Used 2021 Cadillac XT5 for sale near Saint Pete Beach, FL

Great experience. They were professional and treat their customers with respect. I would go back there when I need another car.

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

The staff that helped us at Ferman Ford . Tom , David and Jeff proved to me that there are still people out there that not only talk the talk but walk the walk when it comes to the art and science of customer service !!! All three of these men went out of there way ,to deliver superior service !! Even at the end of the night when most would have been dragging there feet , short fused, all three of them comforted us and put our needs first !! Julie and I feel grateful , blessed and happy we chose Ferman to make our purchase . We want Tom , David , and Jeff to realize that the attitude and professionalism they all showed us Thursday night will be remembered forever . In a day in age when most people struggle to feel connection with other humans due to constant stimulus overload Julie and I felt we were the only couple on the planet at the dealership that evening . Every thing a human being dos is to change the way they feel !!! We purchase trucks and cars so we can feel safe , proud , excited . Tom , David , and Jeff are rare individuals that understand this and used there gifts to make the buying of our Ford one of the greatest experience's Julie and I have had in 26 years . Stellar service in a modern world is extremely rare but our experience proves you can still receive it if you fortunate enough to deal with individuals like Tom , David , and Jeff . Thanks again for our purchasing experience 🔥🔥

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

Great service. Very patient - takes their time showing you options and answering questions. Very friendly.

Bought a 21 Sport . Nicest car I have ever owned and I have owned many. i love driving this car. It's just the right size for around the city and a interstate run to Florida.

Had a great experience buying a used car from Audi Tampa over the phone. Car was better than expected. Thanks so much to Dylan Caraballo.

This is the 2nd XT5 that we have owed. Our 2021 is a good improvement over our 2017. They have changed some things that I did not like from previous years. Overall great value!

Matt French and Thomas Hocker are the best service persons. I recommended them to everyone anytime anyone has a service question

Great vehicle! Does everything well. Very nice looking ( especially when compared to like type vehicles!) interior is what you would expect of a Cadillac. Price is extremely good compared to most of imports of like type. Proud it is AMERICAN!

The service rep was excellent. Answered all my questions and kept me informed as to what was going on. The waiting area was clean and well maintained.

Ivan B. Greeted me and spent time showing me choices and options for previous owned automobiles that definitely fit my requirements. Friendly, knowledgeable and sincere. Thank you. Love my SUV.

Lenny Patram has bee my service tech for almost 6 years. He accomplishes everything needed for me and my Alfa Giulia in a very courteous and timely manner. He is the best service technician I have worked with in my 75 years of life.

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Chris Townsend, our salesman at Ed Morse was great! We started a purchase over the phone with another dealership two days prior in Miami. The vehicle was exactly what we wanted and we had our hearts set on it. As the paperwork was being drawn up we were informed by the Miami dealership that there was an error and the vehicle somehow had already been sold. To our surprise, two days later I found the exact same vehicle listed by your salesman, your dealership was the purchaser. When I contacted your salesman Chris, he was friendly and courteous, he did everything possible to help us with the purchase. The transaction was smooth and streamlined, and we ended up with the exact vehicle we had originally had our hearts set on. Rhett & Pam Rochna