Used Cadillac cars for sale near Novi, MI

Hey everyone, meet Shawn Johnson at Crest Lincoln. This guy is definitely a sales wizard and has to be the heart of Crest. His uncanny ability to connect with you will leave you feeling like you matter and not just another sale under his belt. He definitely has a knack for sales that can only be described as ‘legendary.’ He really worked hard to get us what we wanted! I mean, this has to be the best salesperson I've ever had, and I have had several cars financed. He is cool, funny, caring, and just an overall really nice guy. If I could go back tomorrow and do it all over again, I would just to feel that great experience again! When I left that day with my new car, I felt like I was driving a million-dollar car. Shawn, if you read this, I just want to say thank you again, man. You're the best, and nothing less! If anybody says different, tell them to come see me, lol! Review readers, know this if nothing else: Shawn Johnson is the go-to guy over at Crest Lincoln. 36200 Van xxxx Ave, Sterling Heights, MI 48312. Charles/Looped

I’ve owned 8 vehicles in my lifetime and have driven about 30 different cars, and I can confidently say the 2018 Cadillac XT5 is literally the best-handling car I’ve ever driven. Cadillac has truly mastered the balance between performance, comfort, and luxury with this model. Driving Experience: The handling is exceptional—smooth, responsive, and surprisingly agile for a midsize SUV. Whether on city streets, highways, or winding roads, the XT5 stays composed and feels incredibly secure. The suspension does an excellent job of absorbing bumps while maintaining a sporty, controlled ride. Interior & Comfort: The interior design is second to none. The XT5's cabin is on par with any top luxury brand I’ve encountered. Premium materials like leather seating, soft-touch surfaces, and tasteful accents create a space that feels both stylish and sophisticated. The seats are extremely comfortable, even on longer drives, and there's plenty of room for passengers to stretch out. Features & Amenities: This car comes loaded with luxury-level amenities, yet it’s far more affordable than similar options that can cost 20-30% more. Features like the intuitive infotainment system, touchscreen controls, Bose premium sound system, and Apple CarPlay/Android Auto integration make it feel modern and connected. Add in conveniences like a hands-free liftgate, heated/ventilated seats, and an easy-to-use navigation system, and you’re getting serious value for your money. What I Loved: Top-notch handling and ride quality Gorgeous, luxury-grade interior design Spacious and comfortable seating for both driver and passengers Outstanding features and amenities for the price What Could Be Better: While the infotainment system is great, there’s a slight learning curve at first. Overall Thoughts: The 2018 Cadillac XT5 is a near-perfect blend of luxury, performance, and practicality. For anyone considering a luxury SUV but hoping to avoid overpaying, this car is an absolute gem. It competes confidently with more expensive brands and exceeds expectations on almost every level. I couldn’t be happier with my experience and highly recommend it to other shoppers.

It waS pain free. Salesman Wes Howland did a great job. I would recommend him.everything went smoothly. Wes was very friendly and knowledgeable.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Tom Shipton is absolutely fantastic to work with. If it weren’t for him, I would take my business elsewhere. We absolutely love our new car!

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Extremely professional, friendly and transparent. I highly recommend this dealership to anyone looking for a reputable dealership that will treat you well. Both sales and service are the absolute best!

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

Went for oil change for my 2019 ram 1500. As usual went flawlessly and quickly. The lounge is comfortable and covid compliant. The manager of this dealer always greats me when I walk in and takes care of me in a friendly professional and consistent manner. I would recommend this dealership for service without question. Andrew Kozak

We own 3 of these xt5’s and absolutely love the comfort, value, and dealer experience. The high end feel, functionality, and fuel economy is the complete package.

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

I stopped by this dealership to look for a vehicle for my kids and they had a good selection of pre-owned and certified vehicles the staff of the four salesmen were very very professional and friendly the manager Tasha was superb I recommend this dealership if you looking for a vehicle.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

This review relates to Prestige Cadillac and my salesman, Mr. Henry Flakes, Jr. I made a previous Cadillac purchase from Mr. Flakes before and it was his past service which was one of the deciding factors why I choose Prestige for my second Cadillac purchase. His apparent concern for my needs and willingness to work with me as well as his enthusiasm for the product was a major factor for the purchase. If you need a Cadillac, see Henry at Prestige and tell him I sent you. Alan C. Young

Went above and beyond to send me a real time video of the vehicle, very helpful since I’m 4 hours away. Truly appreciate your help!

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

I would like to thank Douglas Chitren for all his help he made the process effortless in buying my vehicle ☺️☺️ Thanks so much Doug E Fresh!!!

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

A first time customer I was blown away by the expertise and full detail of knowledge and feedback of all my concerns. I will shope again in the future

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Andy is an amazing salesperson. He loves what he does and it truly shows! He’s amazing and kills it, he got me the car I wanted and I love it!! He was so patient, very helpful, and kind throughout the whole process. We need more like Andy! Thank you for all that you did Andy!

I had an amazing experience purchasing my used 2020 Jeep Cherokee back in May 2025. The salesman, John Griffin was absolutely fantastic! From the moment I shared my requirements and budget, he worked to make it all happen. He secured a great financing rate and found the Jeep of my dreams. I couldn't be happier with my purchase and I absolutely love my Jeep! John, your professionalism and salesmanship truly stood out, making this car-buying experience one of the best I've ever had. Thank you once again, John, and the entire team at Suburban Cadillac of Plymouth, for making my car-buying dreams come true. I will definitely be recommending your services to friends and family.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

Worked with Ryan Ford on getting the new CT5 Picked up. ABOVE and BEYOND what was needed to be done. Showed the whole car; the features were explained and the upgrades and new additions to car. Made the paperwork simple and easy. In and out of there within 30 minutes with the car. Wouldn't go anywhere else for business again!

As always the service department is great! Very helpful and professional and fairly quick. I believe his name is Tony, great asset to the Fox family!

They were great! Joe was very knowledgeable of the car and helpful in my decision.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Chris Y was phenomenal, help me along every step of the way I would recommend him to anybody, thank you for the beautiful vehicle and all the time you spent to make sure everything went perfect

This is the best dealership I?ve ever worked with ! They do great work and stand behind their fantastic automobiles !

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

Mr. Phil Kaiser is very professional, insightful, helpful, gives great guidance, and always goes above and beyond for a great service experience at Porsche in Ann Arbor. Not only he has great engineering and mechanical insight into cars, I always find him to be very graceful and welcoming at the dealership. Thank you, Phil and Porsche of Ann Arbor for a great service experience.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.