Used 2023 Cadillac XT5 for sale near Needham, MA

My first Cadillac purchase was a pleasure in 2020 with salesperson Dave Robinson. I have been having my oil changed a few times since then. Renata in the service dept was great and the waiting area is comfortable with workstations, water, coffee, and snacks. They even washed my car. I highly recommend this dealership.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

I have taken ALL my cars to dealers for all the work. While parking, I damaged the rear bumper of my BMW 328i. The first thing I did was to look up "BMW Body Shops" - Medway Imports was the first that came up. That was a surprise - I had passed the dealership for the past 15 years - never stepped in and here it was in my backyard. I took the car in and met Barry Roth - the owner. My first impression was that he was a "gentleman" - courteous, professional, easy to talk to - qualities I normally do not associate with anything to do with cars. Barry looked at the damage and told me that if it was his car - he would REPAIR the bumper - not replace it ! I took him for his word - he charged very reasonably and the bumper came back good as new ! I have been very impressed by Barry - to the extent that Medway Imports will probably be getting the first look on my next car buying purchase.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

I purchased my car here and only bring it here for service. Its become a second family. You can really tell they care about their employees as everyone you encounter is very pleasant. I will always recommend this dealer to anyone who asks

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.

Good customer service, when they said my truck would be ready it was. Much better than Hurd where I bought the truck.

From the moment you sit in the 2023 Cadillac XT5 your totally blown away by the all new interior features and styling. As per the ride, softer than any vehicle I have ever drove. Big Thumbs up to Cadillac!

I can not say enough about my experience at Long Cadillac. I was referred by a friend that has worked with Long over the past several years; his referral was nothing short of spot-on. The atmosphere at Long sets the gold standard for what every car dealership should strive for. My Sales Associate, Ron, greeted me with a smile and was eager to answer my questions. He was extremely knowledgeable and took the time to understand exactly what I was looking for. During our visit, we were also warmly greeted by Tom, the Sales Manager, who solidified that we were truly in the right place. On the day of pick-up Ron remained in contact with me to ensure a seamless transition. When I arrived at the dealership he had the car ready and was excited to go over every inch of my new vehicle. Even after leaving Long, the experience hasn't ended. Ron has remained in contact with me to answer any additional questions and to ensure I?m completely satisfied. All any customer wants is to feel valued and listened to; Long Cadillac certainly drove those feelings home. They deliver a top-notch customer experience and have certainly gained a lifetime customer in me!

They contacted me immediately for an appointment for a test drive. Very polite and professional. I had to cancel due to a snowstorm but rescheduled easily and politely. Two days later I received a call that the car sold. So my experience was strictly with phone calls but Was a very positive impression.

Great experience, very helpful, good representation of the vehicle, whiling to go the extra mile!

Had a great experience with Devin in the service department! Super knowledgeable and friendly. Appreciate the great service!

I spent a lot of time searching for a specific color, make, and model. From start to finish Chris Trombley and everyone else I dealt with at automax to push this deal through were great. There were never any surprises. Communication was excellent and the transaction was as easy as it could be for buying a car out of state.

Service was great?.i have a lot of confidence in this dealership with respect to service. I will definitely consider them next time I am in the market for a car.

Our salesperson Josh was great! Very communicative and helpful, always got back to us in a timely manner.