Used Cadillac for Sale in Grand Prairie, TX

My mother's X5 has been in the shop for some major repairs and she could not say enough about the great service she has received from this dealership. Her service rep. Sean Burreal was extremely pleasant and went out of his way to make sure she was happy. He explained everything in detail to make sure she understood her options. The thing she most appreciated is that he let her drive a more than comparable and reliable loan vehicle for a good two weeks while they worked on her car. These days it's not enough to just own a car from anywhere anymore, but the service that comes with it is truly the key to a successful ownership of any car. Anyone that takes care of my mother in this way deserves my attention. Plus, she absolutely demanded that I help her write this well-deserved review. For myself and my family, our future car purchases will definitely be from this specific dealer.

it is very good vehicle. some of the operations of the many settings are too complex and hard to understand. the settings are difficult but great once you get the hang of it.

Simply just the best full size SUV imo. Excellent power. Great styling and ride for a "truck". Love everything about it. Elegant, great power and handling.

Excellent customer service, great facility and the salesrep was able to go beyond his limit to find what we were looking for.

Great buy!! I was looking to buy the 2017 CTS-V locally, but the price per quality was just not there. I found one on CARS.com that had all the features plus more. The price was the same so the bang for the buck was better with Thompson. Thanks Vince Hamilton

I purchased my new Toyota C-HR 2018 at Toyota of Dallas at the lowest price that I can find in DFW metroplex during last Memorial Day 5/28. The selections of all models at this dealer are so huge and the staffs are so friendly and knowledgeable. Although this was a very busy Memorial Day, they managed to complete my purchase in the shortest time that they can and so much quickier than I can expect. From saleperson to sale manager to finance manager, they are all truly professionals ! I strongly recommend this dealer. When you are in need for a new car, you should visit to believe it !

HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?

Service provider Cori Collier was excellent, very attentive to me needs and very professional

There’s no SUV like Escalade out there with performance and Classy look my kids love it thank you Cadillac for awesome SUV. This is a best family SUV

I had my 30,000 mile check up on my car. And waited there while they did the work on my car. Got it clean and car feeling and sounding good.

Not a lot of leg room in second and third rows; needs hi-test gasoline; was told this as I was handed the keys; was shocked because my other Escalade did not require hi-test; the rear door does not open or close properly; thought I was buying a demo car; after purchase it was called a used car, which means you do not get full five-year warranties; pretty shoddy presentation

This is my 3rd from Sewell Cadillac, and this one was just like the last two times.. actually exciting and easy..will probably always buy from Sewell

This car has everything you might want in a great ride. Has all the bells and whistles and then some. Look forward to driving it every day

Wow! words can not describe how much pleasure I had to meet such great people such has Michael Leatherwood, Eric Garcia and Jason Volk men this 3 gentleman really when above and beyond. Mr. Leatherwood gave me some great advises, really nice person very serviceable, such a great spirit always with a great attitude this gentleman really makes Five Star Chevrolet SHINE you folks are Bless to have this Gentleman around. Eric Garcia wow such a great sales person the moment I shook his hand I knew I was with a good co-pilot. Very respective individual does not try to push the sale, very honest guy I want to mention that the close day he was off he had giving me his cell number and told me "I'm off tomorrow if you need me for anything please call me" so came Wednesday I decided to make the deal so call him and that was his off day but he told me to go inside and someone would help me but of course he was the one that had been helping me so I ask him ...can you come and close this for me.. and he came and took care of business for me. If your looking for Chevrolet I strongly recommend for you to come and ask for Eric Garcia trust me you will know what I'm talking about. Jason Volk.. wow this men... ?you know those strawberries they put with a Flan cake (dessert) to make it even more delicious? So this car was for my Wife, April is double celebration her birthday and our anniversary, 12 years of an awesome marriage. I did my homework shop around and went to my bank for a load well even-doe I was approve it was not for the amount I was looking for so I took that approval and a check cause I had decided to give this to my lovely wife so came Jason. He heard my conversation and told me ... give me a second let me make a couple of calls I'm gonna work on a better deal for you, we discuss the interest and payment per month and this Gentleman got me a super deal.. ZERO DOWN a better interest than what my bank approve me for WOW!! I was like ... really Jason :) unbelievable this Gentleman did it.. Guys really this 3 individuals really show me that I was not just another customer they really show me that I was friend. I am very happy to meet this 3 honest individuals. Five Star Chevrolet I encourage you to recognize this team they are awesome..

Our car or crossover fits all of my wife’s needs, stylish, comfortable, and very practical, but I did have to replace the battery two weeks after delivery, I was not expecting that to happen but hey $@“$ happens

Great staff, very helpful even though they didn't have the car I needed, they tried very hard to find what I wanted. Will continue to shop them first to see if they find my car preference

Very luxurious and the 6 cylinder motor has surprising power. The front wheel drive is really solid and it drove like a much bigger car - loved it enough to buy it!

This car has everything that a luxury crossover should have at a better price than the competition (between rebates and discounts). Excellent ride and acceleration. It it averaging better gas mileage than expected.

Great SUV for a single person who just likes size or a family. Second row bucket seats, rear entertainment package, tri-climate control, navigation, third road seating. Second and third row seating are also automatic and fold up and down with the push of a button. 2 remotes available. Brand new tires. 22" wheels.

My Chev Impala recently needed the ignition cylinder replaced. While there, diagnostics were run, and determined 3 other issues that truly needed to be repaired. Curtis Shell, Jr. carefully and understandably explained the issues, needed repairs, and costs. He was very helpful, always available by either dealer phone or his cell, and responded quickly. I was provided a brand new, full-size SUV to drive while my vehicle was in for repairs. Curtis walked me around the vehicle, explained functions, and just asked that I bring it back with a full tank of gas. When I arrived to pickup my car, Curtis walked me to the front desk. Sadly, I cannot remember the name of the very nice woman who checked me out; she was fairly new, and her name is not listed in the list below. Curtis asked for the invoice, went through it line by line (but quickly), and then passed the baton to his colleague. She quickly checked me out, and I was ready to go. At that time, Melva Walton, the other Front Desk person, asked if I would complete a review. This has been a great experience, and I'm happy to do so. I'm also pleased to know that I have a dealer within 2-3 miles of my work where I can go for future Chev needs. Thank you!! I rate Curtis, Melva, and the other Front Desk person all EXCELLENT! When my husband and I are ready to replace this vehicle, Huffines WILL be one place we definitely will look.

Life lets you accumulate "stuff" and you need something big enough to haul your stuff around. However you need more comfort and style than a typical pick-up truck. The answer a CPO SRX from Cadillac. Comfort, style and performance. Now I haul my stuff around in style.

The XT 5 is a great car, except for the stupid Stop Start Feature. Other model Cadillacs have the button to disable stop start, but GM in its infinite stupidity, did not put one in the XT5. I drive it in sport mode, so the Stop Start feature, won’t operate in Sport Mode.

(I'm so happy with my purchase and want to share my experience so I'm posting this review on more than just Yelp...) I can go on about the purchase experience... how surprised I was to find myself (for a change) in a car dealership feeling happy and human... but that can be personal to me so I'll stick with the Facts: When I called and asked for Tony Ortega I was told that he's with a customer and that within 20 minutes I'll either get a call back from him or from another MB professional. Sure enough within a few minutes Tony calls back, finds me the "exact" package I've been searching for and at a price that worked for me after my trade in.... I was still a bit worried because the other 3 dealerships in my area also gave me great prices over the phone but when I got there it somehow became $3,000 to $6,000 more! Not with Tony, when he showed me the total price on paper I was surprised! No gimmicks! No "oh, that car just sold but we have".... he actually honored his word and even agreed to give me a bit more for my trade in! (He said he'll agree to that because I was sitting across him with my 4 month old daughter and she was too cute to resist... :-) ) I also want to acknowledge the rest of the team and the welcoming reception people. Top service! A true luxury experience! Thank you!!

I love Cadillacs.. This is my second Escalade and they are great reliable vehicles. All the bells n whistles with safety and convenience features you could want!!

I bought a used vehicle from Crest. The conditions of sale was somewhat challenging due to the condition of the vehicle. As I understood it, the vehicle was a trade-in that had not gone through the regular service and sale readiness. Tire, rear light and other minor parts had to be replaced, but I had to agree to buy the vehicle before these services were performed. The vehicle couldn't be properly checked out because regular things like remote etc were not working. I agreed to buy the vehicle because I liked the vehicle and trusted Crest's reputation. Things got complicated when some of the important options were not working after the services were completed. The salesman (Jolly) was understanding, but the manager (Steve) didn't want to fix anything else on the vehicle. Luckily, the malfunctioning options only needed proper operation.and adjustments. 2 days after the vehicle was picked up, we noticed that the A/C was not functioning properly. The vehicle was taken back to Crest for diagnosis. A rental vehicle was provided while the vehicle was being serviced. The service department initially requested that I pay $400.00 of the cost of $1,600.00 to get it fixed. They later waived the $400.00 charge. Although I had some problems with the buying experience, the eventual result was positive. The 5* is to show appreciation for the commitment to customer satisfaction.

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.

We purchased our SRX in Florida and drove to Texas 4/6/2016. On our way the service engine light came on and at our arrival in Dallas called Crest for service. At 9am. 4/7, I took our car to Crest and received the best service experience, coordinated by Paul Zugelder. Not only was the engine problem corrected, but an oil filter leak was found and corrected. I have tried to give this positive customer feedback directly to Cadillac, but my survey will not complete. I would rate Crest a 10+ and Paul Zugelder a 20+for our experience.

Love the features and the smooth ride. Enjoy the versatile movement of seats and rear storage area. I gets lots of compliments on my beautiful navy car.

I purchases a 2009 Cadillac cts on 3/9/16, and had some issues needed fixed, and I can't that Crest Cadillac enough for there epecable service on my vehicle, they made everything correct.There Dealership stands behind what they say, I appreciate doing business with a Outstanding Class operation. I will recommend everyone I know to see these awesome people at this Dealership.

Yes, that's right--a gem. Though most (and rightfully so) see the prospect of visiting a car dealership as enticing as getting a tooth pulled, the folks at Crest Cadillac will make you rethink the typical stereotype. The facilities themselves are top-notch; slick, upscale, and loaded with amenities. The staff is knowledgeable. They make everything simple, and perhaps most importantly, they do not play "hide the ball". They are upfront about everything. I cannot recommend these folks enough!

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

Our experience at the Crest Cadillac dealership feels like red carpet treatment. The owner, management and staff are very professional and personable. Sales & leasing, service, finance, custom, accessories, delivery/demo, cashier, cafe, you name it - they not only treat us like VIPs, they treat us like family. It's always a pleasant experience. We are Crest Cadillac customers for life. Tony and Michelle Hawkins

Overall we really like the XT4. Outside it looks amazing and not like every other bland looking crossover. Inside is very well laid out, comfortable and high quality. The infotainment is perfect. The drivetrain is very good. Very responsive and fuel efficient when driven conservatively. My best HWY mileage over 25 miles is 40+. 30’s is easily obtainable and combined city/Hwy is in the upper 20’s.

The service and attention to detail is outstanding. The personal touch is excellent. For years I drove Ford cars, I now have 2 General Motors vehicles. You need an appealing product that has great quality. My Cadillac has comfort, elegance, performance and style. Jafri made the purchase easy and entertaining. His knowledge about the cars is first rate. He looks out for his customers and never allows them to feel uncomfortable. Jafri is Crest Cadillac to me.

love it drove great safety protection good all a round big suv thank you my family and i thought it was classy suv and all the options drove great