New and used 2025 Cadillac XT5 for sale near Novi, MI

They were able to fit in my service. It didn?t take to long.

Prestige Cadillac Customer Service Good Evening I would to personally thank our sales representative Mr. Henry Flakes for his Outstanding Customer Care and Service he provided to my husband and I during our visit to Prestige Cadillac. Mr. Flakes went above and beyond to ensure we were kept abreast of action, activities and fact finding during our decision-making and purchase of a 2024 CT5 Cadillac. He called to inform us of all changes and requirements to include the tire locks. My husband wanted to know if the CT5 Cadillac came with tire locks and Mr. Flakes stated the 2024 CT5 Cadillac did not have tire locks but locks could purchased for an additional fee. Mr. Flakes explained the tire locks would be a special order specifically for our CT5 Cadillac. Mr. Flakes placed our order immediately upon our request to purchase the tire locks. Mr. Flakes also provided extensive service to beyond duty hours responding to queries and questions from my husband David concerning the dashboard lighting. I Appreciate and Thank Mr. Flakes for all of his Assistance and Customer Support. Thank You Prestige Cadillac for hiring Wonderful Employee's that exudes excellent Customer Service. Sincerely, Mr. & Mrs. David Lee

Sage went above and beyond to get my new car/lease. He is not only incredibly friendly and personable but an honest and caring young man. I already have, and will definitely continue to, recommend him to any friends and family.

Todd was great with my husband and I selling our truck! He was kind fast and efficient I would definitely recommend! He made our visit quick and simple!

Mark, Natalie, and Justin were a pleasure to work with on a 2018 ATS with CPO. I know this sounds trite, but they really are the friendliest, efficient business people in the dealership business in the Detroit area..and that comes from my 30 years buying and leasing cars in one of the toughest markets in the country... Worth the extra drive for us...

I was completely delighted by the quality of service at this Dealer. My sales rep, Tim Dalgleish, was fantastic and the Sales Manager made the entire process easy and pleasant. I would highly recommend this Dealership to anyone searching for a new car.

At Prestige dealership the customer service in my opinion is awesome . At the service desk for your vehicle , I seem to get service from Dominique and Adam who is very upbeat and very informational. The entire staff has been professional and concerning. The salesman by the name of James Chubb is very good with the information that will get you in a vehicle and pulling out the parking lot with one.. Thank you so much Ladies & Gentleman and Please Keep Up The Good Work…!!!🙏🏽😇👍

Went smooth and timely. Just wondering why Corvettes do not qualify for the dealer maintenance packages.

Cadillac Novi it was a great choice to add Leo to your team. He is very patient, compassionate, great listener, professional and everything a car dealership need. A good salesman is not one to just sale a car, it’s also making sure the customer is happy. Everyone was super nice and helpful. I will definitely be sending referrals to Leo. Thank you Thank you sooooo much.

Goran was excellent,very helpful and everything was quick and what we were looking for?Great experience would buy a car from him again?very much enjoying the blazer

I was in the market for a new Cadillac and had a 2021 Jeep Gladiator to trade. KBB quoted a price which Suburban guaranteed - So I made a call and spoke to Todd in new car sales. Having never met him before, he located a vehicle in Pennsylvania, traded for it and had it at in Plymouth in a day. We met him for the first time when we took delivery of our new vehicle. Could not ask for better!! Any future Cadillac purchases will be done with Suburban and Todd!!!

What a pleasure they made buying a car, my experience was so splendid they I will come back and I plan on staying for life.

Great experience dealing with Jeff and Martin! I will definitely go back and buy from them

My experience was amazing! My entire transaction was done via text, phone and e-sign (I reside in Virginia) and John (John Murphy) is an exceptional person to deal with. I flew up, he met me at the airport and after a quick test drive, I was on my way home. I couldn't be happier with my experience!!

Very helpful and friendly. Todd guided me through the selling process and bought my usedGrand Prix for a fair price. Also arranged a ride home for me.

I would like to thank Andy my salesman and the finance manager for going out there way of assisting me with the purchase of 2018 XT5. They got me in a vehicle with no problem in a couple of hours with no money down with the car payment I had in mind and a low interest rate

The car was in the exact conditions as they indicated, it was ready for a test drive and they told me clearly what services they have made and what was pending. Great experience, no hassle, we bought the car and will be back when we look for another Subaru.

This review relates to Prestige Cadillac and my salesman, Mr. Henry Flakes, Jr. I made a previous Cadillac purchase from Mr. Flakes before and it was his past service which was one of the deciding factors why I choose Prestige for my second Cadillac purchase. His apparent concern for my needs and willingness to work with me as well as his enthusiasm for the product was a major factor for the purchase. If you need a Cadillac, see Henry at Prestige and tell him I sent you. Alan C. Young

My XT5 was due for return and I received a call From Henry Flakes Jr. I told him what I was looking for in a new vehicle and he found a XT6 with all the options I wanted, I went over the following day and we made the deal happen. Henry was very courteous and friendly and he introduced me to every new feature that my 2022 XT5 didn't have. Henry Then help me with all the set-up. I would Definitely Recommend Henry Flakes for a great SALESMAN along with the whole team