Used Cadillac for sale in Port Richey, FL

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Smart styling and excellent gas mileage. This car is very comfortable to drive and has an elegant appearance. Handles beautifully on the road with a smooth, quiet ride. Hard to beat Cadillac Certified Service

The service manager goes above and beyond to satisfy any issue that arises with your vehicle Thanks Michael!

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

Alfredo was courteous & efficient! My car went in for service on a Saturday morning & service was completed in time promised.

During COVID no-one is driving too far however this XT4 is just what I needed to get me around economically and have some fun doing it. I can pack all my golf gear and anything else I need.

Great service from all that I dealt with purchasing my new vehicle.

We have been driving our 2019 XT5 Luxury V6, 3.6 L, FWD, horizon red (exterior), Sahara beige (interior), family SUV for more a year and half, now, and are excited every single time we enter it. With our previous cars, the longer we had them the less delighted we were. It definitely is NOT the case with our XT5. The aesthetics are superb, as the cabin inside feels like a piece of art, while still being a real car. (We came to believe that critics of XT5 interior were not seeing the forest for the trees; focused on nitty-bitty details, like "rough edges" of door pockets, but completely missing or mischaracterizing it as a whole). The appearance of exterior is sharp, not your neighbor's yet another SUV, and elegant. The front and rear boomerang-shaped lights are in our opinion the best looking in the auto industry. Very appropriate for a true luxury vehicle, which it is. Although the cabin is very spacious and comfy, the car's outside dimensions are about perfect for parking in a standard garage or parking lot. Before we bought our XT5 we wanted to buy Explorer, but parking it, even with automatic car assist was a frustrating experience due to its oversized width. (Also, Explorer - the top of the line version - did not feel nearly as luxurious inside as XT5.) The V6 quietness and pick up are very satisfying. The auto stop-restart gets some time to get used to it, but after a while we actually like it. It's pretty cool. Driving it is a pleasure, too. Smooth ride like a velvet, easy to maneuver, all-by-wire steering and transmission will amaze you. It feels like a light-weighted car and not 2,500 lb gross weight truck. It does exactly what the driver wants it to do. So far no repairs, just oil change and washing. Fuel efficiency is good, although we don't drive it too fast. Now, some critical comments. Our biggest concern probably pertains to virtually all new vehicles available on the market. The "short travel" suspension that today's cars utilize may look sharp and fashionable, provide better fuel economy and feeling of the road, and offer a smooth ride on a good quality pavement, but becomes rough and bumpy on bumpy roads. We remember times when a full-size or mid-size cars were floating through roads' imperfections as the only parts that were moving up and down were the wheels. Unfortunately, that is no longer the case with today's new cars. When a highway has a bump, you cans see that the wheels AND the entire body of every new car are moving up and down on it. Our second concern is the car length. Making it a few inches longer (perhaps, an optional "L" version) would make the rear half of the cabin feel like an upscale saloon. We wonder why manufacturers of most cars abandoned the idea that it is the rear seats that should be the most spacious and comfortable. Not that we complain about XT5's rear seat, its is comfy and can be moved back and forth, and reclined a bit, but, again, we are a bit critical about the recent trend in auto industry in this respect. Our third concern is with the control/GPS screen. It misses a shade so when the sun is up it sometimes throws the light directly on it, which makes it more difficult to read some small details. We also found it difficult to buy one specific accessory: pillows that would allow passengers to sleep while riding in upward position. Perhaps, Cadillac could consider commissioning them; they would greatly enhance the pleasures (or reduce tiredness) of the long-distance driving. Other than that, we love it from the first sight. We probably will keep it indefinitely.

I recently took my 2011 ES350 in for repair. I appreciated that I was able to drop it off early (7:30 am) so I could get to work by 8am, and I really loved that they gave me a complimentary loaner car to drive so I didn't have to find a way into work and back. The cost of the repair was actually $120 less than what the Cadillac dealer wanted for it and I didn't have to wait for the part to be ordered. I was very pleased with the whole process.

This Cadillac was best value for the costs. Best drive, best performance. Great riding Suv, great appearance, a car that truly stands out. I am forever a Cadillac buyer.

This was such a pleasure! This is the fourth car we have bought and it was wonderful. We worked with Chris Santos and he was amazing!

Great SUV for the Money Drives like your on a cloud quiet soft ride Love all the features it has for the money you cant beat it

Ivan B. Greeted me and spent time showing me choices and options for previous owned automobiles that definitely fit my requirements. Friendly, knowledgeable and sincere. Thank you. Love my SUV.

Good head and leg room in front seat for tall people. Back seat is smaller, great for kids but not large adults. Great amenities and cockpit design

The service rep was excellent. Answered all my questions and kept me informed as to what was going on. The waiting area was clean and well maintained.

The XT5 is the perfect vehicle when it comes to both class & sportyness. Such a roomy interior, with amazing quiet & plush comfort. The AWD will get you where you need to go in both style & comfort!

I have great experience, thanks Verónica, she is the best, my husband and me, buy 2 cars whith her, i recomend to every body, buy cars in toyota tampa bay good price ,and good cars, but more important the sellers

Getting my fuel pump's jet nozzle replaced just found out what my problem was with my fuel consumptions numbers.The back up camera does not always light up enough to see to back up until I put it in drive.

Jacob Ramos is always amazing, best customer service ever and very intelligent. He treated me and my friends that I’ve referred with respect and makes you feel at home. We love Jacob!

I'm totally satisfied with my XT5 Cadillac. If you are looking for a great car check out the XT5. You won't be disappointed. Good luck.

I appreciate the service from the initial call through execution with the service guys. I will say that no one is ever at the check out window, I always have to wait patiently.

Our service professional Tim , right side entrance first door on left , he handled all our automotive concerns , explained the work needed to maintain both our cars

I cannot believe how remarkable the service was at this dealership I have dealt with multiple car dealerships in the bay area and I have to say this was the best service I think I’ve had in my entire life great people great service they are stuck with me. Doing radio having the largest magazine in the state of Florida and being a public figure here in the state of Florida I deal with multiple businesses and I would have to say this was the best business experience that I have encountered!! Very beautiful people .....

We just purchased the 2021 Escalade Sport and it's been a wonderful addition to our family. The looks from inside and out are amazing with the updated features throughout. My family is very happy about the new car with it's spacious interior and the drive is very smooth for being such a big luxury SUV. Cadillac did a wonderful update on their flagship SUV and we're very glad to have to tow our 4 kids around.

This car is the perfect size for a small SUV. it's stylish, comfortable and has plenty of room and power. I like the features it has and the Infotainment system except i am having issues playing music from a USB thumb drive. Cadillac is helping me with this issue now.

I’ve owned Japanese and German luxury cars. Bought the XT4 to try American luxury. You can find plenty of reviews saying good things and bad things about the XT4. At the end of the day, it is a great car (properly loaded). It is not the best bang for the buck. It is a good bang for the buck. My XT4 is fully loaded, and I’m happy with it.

I wanted an all wheel drive with a V6 for reasonable power. My wife wanted an suv type vehicle that wasn’t too large. This XT5 has been perfect for us.

Been going to lexus of tampa bay for service on my es350 for (9) years . For (9) years it has always been a relaxed enjoyable visit due to my one-of-a-kind service adviser Alex Hildago.

Happened upon the 2020 XT4 Sport by accident yesterday while looking to replace my 2015 Buick Regal AWD sedan. I already have a 2019 Acadia with the Denali package and love it for its sheer utility and long drive comfort. I wanted a second SUV but nimbler while not sacrificing creature comforts that I have become accustomed to in my later years. I was all set to purchase a GMC Terrain when the XT4 popped up. Gently used, only 19k miles and a Florida lease, Ute is in great shape with the premium white finish. 10 minute drive was all I needed to buy. Reviews were unanimously positive before I drove it and after purchase, additional reviews also confirm this beauty is technically cutting edge, styling unlike any other Cadillac SUV, and a stiff competition to small Audi and BMW's. Utilization of interior space is also quite an engineering feat. Couldn't be more pleased with my choice.

My boyfriend bought his car from Carmax and it was a great experience. So when I needed a new car I looked at Carmax as well. They had everything I wanted but I thought I would get a better deal at a dealership... Boy was I wrong. Went to three different dealerships almost went through with a deal but they couldn't get me a good interest rate. It was so painful and awful I had decided to give up and just sink money into my current car and try again next year. I had an appointment at carmax the following Sunday and Dwyane called me to verify the time. I told him what happened the previous day and said I would be keeping my car because I needed a good rate and didn't want to be making crazy payments. He said, I hear you and totally understand, I'm happy to help you whenever you're ready. Just so you know when you are ready I have a good rate for you so I know we can find you something to make you happy. I was surprised because the other dealership said we couldn't get close to what I needed. Well folks, I'm in a new car, my payments aren't crazy and I have peace of mind. We are Carmax people from now on. Thanks Dwayne in Clearwater!

Great car/suv fuel economy is great comfort and convenient is great Very quiet smooth great in snow and rain would definitely recommend this suv great value

I have had the best experience today with Aaron belbeck...he stayed with me untill the deal was done!!...i have never had that happen before from any car dealership...he made this transition so easy and headache free for us...thanks to his help and work we were able to get my husband the truck hes been craving to have...my future dealings to find a vehicle will be with him at carmax again!!!...thank you so much Aaron for all the work and dedication you did for us!!!...we will recomend u with anyone looking for a vehicle...

Xt5 is a great vehicle comfort and style it has it all great ride extremely comfortable, great features and love the sunroof also love the hands free lift gate

My experience was hassle free and easy. My salesperson Robert Feldt was awesome - I recommend seeing him if you need a car or want to sell a car! Clean facility with a kids playroom. Everyone was friendly and looked happy to work there

This vehicles has met all my expectations from appearance to performance inside and out. I would prefer or recommend the CT6 if family Vacations are in order