Used Cadillac XT5 for sale near me

My salesman, Arif Asis was wonderful,patient, and understanding-even when I bought a car, returned it two days later for a complete refund, and ended up purchasing another car elsewhere. It was an emotional experience for me in that my 2000 Lexus (which I loved) died and I could not afford to buy the same brand. When I called Asis to tell him of my decision to return the car I had purchased from him, he was very understanding. When I actually returned the car for a full refund, the customer service personnel were excellent as well. If I could have found the exact car I wanted at Carmax, I would have bought it there. I bought my Lexus from Carmax in 2005.

Just a very good, reliable, solid, powerful, and nicely styled vehicle. A little small on cargo, and electronics are OK, but not up with current trims with other companies. Have some Update error on downloads, but that's about it...15,000miles, still like new.

What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

Great mileage plus luxury. Minus the start/stop for engine (kills life of starter). Comfortable seats with heating elements for cold winter start up. I love the service from the dealership the caddy app is pretty cool

Greg & Kirk helped me they were excellent. They got straight to the point found me a brand new car that worked for my situation and I was in and out in less than 90 minutes. Amazing car buying experience!!!

We have drove Cadillacs for years. This was our first SUV. We leased it in 2018. We loved it so much we decided to purchase in 2022 at the end of the lease

Don Kelly is a professional and I enjoy each and every visit. He takes very good care of my needs and my car. Thank you Don. Thank you very much

Getting my fuel pump's jet nozzle replaced just found out what my problem was with my fuel consumptions numbers.The back up camera does not always light up enough to see to back up until I put it in drive.

Gerald S and Ryan W gave outstanding customer service - they answered all my questions including my follow-up phone calls. They helped me understand what was going on and steps I could take to prevent in the future. A++ service

Great vehicle! Does everything well. Very nice looking ( especially when compared to like type vehicles!) interior is what you would expect of a Cadillac. Price is extremely good compared to most of imports of like type. Proud it is AMERICAN!

The salesman with management was upfront the entire process. All things the same by word to a papered contract. Also they give it to you in a disk for a computer to print for your records. This is a five star dealership all departments. I’ve always received the best service’s here. Traded my Jeep for a 300C

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

Shah explained all the new features of my new vehicle in detail and reall made the buying process effortless.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

They went above and beyond to ensure that I received the vehicle I was searching for. They even held the car for me after closing hours so I could return the following morning to complete paperwork. Thank you!

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.

My wife and I have dealt with Jim Coleman Cadillac since 2016, and again in 2019. The General Sales Manager, Mr. Roy Mossissey is outstanding. He handled our buying experiences with professionalism and care. Additionally, Stu in the finance office is a true professional.

I'm totally satisfied with my XT5 Cadillac. If you are looking for a great car check out the XT5. You won't be disappointed. Good luck.

The service department staffs are very professional and knowledgeable folks. Their professionalism make the stressful process of repairs stress free . I was really worried about my commute to and from home to drop my car for the service needed, but to my surprise they provided me with shuttle services. Dropped me at my home from the dealership and picked me up from my home after my car was ready for pick up. Thanks to Bill, service department manager who provided me rides to my home and back to the dealership.

I was looking for a used Black AWD and ended up going brand new bc of all the new safety features and added amenities. I also wanted the V6 3.6L 400 and not turbo so I ended up paying a little more but well worth it. You can't go wrong with the 14 speaker Bose / Nav upgrade either... it's awesome! Wireless charging pad is pretty cool too...no more annoying charging wires. Insurance is lower bc of all the safety features too btw... The drive is very nice - I keep it in AWD most of the time or (fun) Sport mode when I can get some open road... It also has 2WD or Off Road mode. I haven't driven in manual enough to rate that. The cirrus interior is beautiful especially at night with the ambient lighting throughout... the exterior lighted door handles and the Cadillac symbol ground light for the handsfree gate lift crack me up ...just a bit flashy for me. I'm having trouble parking the car straight coming from a higher larger SUV but I'm getting better...lol I got the car in April and I'm still learning all the features... learn something cool everyday! If you are considering it like I did for months and months just get it! you won't be disappointed.

Gail Gwynn -Harris is AWESOME Gail knows her job very well, I asked her all types of questions about the XT6 and she answered them with no problem and she is so courteous and kind and just a all around nice person to deal with. I did purchase the XT6 and will definitely come back to purchase another vehicle and tell all of my friends and family.

I have a 2017 XT5 that I purchased when I was in NC. I've had 2 previous SRs and have enjoyed every single one. The one thing that has bothered me most is after a while a rattling noise began in each one of them. I bought it new and had no problems until 2022, the air conditioner, the sunroof and 3 out of 4 bearings. I have lots of Mike's in it is probably the reason.... I've traveled from Florida to NC a few tines as well as Florida to Baton Rouge. I hope she's ready to go for another 89,000 miles. Love mine.

My experience dealing with Jim Coleman Cadillac in Bethesda was the best from the sales representative expertise to the finance manager and staff crew. I have been with my sales representative Will Lang (now Sales Manager) for 5 years when I leased from Lindsay Cadillac in Virginia. Once my lease was coming to an end, Will reached out to me and let me know he was now with Jim Coleman Cadillac in Bethesda, so last year in May I took my business to where he was working. As usual, he took very good care of me, which was helping me to pick out the vehicle I wanted and what features I wanted inside and out. Will is always available to help me no matter what the issue is. He goes above and beyond to make your experience (whether you are leasing or buying) efficient, effective and drama free. The entire Jim Coleman Team was fantastic. I would highly recommend this dealership and my salesperson/sales manager Will Lang to anyone looking to lease or purchase a Cadillac. The finance portion with Stew Mallon (Finance Manager) was also a breeze. He made you feel at ease while transacting your final step.

I wanted an all wheel drive with a V6 for reasonable power. My wife wanted an suv type vehicle that wasn’t too large. This XT5 has been perfect for us.

Traded an old classic for a newer model truck, the staff worked with me to get the vehicle through MD inspection and paid for additional work needed to make the truck right. Very professional staff, welling to work with you so you are happy. Thanks for an exceptional car buying experience.

Xt5 is a great vehicle comfort and style it has it all great ride extremely comfortable, great features and love the sunroof also love the hands free lift gate

The service was prompt and very good. Erik, the service attendant, kept me informed but in terms of what would take place and as it was completed. His service is certainly a 10.

We bought this vehicle because the front seats have a lot of room and comfort and also because the back seats fold down flat and the cargo area is larger than competitors. Bonus was the Bose sound system and the attractive styling of the vehicle inside and out. Cons would include: The electronic and GPS systems which are not as good as competitors. The rear window, which gets dirty very easily and has a small wiper. The tire need replacing and we have just over 30,000 miles on the vehicle. The back up lines on the rear view camera (which I love) often don’t appear, but do appear when I put the vehicle in drive. And for me personally, the car dealers I have had to deal with leave a lot to be desired.

I would like to say this was my first car experience and it could not have been any better. Sade was awesome to work with. She knew what she was doing, she knew what I was looking for and worked to get that vehicle for me. I would recommend her. She is very motivated and you can tell she loves her job.

Love the ride, features and appearance. The size was perfect for us. Clean, low milage and great looking. Color was perfect. What more could you want in a car.

I found myself looking for a new car after mine was deemed a total loss. I went to several dealerships looking for my next car and actually ended up here to look at a few used cars. After walking around and seeing price points etc I started to be drawn to a new Jetta. Bill and Mitch were excellent sales people as both were extremely knowledgeable and helpful. Also something I really appreciated about this place is they dont harass you with calls etc after leaving. I highly recommend this dealership to anyone looking for a car as it was one if the most pleasant car buying experiences I have had.

Bought car after lease expired. car is really reliable. No major problems. 1 drawback is not great gas mileage. 3.6 engine is very responsive. Overall good reliable car.

Donna Wozniak consistently provides outstanding customer service. Her experience as a service advisor is demonstrated by her knowledge of the cadillac brand, warranties and routine mehanical issues.

The vehicle meets all if my driving needs. It has great interior space and sleek exterior. It drives smoothly and has plenty of bells and whistles.

Michelle Perez provided outstanding customer service. She kept me updated on the status of my car service. Mechanic Specialists are thorough in completing services and provide detail maintenance recommendations with pictures. Michelle patiently assisted me with how to use ApplePay after realizing I left credit card in another pocketbook. I will keep coming back!

I got a great deal on a Ram truck with a free warranty. I got a low intrest rate and they got me below my budget on payment. HiLo even filled my gas tank up. Would highly recommend this dealer!

It is probably one of the best vehicles I’ve ever own if not the best in almost every category from comfort to performance to styling.Cadillac has made a very reliable and good looking vehicle

Received excellent customer service and assistance after taking vehicle there for service. My experience has always been favorable and professionalism is displayed at all times.