Used 2020 Chevrolet Impala for sale near Massillon, OH

I had made the mistake of scheduling a service appointment at the Salisbury dealership but my appointment was at the Lexington dealership what a blessing it was they waited on me which they didn’t have to so glad they did they saw something the needed attention and took care of it I could go on and on but I want just saying they treated me better than I expected I will drive further to go there even if the other ones are closer

I bought my 2020 Premier in December, 2019. I have owned Impalas since 2000 and buy a new one every 3 years. They are reliable and comfortable and I love big cars. This one does not disappoint. I also have a 2018 Premier with 40K miles and it has no issues. Had to replace all 4 tires at 20K miles which I thought was premature. Other than that the car/s have performed perfectly. Too bad Chevy cut the brand. Now everyone is buying SUVs but I don't like them and would never buy one. Ditto for electric cars - they are not yet ready for prime time.

I recently went for a service appointment. Rich was patient, listened to my concerns and was crazy knowledgeable about the car. The service was finished in the time frame I was given. Great service and technician.

Imports suck!! This exceptionally engineered full size car is amazing. Show and LOTS of go in comfort/class. BUY AMERICAN! Stop sending money offshore and making foreign companies more rich while screwing our own economies.

Drove a long distance to get there because of an advertised price. Then they added $1,000 in fees.

The (final?) 2020 Chevrolet Impala is overall, a thumbs-up! No vehicle is "perfect", but this solid, AMERICAN sedan is of high-quality...I refuse to go foreign! The standard headlights are sub-par, not good. And a CD player should have been included across the board... However, every other tangible about this CAR (not fake SUV!) is first-rate, sporty handling and fine comfort. BIG "marketing" mistake on the part of GM! Surrender to foreign interests, NOT good! But the car is a fantastic overall value! A "sleeper" that WILL be more appreciated in the future... Mine (2020 LT) in the brite Alpine white is a classy, slick, and very-cool ride!

I sold my Kia Soul to Carmax a few months ago. The offer was at the price I was asking on other sites. My Soul had only 33k miles on it but pressures from my mom made me sell it. The offer came via text message and it was a super quick sale. The check was deposited without issues. It was all very smooth.

Really nice car I love the interior and how it drives it drives really smooth like if your gliding runs great doesn’t waste that much gas the back is really spacious one thing I really like about it engine is great and quiet sometimes doesn’t even seem like its on

Mr. Charley Vallo was the best and the others who helped with the purchase of my car. Mr. Seth work with Credit Union. The service was great will recommend Mendoza Ford. Just a brief story My sister who is disabled bought her car from the owner of Mendoza and she apricated all the help he give her. This was a few years ago when it was in Kaplan La.

Great car, everything you need in a large sedan. Just finished trip from Maryland to North Carolina (500) miles. Amazing 30.4 MPG (Actual) at road speeds of 65/75 mph. My Impala has the v/6 305 horsepower engine. This is my 2nd Impala since 2015, sorry that GM dropped the Impala model, BIG MISTAKE on their part.

Beth was great! Would definitely work with her again. Took the time to search other lots for the vehicle I was looking for.

My sales person was awesome from start to finish. He made me feel heard and valued.

I have to say I had a great experience at Ed Rogers valley Ford. Christy nettles listen to me and found the perfect truck for me that didn't break the bank. I have bought more vehicles cars and trucks than the average person can imagine, but I will be back to see Christy at Ed Rogers Ford without a doubt.

Very professional! Sales team are very friendly. Unfortunately, the vehicle sold the day before I was scheduled a visit to look at it.

I recently had an exceptional car shopping experience at Auto Boutique. From the moment I walked through the door, the staff was incredibly responsive, addressing all my queries with patience and professionalism. They were genuinely helpful, guiding me through the process without any pressure, ensuring I felt informed about my choices. The politeness of everyone at Auto Boutique was particularly noteworthy; they made me feel valued and respected throughout my visit. I have not yet found a car that perfectly matched my needs but left with a positive impression of what customer service should be. Highly recommended for anyone looking for a smooth and pleasant car buying journey.

Great experience. I called to check on a 2021 Ram Limited that they had listed. I was driving 8 hours to see it, they confirmed it was in stock and we made an appointment for the next morning. They had it ready when I arrived. It was as described. I knew what my Jeep Wrangler was worth so it didn’t take long to agree on a deal. Cobra Rhodes was the sales person and I also worked with the general manager Josh Osborne. Both were great to work with. I was only there 90 minutes and left with my new to me truck. I had been looking over the eastern half of the country and this was the best deal that I found. The only hiccup was that it took longer than expected to receive the title. They used a third party title company that didn’t completely the paperwork for several weeks. After I contacted Southwest about it, they did everything they could to resolver it quickly.

Transmission died in Omaha. We live in Kansas City area. Started calling dealers (due to extended warranty). Everyone said, "See you in August". Rae told us to come on in, they'd get us in that day. She also gave us the name of a tow truck driver that was great (Triple T Towing) They checked and also found that repairs could be weeks away. Jill spent the next two hours trying to talk to any and everyone to try to either get them to fix it or allow the extended warranty to cover them fixing. She had tons of other work to do and could have told us it wasn't her problem but she made it so. In the end, Jill found a dealer that should be able to fix it before the end of the month. Hubby had to drive up to rescue us. He wouldn't get there until after we left. Jill emptied her car. She loaded up all of our stuff and took us to Mama's Pizza. She didn't just drop us off at the door.. She checked with them that we could stay awhile and helped us drag everything in. Both of those ladies did their job above and beyond. The mechanics we talked to while we were there were focused on doing their best job.

I went here with my grandmother to buy a small car and had a really easy and great time with the staff Doug in particular. I would definitely recommend.

Alex was very professional ans I got to leave with my car very helpful go to him he will help you

Jorge, my sales contact, was very responsive to my questions about a used truck. He was very upfront and honest about truck’s condition. I will therefore keep O’Brien Ford in mind for future needs. Thanks again Jorge.

Good service & they explained what they checked and that everything was good on the vehicle

The staff at Baumann in Port Clinton are friendly and efficient. The waiting area is clean & comfortable.

Bought a 2011 Mercedes SLK 350 from Scot Pate. He made me feel very comfortable during the long distance process. Everything he promised he delivered. I highly recommend Scot and Texas One. Sincerely, Dan Brock