Disappointed about ‘being on commission’ for service rep. Makes me wonder about being told things need repair that don’t really need it. Certainly totaled enormous amount of $$$ for me. I assume the quality of repairs is good. It has been in the past.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
We have leased in excess of 15 cadillacs thru Ed Morse and have never been disappointed. Our sales rep Karen Barrese is very detail oriented and pleasant to work with. She is always is available and is anxious to make certain her customers are satisfied and feel good about their purchase. Carlos in the service dept is also great to work with and will always try to solve your problem.
Each time I visit the facility for repairs/service, I always receive excellent service. The staff is always helpful and ready to serve. You have one of the best staff to exhibit excellent service. Mike may sure my service time is always honored
Jaleel Khan is the best. Setvice is perfect!! The service department is excellent and the product, the tires are great. The staff is professional , the waiting area is beautiful, as is the cafe . All is a great experience. I would definitely return to this dealership because of the professional received received through Jaleel. When I???m ready for another Mercedes I will definitely return to this dealership and continue to work with Jaleel. He is a most valued employee. I have always been satisfied ,as well , with the service department.
I have now purchased two vehicles through this dealership (formally known as Kuhn Honda) and have had only good experiences. The people have been friendly and non aggressive. They are accommodating and seem to care about what you have to say. My salesman this time was a young man named Zach Walters who was kind and genuine. He did not push me in anyway and instead, ???fought??? for a better price to help me out. I did not get a chance to review him through the dealership due to an email mix up but I would give him 10/10 on every category. This Honda dealership has been great and I will continue to do business with them.
As always the service was supreme. The attention and devotion of all concered was inspiring.
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