Used 2021 Cadillac XT5 for sale near Ridgecrest, FL

As I said Tom Hassel is absolutely the best he’s a gem you’re lucky to have him goes above and beyond the call of duty Richard Gelman Chairman and CEO NATl Bank of NYC

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Our service professional Tim , right side entrance first door on left , he handled all our automotive concerns , explained the work needed to maintain both our cars

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

This is the best dealership I have been to in years.. They are Professional, honest, upfront pricing, no last minute bait and switch games.. If you are in the market for a vehicle, used or new, look at RIVARD BUICK GMC, Tampa, FL 33619 first. Even if you have to drive a little to get there..It's worth it..

Bought a 21 Sport . Nicest car I have ever owned and I have owned many. i love driving this car. It's just the right size for around the city and a interstate run to Florida.

William is an asset to the Ferman organization. He and his team quickly diagnosed the issue with my vehicle, kept me updated during the entire process and showed great professionalism regarding customer support.

This is the 2nd XT5 that we have owed. Our 2021 is a good improvement over our 2017. They have changed some things that I did not like from previous years. Overall great value!

Purchasing a vehicle from Westshore Mazda was a great experience. Their team was helpful, courteous, and honest. Roberto with sales was excellent and is strongly recommended. Finance department was a delight to partner with. I strongly recommend Westshore Mazda.

Great vehicle! Does everything well. Very nice looking ( especially when compared to like type vehicles!) interior is what you would expect of a Cadillac. Price is extremely good compared to most of imports of like type. Proud it is AMERICAN!

No BS, just delivered what they promised. A great car at a fair price without a ton of pressure to up sell warranties or financing. All dealers should strive to be like Audi Tampa. Love my A4!

I appreciate the service from the initial call through execution with the service guys. I will say that no one is ever at the check out window, I always have to wait patiently.

The service rep was excellent. Answered all my questions and kept me informed as to what was going on. The waiting area was clean and well maintained.

Very good to work with very knowledgeable very helpful not pushy overall a great experience.

Stopped in with an invite for a trade-in of my ATS. Paul Dowman was very pleasant and informative. We couldn't come to an agreement on the trade-in value of my ATS as it had been in an accident involving the air bags. While in great condition in my opinion, the air bag incident was a deal breaker. Everyone tried, but I decided to keep the car, as it's running fine. Will head back to Dimmitt when ready for my next Caddy.

Ivan B. Greeted me and spent time showing me choices and options for previous owned automobiles that definitely fit my requirements. Friendly, knowledgeable and sincere. Thank you. Love my SUV.

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

I continue to be amazed at the incredibly high level of service I always receive at Ed Morse Fiat. Lenny is always amazing in handling any issues I have on my 2016 Fiat 500X. Lenny got me scheduled for immediate service for a rear stop/turn signal light socket issue making it unsafe to drive my car. They immediately located and corrected the problem. This team is top notch!