and inside, the reports on the car- knowing what type of service has been done-accidents-anything, and then go through each and every feature that the car has. Being able to do this from home on my time and at my pace made the "looking for the car" simple, fun, and rewarding. Then, after finding the ideal vehicle for me, it was such a simple, easy, and actually fun process to put the car on hold, get all the paperwork in, and then have the vehicle delivered to my home. In the past I would have made two or three trips to a dealership and then spent HOURS going over paperwork, plus I would have had to endure the inevitable offers the finance manager would try to sell me when I finally got to sign papers. NONE of that happened with Carvana. I found the vehicle I wanted, put it on hold, filled out the paperwork and emailed it in, and the car was delivered to my home!! It was a fantastic experience!! Ordering a car off the internet was as easy as ordering a pair of pants! The best part was there was ABSOLUTELY NO RISK! Carvana gave me 7 days to drive the car, look it over, have it checked, whatever I wanted to do to be sure it was what I wanted and that I liked it before I actually owned it. If, for any reason, I decided I didn't want this car I could have Carvana pick it up no questions asked. If I had found a different car that I liked better, no problem. Carvana would let me change to a different car. After I decided to keep the car, Carvana provided an additional warranty at no charge so Carvana took all of the worry about purchasing a vehicle. During the time prior to taking delivery, I called Carvana a few times as I am one who asks a lot of questions and EVERY SINGLE TIME I CALLED, CARVANA'S CUSTOMER SERVICE REPRESENTATIVES WERE FABULOUS!! THEY WORKED AS HARD TO ASSIST ME AS THEY WOULD HAVE FOR THEIR OWN FAMILY!! In my 66 years on this planet, I've dealt with many kinds of people and I can tell you without any hesitation that Carvana is doing everything they could possibly do as a company to make sure their customers are satisfied and have an excellent experience. I can tell you that my experience was definitely excellent and I already have highly recommended them, and will continue to recommend them in the future. If and when my next car purchase occurs, I'll be calling Carvana!!

Exceeded all my needs and expectations.This is my second lease of the Encore and I will likely get a third when my lease is up.

I had my doubts about buying a car online for sure. I only considered it because I had a friend who used Carvana, and I trusted them. The price was better than anything we found shopping around locally, and the FEES were almost non-existent in comparison! At a local dealer, the price was almost $2K more than the listed price on the car. For Carvana, it was only the necessary tax and tags. I was FLOORED with the price. So great. The process was easy, the customer service was fabulous, the price was amazing, my car was delivered TO. MY. HOUSE. for free, and I will definitely do this again. If I had to pick something to change, I guess I would like more still photos of the car instead of just the 5 or so. The virtual tour of the car was cool, but more pictures of the inside would've been fun. I will definitely recommend shopping with Carvana to friends.

This is the first Buick I've ever owned -- the 2017 Encore had a bit of a refresh in styling from the year before, both in its exterior and interior -- best was the interior refresh. The touch screen is now integrated into the dash -- no "stand up" screen as before. I have the next to highest trim level, the Essence -- dual zone HVAC controls for the front seat passenger and driver, and leather interior. Great gas mileage -- the turbo charged four cylinder does a good job -- a bit louder engine sounds than a six cylinder. Overall, a great little car.

CARVANA REVIEW I???ve owned many cars in my life and through each of the purchases I???ve had to suffer the long waits and unneeded up sell at conventional dealerships as they???ve tried to tack on more than I needed to my final price. . So when Carvana launched, I was skeptical but I decided to give them a try. I knew I wouldn't be ready to purchase until late summer, but started the search early. . My requirements were very narrow when it came to the make, model, transmission, AWD, model year, mileage and maximum price. . Every week I was sent email matches that allowed me to do research, fill out a minimum of forms, and make buying decisions at my leisure and on my schedule ??? even if that was in the middle of the night. Taking delivery, arranging payment and confirming the final purchase online was amazingly efficient. The copilot app and both the email and text updates kept me informed of the progress if my purchase/transaction every step of the way. . The final buying exchange, including all the paperwork but minus my extended test drive, took only five minutes. All the Carvana swag was also a nice touch. To round out the experience, my delivery driver/closing agent was punctual, incredibly polite. He made sure all my questions were answered and I was comfortable before leaving my home. . I had such a blast driving my car I forgot to call within the seven day test period to make a swap. I'm just kidding of course I'm keeping my Nissan Juke! A big shout out to my delivery agent Mahlik and the entire team at Carvana. .

This is the first SUV I've owned and I love it! The smaller size makes it easy for me to zip in and out of parking spaces and it is easy to handle. I've taken it on road trips and it performed very well.

It has been three weeks since I bought my car (2017 Hyundai Accent). I am happy with the car(got it ASE inspected within 7 days and car is awesome). Car buying experience delivery and loan process, paperwork stuff was pretty convenient. More than happy with customer service. (Friendly, reachable, no pressure on buying). I started going out to a few local dealers/test drives/getting quotes/bargainings etc but finally ended up buying from carvana. I think all are good in their way, I took a bold step to buy online and I guess I got a good deal. This is my first personal car ever so my ratings don't consider much of previous car buying experience.

Got a great price on a Buick Encore and so far everything has been great. The ride is very smooth and it fits my family of four perfectly. The infotainment system has been excellent and the WiFi has brought fortnite into the car so the kids are happy.

After browsing through local dealership inventories online, to later find bait-and-switch pricing, and extra fees upon fees. I checked carvana on a whim. I probably only half paid attention to the commercials before, and didn't realize what you guys actually do. Your price was competitive, no haggle, no questionable or mystery fees. Customer service was super friendly, delivery guy was super friendly. Several weeks prior I test drove a car at a dealership and it was a 2 hour ordeal on a Saturday (and I didn't even buy anything ... I think I was held hostage for a bit, but that's another story). I think my whole Carvana experience took about 20 minutes to buy my new car. Never felt an ounce of pressure. In only a few minutes I realized I was a couple of clicks away from having this car delivered. It really is a scary easy way (in a good way) to buy a car.

Its nice only had it two days so need more time but love it far. The color is great black on black the headlights i think are sexy like my eyes.it 8s very comfortable as well.

I just completed my 7 day period of owning my 2015 Cadillac SRX Luxury. This has been the most pleasant experience I ever had in purchasing a car! When I heard about Carvana, I researched them thoroughly. In February of 2018 I actually started the process of looking for a car. I had certain specifications and only wanted a particular color in exterior and interior. I would not settle for less. Carvana had the perfect car. I also researched and compared the prices of the Cadillac at other dealerships. Carvana had the car listed for at least 2000.00 less than the ones I researched. The ease of applying and getting approved was absolutely the best! I sat in my home and thoroughly went over the car just about everyday. The car delivered was the actual car and it had the few scratches as shown on the website. I had the option of picking it up or having it delivered. I had originally opted to pickup but due to personal circumstances I had to have it delivered. I did not have to pay anything to have it delivered and it was delivered directly to my front door. The customer service I experienced from my first phone call to them was awesome! Heather was great as she actually sent me pictures of my car to my cell phone from Jacksonville! I asked for them and she complied. James delivered my car and he explained everything to me in detail and was very nice. So yes this was a very great experience and I would and have recommend Carvana to anyone looking to buy a car!

Met all my needs, rides smooth, gets great gas mileage, Love the color of both interior and exterior. Went on a trip and it held all we needed for 3 adults and a baby very comfortably.

Everything about my experience with Carvana was amazing!! Honesty the best/ easiest car sale ever - mainly because it didn???t feel the way selling/ buying usually does. Everyone was genuinely so kind/ helpful... the customer service is the reason I will definitely use this company in the future!! 10/10 would recommend!!

This car is my first ever car purchase and it has been great! The only thing i do not like is the exterior nose. I have about 6000 miles right now and it is a bit louder than it was whenever i bought it. The inside is quiet when driving. Love it!

I was looking for a vehicle around the Houston area for about four weeks. I was getting very tired of sitting and talking with sales people. Couldn't find one that was a great value for the price. I'd make an offer and they all said, "that's the internet price" and that was the end of it. One night looking on car sites I came across Carvana. So, I thought I'd look. I found the vehicle I wanted at a great price. So.... do I take a chance buying off the internet? I did, and I am glad I did. The process is by far the best I ever had. I am 64 years old and purchased many cars and these people have it down pat!!! From the first phone call to my driveway delivery, it was "AMAZING" ! And every mark and or imperfection noted and shown on the net was exactly as described. I never was so relaxed buying a car.... And what dealer lets you drive a car for 7 days to see if you like it?? And if you don't for any reason, they will take it back, but they can't have mine", and give you your money back! You have to try them, you will not be disappointed.

affordable and juvenile perfect for recently graduated students and first car owned, awesome for traveling and for transporting any sort of bagged and groceries. versatile like the kind of life now millenniums live on, able to change on a second from trustworthy family car to adventurous rod car.

My Carvana.com car buying experience was wonderful! Absolutely perfect! The website vehicle images, search functions and favorite save feature made making a choice a breeze. It was really fun too! So much more enjoyable than bouncing around all over the DFW Metroplex to look at cars at the pushy dealerships. I got the exact car I wanted (model, color and mileage) at the amount I wanted to spend. I loved being able to submit my trade-in online and have that amount applied toward my purchase. It was also incredibly convenient to have my new car brought to me and have my trade-in taken away at the same time. Manasseh Miles, the Carvana.com representative who delivered my vehicle, was outstanding! He was professional, friendly and helpful. It was like having a trusted friend walk me through the paperwork signing. Three cheers for Carvana.com!!! I would have never in my wildest dreams imagined that buying a car could be so easy and fun. The TV commercial is spot on! ???That didn???t suck! In fact, I liked it!???

I was looking for a safe car for my wife and I. Our previous car had huge blind spots with the mirrors and windshield. Encore solved this problem and many more with blind spot monitoring, back-up camera, rear cross traffic alert, etc.

I was looking for a better car buying experience, so when my wife wanted a 2017 Nissan Maxima, I went to Carvana and I'm so happy that I did! I will never buy a car from any other source. The process was simple and delivery was very fast and smooth. I spent a total of 25 minutes to purchase and pickup the vehicle that she dreamed about. We got a 2017 Nissan Maxima with less than 2,000 miles at an exceptional price. The customer care agents were outstanding and exceeded my expectations.

this vehicle was high on our list. great design comfortable good mileage all the toys just a little short on space. not enough room to carry all our stuff on a trip.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I think the vehicle is classy looking yet affordable with plenty of options, decent on gas and is very comfortable to drive. The only complaints I have is there is no CD player (i guess no one listens to CDs anymore) and there isn't a whole lot of storage as the middle console is small.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

I previously had a sedan and wanted something different. My salesman (Al Dobbs) showed me an Encore. I said it was such a smooth ride it was like driving on marshmallows. I loved being up higher while driving also. The color is called River Rock a brown/bronzy color. So I called it S”mores due to its marshmallow ride!!