The customer service was exceptional. I had my headlights changed to non-factory because I was not able to see well at night with the low beam factory lights. I will have to wait until it's dark before I will no if I'm satisfied with my new lights but overall I'm very satisfied with today's service.
This was our first Infiniti QX60 buying experience and we had a wonderful experience with Sewell Fort worth. The salesperson Adam was very helpful and was always quick in responding to our queries. The process was so smooth and straightforward, mostly done over phone/text and no pressure to visit the dealership. We visited only once when we felt like. Adam answered all our questions regarding the feature details of various packages. They did their best to make sure that we get the brand new car at a great price.I would definitely refer them to someone who is looking to buy Infiniti. I hope they do the same if I need their help in services and post sale issues, if any.
Great service by Rudy Ibarra and his Director Walter Reed, they are very honest and transparent. Rudy find me the best match car within my price range. I have been buying and leasing car for last 30 years, one of the best service I got at this location. Will recommend to everyone. Thank you for a great experience.
I took in a Porsche that the Porsche dealer was doing a terrible job on a minor service request, and Joaquin at Aston Martin Service fixed my problem right away. The service department at this dealership is excellent.
As always everyone at Sewell was so considerate and professional. I was supplied with a loaner car so we could run some errands while it was being serviced and all was done in a timely manner. I would highly recommended Sewell to all of my friends.
I have purchased over 50 cars in my life, and NEVER did a dealer feedback review . . . Until now with Sewell Mini of Plano! Purchased a 2016 used Clubman last week and was totally impressed with the sales person (Hunter), his boss (Michael), inventory selection, facilities and price/value.
This was the second Mini purchased from this dealer: foolishly traded it (2015 4 door hardtop) and after a year wanted to buy another. Shopped 5 other dealers, and tried 8 Minis. Ended up at Sewell and made the purchase because of my good experience in the past (sales & Service) and they had the best deal! Price was very competitive (but you should not take their initial “list” price too seriously), car was certified (100,000 miles or 7 years), great repair facilities, nice people, and location (next to Costco . . . can shop while service is completed).
Only reason I gave 4 stars on facilities was because here very small and don’t have much room for parking. I want to do overall 4.5+, but that’s not an option. Only reason for half point is because I asked for two things and had to pay for one myself and the one they did pay for was late. Overall, genuinely good people and family oriented. I recommend Mia.
Best experience I???ve had in car shopping with Hector
by Skywalker69 from DealerRater.com
August 21, 2018
Our sales person was Hector and the experience of purchasing a car through Volkswagen Honda is one of the best experiences that I???ve ever had and I would most definitely buy another car there again Hector was great
My husband and I went into Jupiter Chevrolet to look for a vehicle, Santos helped us with a great customer service, the first thing he asked us what our needs were, and gave us different options to choose, He explains everything in detail and he was making sure we were happy with our election, we will definitely go with him whenever we re ready to buy another vehicle.
Friendly personnel and was able to get my car in and out promptly.
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