Used 2020 Chevrolet Silverado 1500 trucks for sale near New Castle, NY

The service department is always excellent. Even though I did not purchase my new vehicle at this location in 2022 (not by choice, but because inventory of new vehicles of my preferred model was very scarce at the time) they still offer all the benefits of the warranty and extended service plans I signed up for during my purchase elsewhere - making for great Toyota brand loyalty. I work closer to this dealership than the one I purchased from, so it was a pleasant surprise to enjoy working with this dealership right from my first visit. I especially appreciate the shuttle service they offer to take me home and back when there is going to be a long service procedure. Also, I have a choice to schedule online or by phone, and I like having both options. Finally, the explanatory videos taken by the technicians when they have finished the job are great to have both at the time, and later at home when I want to review and fully understand what they said once more.

I have a 2020 1500 RST with the 5.3 engine and 8 speed transmission. My truck now has 67,000 miles. The acceleration is outstanding and smooth from gears 3-8. Probably could use more torque for gears 1-2, but not weak by any means. I have had no mechanical problems outside of the clunking rear suspension which was fixed by retorqueing the rear leaf spring suspension bolts. Other than that minor issue, it has been very reliable. I have heard these transmissions have had issues, but nothing that has caused issues for me. It has the 60-70 MPH shutter that is common to these transmissions, but I have learned how to drive to avoid the shutter, as I did with my 2011 1500. Overall pretty satisfied at this point. Comfort and amenities could be better for the front seats for the price, but I bought it knowing that. FYI my front brakes at this point are still 50%, and I have invested very little outside of a few fluid exchanges and routine maintenance. Excellent fuel mileage: 20 mpg with 50% highway vs city driving.

I had an excellent experience with having my car repaired at Ingersoll Chevy. My car was diagnosed and repaired as promised. The whole service department was friendly and knowledgeable.

Purchased new a 2020 Chevrolet custom Trail Boss in Satin Steel metallic, it has been great. I just turned 80,000 miles with no issues, it’s been a pleasure to drive, just replaced brakes and tires for the first time at 75,000 miles . I have also purchased new a 86 F-250 and a 01 GMC 1500 which also were great trucks and sold with 190,000 miles on them. Maintenance is key Chevrolet did a great job on the exterior of this truck, love the look and color. Nothing bad to say only a positive experience.

I had an issue with a Tire & my car pulling to the right. Jason and the service Tech Marc, we’re terrific. Most of all I want to Thank the GM, Lee, for making things right. In my opinion, they are the number one and would recommend them highly.

Best truck I've ever owned. Great power...good fule economy on highways. comfortable and roomy great bose sound system No over dramatic fanciness but practicality. I like the design and added features such as a sliding rear window power outlets inside and in the bed. 20k miles on her so...maybe too soon to tell?

Extremely nice staff, very professional team players from service desk to the shop. A very clean and safely run facility. Waiting area was comfortable. Service was done in a reasonable time. Service prices appear to be fair. Will definitely continue with my service here, also would consider a purchase from them in the future.

Awesome Truck except for transmission troubles. Very good gas mileage and comfort and ride are the best. A very dependable truck with lots of great features. Back up camera is great.

I just purchased my first ever brand new car from here. I traded in my well loved used car. Mike was super helpful and kept me at ease through out the whole experience. Answered every question I had. Ellie was great at helping me get a good loan and rate. Highly recommend this dealership. ~Amy

Have had this since new in 2020. No major issues. Transmission is rough when cold, but not an issue. Three years in and no major work. One brake adjustment and oil changes. Other than that it’s been a great truck.

Excellent service, and very friendly. I don?t go anywhere else for my repair needs.

Always great customer service. Excellent waiting area with fresh coffee and a good choice of goodies while you wait! I love the new computer system showing your car while you wait

From Rob in sale's to all in service. I could not ask for anything better

Great experience with Joe Ibrahim! Easiest 5 stars I've given. I went in on the defensive and ready to face the "used car dealer" and I was immediately put as ease by Joe's demeanor and wanting to make you a happy customer. I came with family to look at a couple cars but not ready to make a decision...that was good with Joe. I came back to test drive and he insisted and extended test drive to include highway, again to make sure I was happy. I had a trade and already had offers and Joe and Zack stepped up and did me justice. The staff was excellent through all the paperwork; smiling, offering me coffee, tea, water...their kindness almost made me suspicious ha ha. I walked away yesterday with a car, a warranty (well priced) and repairs/prep that allows me to walk away confident in my purchase for my daughter. Two thumbs up for Joe and staff!

STAFF IS CURTEOUS AND PROFESSIONAL, PERFORMED WORK WAS EXPEDITIOUSLY DONE CUSTOMER WAITING AREA ON PREMISES WAS BRIGHT, COMFORTABLE AND CLEAN

I had a great experience at Fast Track Motors. The staff was friendly, professional, and made the process smooth. They answered all my questions, showed me different options within my budget, and never made me feel pressured. The car I purchased was exactly as described online, clean, and ready to go. I would definitely recommend them to anyone looking for a reliable used car.

I had a great experience. Armando is an excellent salesman and he was very knowledgeable and helpful in assisting to get a vehicle. He also has a terrific personality and is easy to work with.

This was a very good experience. North Bay has a straightforward and honest approach to their dealings with clear pricing and costs, good communication, and a friendly/helpful staff.