Used Cadillac Escalade IQ for sale near Joliet, IL

My experience was amazing! My entire transaction was done via text, phone and e-sign (I reside in Virginia) and John (John Murphy) is an exceptional person to deal with. I flew up, he met me at the airport and after a quick test drive, I was on my way home. I couldn't be happier with my experience!!

Adam Winfrey at Crain Kia Bentonville was great helping me get scheduled for the very next morning when I came in a little frantic about all of my headlights suddenly not working & also scheduled me to have my 30K mile service done at the same time. So thankful he was able to arrange a driver to take me home during the 3-4 hour service and pick me back up when my car was ready. Even better, my car was vacuumed and beautifully washed waiting for me. That was a great surprise! Especially after my last service at Crain Kia Fayetteville not going well at all. So bad I swear I would go back… I truly appreciate Crain Kia Bentonville’s excellent customer service, attention to detail and going above and beyond to ensure I felt safe leaving in my vehicle after my Fayetteville service left me a little traumatized. Thanks again Adam!!!

I’ve leased or bought 4 vehicles from Robert Basil over the last 10 years. Madison has sold me my last 2. She’s been great. Very helpful. Always willing to find the answers to your questions. I especially like the “engine for life” warranty on used vehicles. It has come in handy a few times.

The Hyundai Tucson car I came to see and hoped to purchase was sold a couple hours prior to my arriving. I was a little disappointed, but Tim came to the rescue and with my children on the phone, I left with an Audi Q5. The team of Tim, Marcus, and Mark in Finance helped and got me in the Q5! I am excited with the outcome!

Juliana was very professional and I would definitely recommend this dealership for an honestrepai experience . Her service was excellent!

Bev always gives me great service,, I always ask for her because she is very pleasant in returning my calls and has helped me with great service for years. Thanks Bev!

Dealerships are a mixed bag. But we had a very good experience purchasing an XT4 from Covert. 8K miles in now and zero complaints. The XT4 is flawless. Would definitely recommend Covert Cadillac to friends.

We found our vehicle on line and messaged about it. We were told it was sold, However, the next day we got a call from Hunter stating that it was in fact, not sold and to come as soon as we could. He had the vehicle warmed up for us and ready to take on a test drive. Cory Who is the sales manager was also wonderful to work with. Holly and their finance department is an amazing person. I would recommend anybody who needs a car to go to Heller. When you buy from them, it’s like you’re buying from family.

Great people. Todd so professional & nice to speak with. They like to work with customers and make it happen.

Mr Heller and his sales staff and financial staff are top notch. My salesman was Ian. Fast and easy no xx and no pushy attitude. Knowledgeable in their inventory and allowed me to take my time. I signed all documentation online and they delivered the truck to me. Outstanding service.

Scott did me right by getting everything that I requested and needed repaired before I left the lot with my car. All of the reviews I read was negative reviews, but they did me right. Scott was great on keeping me informed of what was going on with my car. Thank you

Ollie was amazing he took care of my needs and help me to buy my dream car for my family. I will continue to do business with him and bring business to there company 5 stars all around great job .

Selling my vehicle to AutoNation was a very smooth process. It took about 1.5hours. AutoNation paid off the rest of my financing and handed me a check for the rest. Thanks.

I had a real good experience at Central Houston Cadillac. Kevin our Service Writer made everything a pleasant visit for my first oil change on my wife’s car. I went to the customer service waiting area and got a cup of coffee. Well, the cup of coffee was great. I had to wait for the coffee to cool down because it was extremely super hot. I had to use a second cup because I couldn’t hold the single cup of coffee, could have used a third cup. Finally when it did cooldown and was able to take a few sips, Kevin came in and said my car ready. It had been about an hour or so after I got there. I told him, that it was a quick service. Lol. I signed my receipt and was on my way back home. I just want to thank Kevin for a good pleasant service. But I didn’t get my free complimentary car washed, because it was raining the day I came in. Walter, my car salesman when I bought the car in January 2023, promised me we could get our car washed anytime, all I had to do was to drive in anytime and have the car washed. So, I’ll be in to have it washed sometime soon. Thanks.

Mandy made my experience so much easier with her smile and personality and Jason topped it off with his financial expertise.

I purchased an SUV with Samuel Dixon. He was so awesome to work with and the sales transaction went smoothly. Sam and the team were straightforward. I look forward to purchasing again in the future. In the past, I've been to different dealerships, and I was tired of their deceitful tactics.

I work in transportation and just picked up my fourth car here for drivers. No hidden issues. Carfax is clean, condition is solid, prices are reasonable. Great that you can reserve cars ahead of time.