Used cars for sale in Ann Arbor, MI

Ryan is an excellent, thorough sales man! Not to mention an awesome multi-tasker, he was taking care of two customer purchases at the same time!

this car surpasses expectations and it is totally reliable.Perhaps there may b a few lemons out there but the car is unfailing and i recommend it highly

Tom my salesman was great all the staff was very friendly. The managers Paul, Andrew, and Adam were all around just great guys to work with. First time I have ever bought a non GM vehicle and this dealership has it together. 90 mins start to finish it was amazing.

I bought my 2018 escape se with 41,000 miles. It’s was a gold certified pre owned vehicle with a 60,000 mile warranty. It’s currently sitting at 86,000 miles and has spent no time in the shop other than basic maintenance and brakes. It runs, drives, and handles beautifully and that 1.5 ecoboost has plenty of power. Highly recommend this vehicle. We absolutely love our Escape!

I dealt with Doug E. Fresh at the dealership and he provided an unprecedented demonstration of professionalism ans salesmanship. After submitting my query online, Doug E. Fresh was the first person to follow up on my request, get me the information I needed, and went on to sell me a car, within about 2 days. My search for a car was very strategic so when it came time to buy, I already knew EXACTLY what I wanted. Doug was able to put my work to reality, and now I am a proud owner of my FIRST Chrysler product. Because I was pressed for time, and very particular, I had my doubts, especially having talked to so so many people responding to my request for information. The entire transaction was handled like text book, find what you want, talk to Doug, sign and drive. The way car buy is supposed to be in the next generation of eCar buying. Go see this guy, he is AWESOME ! Thanks again Doug, the ride is AMAZING ! Maybe I'll come back and buy a Hellcat next time.

I am new to Wrangler and have not had it long enough to speak to the overall reliability. However, it has been every bit of what I had expected. I am glad I got the JL as it has many preferred features over the JK. I am keeping mine stock but a buyer can do anything they like to modify their Jeep. It is a true do what you like vehicle, very versatile. Enjoy.

I've bought new cars and had them serviced at this dealer over 30 years.

I just bought 3 days ago, I absolutely love it! I am a senior female and I feel 100 percent safe. So far it's great. I will let you know in 6 months if I feel the same.

A very nice and pleasant staff. I was given all information up front with no pressure to buy . I honestly would have to say a very nice experience. They even came and picked me up from home to pick up my vehicle.

Bought this car new spring 2014 from a lousy dealer but have been very happy with the car. it is the AWD titanium 4 cyl. It now has 136,000 miles on it. It was driven 60 mile daily commute in North East PA year round for 6 years and never left anyone stranded or been stuck going over the mountain to work in the snow (used dedicated snows) . I have done essentially zero repairs. standard maintenace = fluids, bulbs,tires, and pads. 136,000 and the rotors have not even had to be changed. everything still works as new. Only problem I had was a sensor forget which one on the emission control system while still in extended emission control warranty period. . Should have been covered by ford but the dealer was lousy so I did it myself and they will never see another nickel of my money. This has without a doubt been the most trouble free car I have ever owned going back to my first 1970 barracuda. I have had mostly domestic vehicles and a lot of them with four drivers in the household for many years and then just in general having extra cars. If I had to complain the worst I could do is the headlight bulbs are not too easy to change. I am almost wish I would have bought a newer one before they stopped making them.

Mike M is the best..he always make car buying an easy and pleasant experience

Has been a very reliable vehicle Have 285,000 kms without any major issues operates well in +35 Celsius or -40celsius Overall great truck... ... ...

The team at Suburban Infiniti of Novi (Ken, Bill, John, and Mike) went above and beyond to turn around what started as a bad experience at Suburban Dodge of Ann Arbor. They followed through as promised, with prompt communication every step of the way. Mike provided consistent updates as the vehicle made its way through the pre-sale inspection and service. He immediately contacted me when the vehicle was ready for the test drive. Upon my first visit, Ken in sales greeted me with a friendly, yet low pressure, demeanor. He was more focused on ensuring that I was comfortable and happy, rather than trying to push for a quick a sale. When Bill and John got involved from a financing aspect, they set up a deal that fulfilled all of my requests in regard to trade-in value, vehicle pricing, interest rate, and monthly payment. They really went the extra mile to ensure that I got the absolute best deal. Each of them exhibited an air of genuine integrity and trustworthiness that is hard to find at other dealerships. Overall, this ranks among my best best car purchasing experiences. I don?t usually write reviews, but this team is well deserving of my five star rating. If you?re looking for legitimate and honest people for your next vehicle purchase, it doesn?t get much better than this. No hidden fees, no hard sales tactics, just genuinely great guys that aim to please. I couldn?t be happier.

My kids are so excited for all the space and how shiny and like new the car is. There are only 56000 mi. on the van and so we are happy that it will be a part of the family for many years to come!

Friendly and helpful. Negotiated a great price on my trade in. Happy with my new suv. Would recommend them if you are looking for a new or used car.

I love it , comfortable very smooth drive. I have a long drive to work and now I joy driving my car because its so comfortable.

I recently purchased a Q50S from this dealership and the experience was nothing but a pleasure. My sales person Ken Trimiew was fun to deal with, treated me with nothing but respect and made the whole process the best car buying experience I have ever had. The service personnel, finance department and every other person in the dealership made me feel very comfortable.

I’ve driven British sports cars most of my life and enjoyed them. I bought an st3 and enjoy driving even more. Handling and excelleration above average for an auto of this type. Comfortable heated leather seats, decent gas mileage, very good sound system. Avery fun ride. No regrets after buying this car.

Robert is a good service guy for my truck QX-60. He help me find the issue I was having with my truck bad gas ⛽️

I was bogging in my moms car and offroading mudholes and all it was going fine till it hydro planed into a tree either than that amazing I would look into that though

Their Service Department does excellent work; Clear and transparent communication with the customer. It's worth the drive for me to take my car there for service.

I have a 2018 E400 Cabriolet. It is a great car. We use this car for the summer and for driving vacations. Mileage is very good,30mpg on the highway. Can not stress the comfort enough great road car, smooth ride, quiet, great handling, and cornering. Very nice styling and beautiful interior great sound system, heads up display, virtual dash is customizable with many options. A real pleasure to own and drive. a pleasure to drive.

The service was very nice and friendly and within short time

This vehicle met all my work and play needs. It has been comfortable, reliable, and capable. It has plenty of room for family and friends.

Absolutely loved working with Brien he was very nice and got the job done!!!! Love my new Jeep

bought truck new in 2013 has been good to me so far dont know why other people have trouble with them have owned several rams over the years and had good luck didnt really do any work to truck till it hit 55000 miles and changed the 30000 mile interval sparkplugs thought the 30000 miles was to soon have been offroad and on road pull a trailer and hauled several times love these trucks grew up riding in fords they are more trouble then people let on to be

Terri is a VERY kind, responsive, and accomodative sales person, Thanks to her, I could get my new Cherokee which matches almost all of my preference in body color and option packages!

I have a jeep gladiator mojave, 2021, great vehicle , the best i have ever owned, great for offroading and the suspension is great, designed for higher speed offroading and it does a great jjob at this and just regular off roading. also fun just to drive around town. Highly recommend this vehicle, i also love the xtras, led lights, safety features, (blind spot and ADC, etc), aux swithes . This just a great vehicle.

Customer service was great! Only reason I don?t give it 5 stars because I feel my time is wasted. I purchased a car on a Friday, and was told I could not take it home because the check engine light was on. Of course I was not happy about it. Because I test drove it the day before and it did not have this issue. So I was expecting to have it on Saturday. I?m upset now because on Saturday right before closing I was told they only had 1 tech with appointments in front of me. I should not be considered an ?appointment?. The vehicle was a certified pre-owned 2019 Audi Q8 in good condition to begin with?Now I have to wait until Monday.

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

I was impressed with Drew as he was not a high pressured salesman. He allowed me to familiarize myself with the bmw. When I asked for an inspection performed by an independent bmw dealer he agreed to this. He wanted to sell the car but moved at my place. A neighborhood used car dealer that will continue to grow. Carmen was quite helpful and personable while she processed paperwork. I will return in the future

This car drives smooth. I only buy toyotas.this car is very roomy and I love the features in the car, for example blind spot light warnings, blue tooth in car etc...

I love it! I’ve own a lot of corvettes in my life, new and old and this is my favorite! It’s a really beau red!

I bought my 2014 Dodge Challenger in 2014 new. Love the style. I get lots of compliments. Does have blind spots. Won't ever trade her in.

I bought a 2014 Dart Rallye 2.4 litre with 107k miles and I'm extremely happy with it. Its an automatic transmission and shifts perfect, in manual mode it runs great and the gas mileage is outstanding!!! It handles like its pn rails, and other than my 1997 Mitsubishi Eclipse it the sexiest,sleekest, most comfortable car Ive owned and this is the 30th car I've owned, so not bad Dodge. its a notch below my 2015 Chrysler 200C, but just barely, so for the price I recommend this vehicle to all drivers

This was one of my favorite cars I test drove, but also one of the base models. It has a huge trunk and tons of room for a car seat or 2. Gets an average of 38-40mpg which is awesome for my driving to and from work.