I had a fantastic experience with dotcom auto. Payam is a down to earth guy that isn't in it to make a dollar. They cared for my truck and followed up and even went the extra mile in my opinon. I would defiantly recommend this dealership to anyone and I'm already pitching dotcom auto to my friends.
Loved my caddy
by Tiffer from Boston
June 30, 2018
Great car for family of 5. Bucket seats made it super easy for them to get in the 3rd row. Safe car. Had no big issues with it
Their process is much more streamlined and expedient compared to a regular dealership. If you want to be done in less than 90 minutes and get a good quality car, go to Vins. Their staff is great, very helpful and does not pressure you to buy
Great New to Me Choice
by Chelsea from Dallas, TX
July 24, 2018
Though it is a few years old, this vehicle shows to be up for the challenge for the long haul. Looking forward to seeing how long I can get it to last. So far, so good!
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
2016 CADILLAC ESCALADE PLATINUM
by ROLAND from ARVADA CO.
December 9, 2018
HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Beautiful Styling, Excellent V-8 & Acres of space
by gshea from Danvers, MA
October 15, 2018
2015 Escalade does it all for families and business owners. Great Comfort, Excellent Reliability and Voluminous cargo area. Looks at home parked in front of the Upscale Steak House or Home Depot! Really does do it all. Couldn't be happier.
My experience in purchasing a new (for me!) car at the Arlington, VA MerLex dealership was simply outstanding. Everyone on staff was friendly, efficient and professional. I have to single-out the sales associate who helped me, Moe. Moe was super helpful, knowledgeable, and friendly. I cannot think of a better car purchasing experience anyone could have beyond Moe and MerLex! Thank you Moe and everyone at MerLex.
Most comfortable big SUV I ever drove
August 13, 2018
It is a good luxury SUV, very comfortable, especially for family. Nice design interior and outside. The only thing I don't like is that it uses a lot of oil
Masi from Merlex Auto Group was very friendly, professional, and very knowledgeable. Ultimately, he was the reason we decided to buy from Merlex Auto Group. He made us feel comfortable and confident in our decision. They have a very good selection of fine automobiles. Whatever you choose, you will be happy with your decision.
by Scalade from Boston MA
December 19, 2018
I’ve owned a number of SUV’s over the last 30 years, including BMW, Mercedes, Land Cruiser, Ford Expedition and others, and this is the most comfortable and powerful of them all. Plenty of room for your passenger and equipment
Came in with my baby, 2012 Dodge Challenger and it was time to let it go. Drove from Newport News and decided to change it up. At 1st I wasn’t sold on it but after the test drive it was clear to see that this was a good pick and fit for me. They knew I was looking for speed. & this was def a good look for me. I’m going to miss my Challenger tho without a doubt. It lasted a little late but I was bought some food so on my drive home I won’t be hungry .. appreciate them so much. Will def be coming back and recommending.
This is the Third EXT I've had I love it.
by BigLP from Phoenix
July 18, 2018
For my use, this is the best choice. I don't use the bed often but when I do its very important and it has some class
I would like to say this was my first car experience and it could not have been any better. Sade was awesome to work with. She knew what she was doing, she knew what I was looking for and worked to get that vehicle for me. I would recommend her. She is very motivated and you can tell she loves her job.
by psw9201 from Aiken SC
October 29, 2018
We purchased this vehicle the first of October from Master Cadillac in Aiken, SC. Adam Rodriguez was a salesperson. It was such a wonderful car buying experience. The Escalade drives like a dream. I would HIGHLY recommend the 2015 Escalade and would HIGHLY recommend Master Cadillac and Adam!
Came into the Easterns in Alexandria looking for a SUV. Took a look at a few and finally we found the perfect one for us. All the options we could possibly ask for. I did not know they had 2018 vehicles! We worked out finance options and got a rate we were comfortable with. Definitely recommending people to go see Phillip at this location. Very nice salesman.
by Jonrae from Sykesville , Md.
January 2, 2019
This vehicle has low mileage and we think we got a great deal. Very clean car well taken care of.Love the wheels that are on it
Great service. Love the place. Always clean and the coffee area is great.
Easy to make appts. No haggling from them. They give you suggestions that's wrong with car but never push you if you are not ready.
Best Car I Ever Owned
by Danial from Ashburn, VA
December 20, 2018
This 2012 Cadillac Escalade Premium 4x4 is a must drive. If you don't own one you really should. I love the power of this Escalade and I love the feel of driving it. Handles very well on highway and turning ration is good.
Just bought a 2014 BMW 335i Xdrive from Platinum Motorcars. The process was about as painless as possible. Raj the salesperson I dealt with was super straightforward and helpful. I never felt pressured and was about the simplest purchasing process I’ve dealt with. I would definitely recommend to others and would come back in the future if I’m in the market for a vehicle.
Cadillac Cutting Corners
by Disappointed from Chester, NH
April 16, 2018
Cadillac has begun to cut corners. $100,000 vehicle came with Bridgestone tires (8th rated); owned 3 other all with Michelin (#1). Terrible ride. No more!
Awesome service quick process working with raj and max was a great buying experience! We felt more like friends than customers, and there was no pressure to buy. i love my new jaguar thank you platinum
by Capitalist from San Francisco
December 18, 2018
Not a lot of leg room in second and third rows; needs hi-test gasoline; was told this as I was handed the keys; was shocked because my other Escalade did not require hi-test; the rear door does not open or close properly; thought I was buying a demo car; after purchase it was called a used car, which means you do not get full five-year warranties; pretty shoddy presentation
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