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2020 Chevrolet Impala

2020 Chevrolet Impala

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$16,364 — $37,294 NEW and USED
30
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Sedan
5 Seats
22 MPG
(Combined)
 Key specs of the base trim
 — 
Compare 2 trims

Overview

Is this the car for you?
 (4.7) 12 reviews

The 2020 Chevrolet Impala currently has no overview.

2020 Chevrolet Impala exterior side view

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Consumer Reviews

What drivers are saying

4.7
12 reviews — Read All reviews
Exterior Styling
(4.9)
Performance
(4.9)
Interior Design
(4.7)
Comfort
(4.9)
Reliability
(4.8)
Value For The Money
(4.7)

Read reviews that mention:

(5.0)

Tired of SUV type vehicles.

by ROBERT from DESPLAINES on December 28, 2020

I decided I would like to have a full size car again having driven truck based SUV's since 1973. I have enjoyed them even though operating expense is at the high end of the scale. This Impala hits the... Read full review

(5.0)

I just love my 2020 impala premier (black).

by "Big Jake" from Pittsburgh, Pennsylvania on August 31, 2020

This car turns a lot of heads with several compliments. It has great power and handling. My last vehicle was a Silverado. I am very happy to get back with a car. I only hit 1,000 miles today but there... Read full review

Safety

Recalls and crash tests

Recalls

The 2020 Chevrolet Impala currently has 0 recalls

Crash and Rollover Test Ratings

Based on 2020 Chevrolet Impala LT

IIHS rates vehicles good, acceptable, marginal, or poor.

Child Seat Anchors (Latch)

Ease of Use
acceptable

Crash Avoidance and Mitigation

Front Crash Prevention
superior

Head Restraints and Seats

Dynamic Rating
good
Overall Rear
good
Seat Head/Restraint Geometry
good

Headlights

Overall Rating
poor

Moderate overlap front

Chest
good
Head/Neck
good
Left Leg/Foot
good
Overall Front
good
Restraints
good
Right Leg/Foot
acceptable
Structure/safety cage
good

Other

Roof Strength
good

Side

Driver Head Protection
good
Driver Head and Neck
good
Driver Pelvis/Leg
good
Driver Torso
acceptable
Overall Side
good
Rear Passenger Head Protection
good
Rear Passenger Head and Neck
good
Rear Passenger Pelvis/Leg
good
Rear Passenger Torso
good
Structure/safety cage
good

Small Overlap Front - Driver Side

Chest
good
Head/Neck
good
Hip/Thigh
good
Lower Leg/Foot
good
Overall Evaluation
acceptable
Restraints and Dummy Kinematics
acceptable
Structure and Safety Cage
acceptable
Insurance Institute for Highway Safety (IIHS) is a nonprofit research and communications organization funded by auto insurers.

Warranty

New car and certified pre-owned programs by Chevrolet

New Car Program Benefits

  • Bumper-to-Bumper

    36 months / 36,000 miles

Certified Pre-Owned Program Benefits

  • Maximum Age/Mileage

    5 model years or newer/up to 75,000 miles

  • Basic Warranty Terms

    12 months/12,000 miles bumper-to-bumper original warranty, then may continue to 6 years/100,000 miles limited (depending on variables)

  • Powertrain

    6 years/100,000 miles

  • Dealer Certification Required

    172-point inspection

  • Roadside Assistance

    Yes

  • View All CPO Program Details

Have questions about warranties or CPO programs?

See warranty FAQs or visit the manufacturer's website

Latest 2020 Impala Stories

See all 2020 Chevrolet Impala articles

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Cars.com Car Seat Check

Certified child passenger safety technicians conduct hands-on tests of a car’s Latch system and check the vehicle’s ability to accommodate different types of car seats. The Impala received the following grades on a scale of A-F.*
* This score may not apply to all trims, especially for vehicles with multiple body styles that affect the space and design of the seating.

Warranty FAQs

What is a Bumper-to-Bumper warranty?

Often called a basic warranty or new-vehicle warranty, a bumper-to-bumper policy covers components like air conditioning, audio systems, vehicle sensors, fuel systems and major electrical components. Most policies exclude regular maintenance like fluid top offs and oil changes, but a few brands have separate free-maintenance provisions, and those that do offer them is slowly rising. Bumper-to-bumper warranties typically expire faster than powertrain warranties.

What is a Powertrain warranty?

Don't be misled a 10-year or 100,000-mile powertrain warranty doesn't promise a decade of free repairs for your car. It typically covers just the engine and transmission, along with any other moving parts that lead to the wheels, like the driveshaft and constant velocity joints. Some automakers also bundle seat belts and airbags into their powertrain warranties. With a few exceptions, powertrain warranties don't cover regular maintenance like engine tuneups and tire rotations.

What is included in Roadside Assistance?

Some automakers include roadside assistance with their bumper-to-bumper or powertrain warranties, while others have separate policies. These programs cover anything from flat-tire changes and locksmith services to jump-starts and towing. Few reimburse incidental costs like motel rooms (if you have to wait for repairs).

What other services could be included in a warranty?

Some automakers include free scheduled maintenance for items such as oil changes, air filters and tire rotations. Some include consumables including brake pads and windshield wipers; others do not. They are typically for the first couple of years of ownership of a new car.

What does CPO mean?

A certified pre-owned or CPO car has been inspected to meet minimum quality standards and typically includes some type of warranty. While dealers and third parties certify cars, the gold standard is an automaker-certified vehicle that provides a factory-backed warranty, often extending the original coverage. Vehicles must be in excellent condition and have low miles and wear to be certified, which is why off-lease vehicles feed many CPO programs.

See also the latest CPO incentives by automaker

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*MSRP and Invoice prices displayed are for educational purposes only, do not reflect the actual selling price of a particular vehicle, and do not include applicable gas taxes or destination charges.