Used 2022 Buick Encore GX for sale near Ann Arbor, MI

Matthew Carducci absolutely, hands down made the car buying process the easiest I’ve experienced in my life. I got to the dealership around 1:00 PM he had all the paperwork done, the vehicle cleaned, checked and everything ready to go, paper signed, and out of there in less than two hours. He also pulled some strings and had them put a full tank of gas in the vehicle. We even had time to sit back and chat about APPLE’s newest technologies and I even encouraged him to update the software on his phone, but she did right there. It felt like I was chatting with somebody I’ve known for a long time. They did not try to press any extended warranties or gadgets and gizmos and stuff. They made me aware that warranties were available and asked me if I want to explore that option. I declined and they never press the issue again. When I’m in the position to purchase a brand new one. I will hunt Matthew down!

This car is a pleasure on longer trips. Comfortable driving seat and quiet ride. The turbo kicks in on the highway as needed with plenty of power and get over 30 mpg on the road. Our car has squeaking front brakes when backing up, but otherwise has had no issues. We haven't taken to dealer yet to get the issue corrected.

Love the service dept, get in and out in no time. They see you right away if you have an appointment and it?s hardly a long wait time

HelIo everybody I love my car, is very comfortable, soft, good side and economic... good buy... excellent service at the north bergen dealer😁 Ginna L. Meza

It was good , Pete the service writer took care of my needs , listen to my concerns

I love everything about it, right up to the color of it! The only thing I wish it had is a bigger radio display, GPS display

Amer Samhat was my salesperson, I had been looking previously - SERRA had on the lot the color & style I was looking for. The purchase was seamless and efficient-Amer?s knowledge of the product & process was appreciated, as was his professionalism, and is the reason I would recommend Serra Ford Farmington Hills.

Staff is professional and courteous. Business is well maintained and clean.

I was running late and Margaret was able to still fix me in over the phone. I was there for a little over an hour but was able to connect to the internet and do some work while I waited.

Chris Zeppa was my salesman. I found him professional, friendly, knowledgeable, and helpful. I recommend this dealership.

I was pleased with how quickly they repaired my Malibu. I and put in an hour for a tear in my sidewall. Unfortunately I needed an oil change and their schedule was full. So I had to use an outside source.

George did a great job. Needed a mirror replaced on my GMC 2500HD after a wildlife collision. George was on top of my claim the entire time and expedited the service.

ENJOYABLE, QUICK, PLEASENT, QUICK SERVICE AND MOST OF ALL , A STAFF THAT ATTENDENT TO MY NEEDS WHEN I NEEDED HELP.

Steve was great, I live 50 miles away so did most of the discussion by text , when my first desire wasn't attainable he followed up without pestering hoping to provide something I wanted and eventually I got a good deal on a great vehicle I'm happy with , I've only had it 2 days but I'm confident I bought a great SUV and the good people at Germain Toyota of Dundee will take care me going forward. Steve was great to deal with although he did include an extended warranty to the bottom line that was never discussed, I didn't ask for, and didn't want, (every car salesman I've ever dealt with has done this, I'm starting to think it's required of them),I made it clear I wasn't interested and he removed it and that was the end of it, he was never pushy about anything Steve and many other people at this dealership were patient and accommodating with me .I didn't make it easy on them with my lack of tech skills and trouble getting my down payment together. I appreciate everyone I encountered there, they were all great, they were helping each other to help me, had a good feeling about Steve when dealing on the phone and when I went there in person I left with a good feeling about the whole operation ,unlike others ,I did a lot of shopping around and glad I landed where I did.

Great customer service and fast car service. Had an oil change. The lobby was very clean and comfortable. You could watch TV while waiting for you car. Water, tea, coffee were offered.

extremely professional, very friendly, and easy-going. our car salesman was Earl he made things go super smooth. he got us in our first vehicle of our own. very pleased with our purchase. thank you, Georges!