I had been searching for a new truck for a while when I found exactly what I was looking for. I submitted the form to contact the dealer through Cars.com and was surprised to get a phone call from an actual person instead of some generic email. Since I live more than 100 miles from the dealership most of the sale was done by phone. I first spoke with Nikki Davis who told me a bit about the area and the dealership itself before putting me in touch with Lamar Elrod,my salesman. Both Nikki and Lamar talked to me like I was a friend. Lamar answered all my questions about the truck I found so that I was confident it was exactly the truck for me. He helped get everything done over the phone so all I had to do was drive over there. Because it was a working weekend for me they had to hold the truck until Monday evening. We arrived late Monday and they had the truck cleaned up and full of gas. They checked out my trade while I looked over the truck and drove it up the road. There were no issues at all for either side so we did the paper work. Even though it was getting late nobody there seemed to be in any rush and everyone was in a great mood. The guy handling all the paper work was great too, I only wish I could remember his name as well. These guys even had my trade in paid off before the end of the week. This has been the best buying experience I've had.
by sjilly93 from Mansfield, TX
November 29, 2018
Drives like a luxury vehicle, not a truck. Very comfortable ride & super dependable. The features are great and it is a beautiful SUV. Would definitely recommend!
I purchased a F250 from the dealership last November . I was driving back from south Georgia last weekend 8/19/17 ( note only 3700 miles on the the truck ). My sun roof exploded and started falling into the truck . Nothing hit it is just sounded like a gun going off in the truck. I took the truck to the dealership on Monday . Dylan called me daily updating me on the status of the truck. I was told after a couple days that FORD was not going to cover it . Dylan got with Jacky Jones before calling me and the dealership covered the complete repair. Five star dealership in my book . I will be trading with them again in the near future. Thank you Dylan and Jacky .
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Two weeks ago we purchased a 2012 F350 Dually with approximately 35K miles. The truck was in fantastic condition. The dealer had it cleaned and waiting on us to test drive. The test drive, the initial sales contact and financing were as easy as the three previous vehicles I purchased from this dealer. Two days after the purchase, we picked up a nail in one of the rear tires. When the tire was being repaired, the technician pointed out that the tires were "cracking with age" and 9 years old. Needless to say we were surprised at the age of the tires. The tires had been cleaned and polished for our test drive and appeared to still have alot of tread life left. I called the salesman and asked was he aware he had sold us the truck with out of date tires. His answer was "do you think they are made the day the truck is made? They can stay in the warehouse 4 or 5 years at the factory before being put on a vehicle." My question was then why in the Ford manual does it say to replace tires every 6 years no matter the tread. He informed me he nor the dealership would do anything about the tires. I emailed the dealership's general manager, Berrong Kimsey, and expressed my concerns. As of today, I have yet to even receive an acknowledgement of that email.
How does a 5 year old truck with 35K miles have 9 year old tires? We are now having to replace all 6 tires for a cost of $1300-$1500!! The dealership said the truck went through a 27 point inspection before we could leave with it. Tire date must not be on that list. Not only does the Ford manual indicate a 6 year limit, the B F Goodrich website and the National Highway Transportation Safety Administration agree with the 6 year replacement.
For years I have encouraged friends and family to shop at Jacky Jones. But, that has changed.
Best truck i have owned so far
by firstname.lastname@example.org from REVLOC,PA
January 7, 2019
I have owned over 20 trucks in my life so far and this truck is so far the most rugged and yet most comfortable one i have had,,it fits in my garage even with the zr2 off road package
So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
Its an awesome reliable car.
by Tinkerbell13 from Bellflower, CA
July 14, 2018
My daughter bought it brand new and I bought it in January this year. It has 81,000 miles and the brakes are still the original and are in great shape. The mechanic says it’s a good suv. I drove it back from CA to TN with no issues. It gets 300. Miles per tank sometimes more. It has the flex fuel. I love my car.
They meet and surpassed all expectations. I would highly recommend this group of guys, Aaron and Chris, to any one in search of a vehicle.
by Punkybeau from Tulsa, Oklahoma
November 9, 2018
I still love my Tahoe after all these years! She runs great with over 100,000 miles! She’s a champ! You get every bit of luxury without paying the price of a so called luxury vehicle. I’m buying another Tahoe for sure!
Was looking to replace my Toyota and get into a full size truck, looked within 300 miles. Was very impressed with how quick and polite Josh was with returning my emails. He fought hard to get a deal done and we did. It was a great purchasing experience!
Best Car Ever!!!!
by jonnie from atlanta,ga
January 11, 2019
This wasn't my first choice but I am glad it choose me(haha)..It runs smoothly,has lots of room,has all the latest gadgets and very stylish.I compare the body style to the bmw or merecedes .
Charles Maxwell was very helpfull in finding me the suv that i would need to help with my family so the we had the space we needed and the comfortably for us. He is a very wonderful man and we will be looking for him again when we need a new or to trade in.
Great little car
by Kalli from Hayti
December 29, 2018
I have a 2017 Chevy Sonic Premium with Turbo.
This car has pep. I would suggest getting a turbo no matter your needs as it will help you negotiate traffic. This car has comfortable seating as my Acadia which I downgraded from. It has heated seats and steering wheel, the steering wheel doesn't seem to get very warm but I hardly use it. I hate keyless start but that's kind of standard anymore. I've left my car running a few times when I get out of it on accident. I was looking at an Impala Premier but couldn't find a price I could afford and have trouble driving "big" vehicles hence my downgrading from an Acadia
I haven't had the Sonic in the shop yet. I bought it used with 46,000 miles and have put about 10,000 on it. It's a comfy car and my husband who is 5"11 even agrees that is comfortable. It is a tight car no doubt. It is slightly loud but I'm used to it with other vehicles.
It's a very fun car to drive. It has a huge trunk and fold down the seats for more room.
The ride is a little bumpy due to the low profile tires, I would like to get some different thicker tires for a more cushioned ride but other than that I wouldn't change much.
Dennis the salesman was great. The whole staff was excellent. Very easy to work with. Liked so well bought a second vehicle from them. Two within 3 months.
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
I arrived without an appointment and a tight time line. The service department exceeded my expectations and earned my future business! Brian Hernandez was my service advisor and was responsive and a true professional from arrival to departure!
Most reliable car I have owned
by Ismael A. from Bolingbrook, Illinois
January 14, 2019
This is one of the best cars I have ever owned as it is a money saving car that has great space for my kids and to top it off it looks great!
No pressure sales and folks that listen to you. My third purchase from Milton Martin Toyota and once again these are the best folks you could ever want to buy a car from.
by 25thEdition from Freeport, IL
November 24, 2018
The 2016 Chevy Impala LTZ looks and rides as if it is fresh out the box. I purchased this car as a certified, preowned vehicle, with only 1 previous owner. It is fully loaded. It is FWD, but has power, so you won’t get left behind. However, it looks like a luxury vehicle and has the ability to drive like one as well. I love this car! With the lane departure warning system and other safety features, I will feel safe passing this car to on to my son once he graduates high school!
I came in to buy a used car for my daughter. I had a great experience! I was a simple process and i will definitely recommend to others.
Very Reliable car
by Tonisha Chevy fan from Indianapolis, In
January 9, 2019
This car has to be the best purchase I have made thus far it’s nice and spacious plenty of leg room my daughters dad is about 6’3 and he can sit comfortably in it compared to my Kia Optima I just had lol the whole make of the car is just awesome I love all of the safety features definitely a plus for me.
During a recent visit to Milton Martin to have brakes installed on my 4Runner, a problem came up. The Service Advisor, Yamyly Chavez, went above and beyond to make things right. Problems will always happen, but it???s how people deal with them that matter, and the team at Milton Martin Toyota is top notch. Everyone I dealt with was friendly, courteous, and respectful. I would highly recommend Milton Martin Toyota to anyone!
Love my new truck.
by Chris from Fort Ripley MN
January 7, 2019
I had a dodge nitro for 10 years and wanted something compact like it without buying an suv. Fell in love with the Colorado’s and bought one. I have only had it a couple of days and it’s great!!!
Thank you to Mr. Griffin Huntsinger for making my sons first time buying experience a great one. He's still smiling ear to ear. Great customer service, knowledgeable, and friendly. We were in and out in a little over a hour. Great dealership, wonderful salesman. Excellent customer service.Highly recommended! You Rock!
It’s so pretty
by Notasportsfan from NJ
December 25, 2018
I love this car. My only issue is I’m short and it has a long wide front end so manuvering tight spaces lacks some grace.
Very professional did not waste my time like most dealerships. Keeping you there all day. Being self employed my time is very valuable to me!
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
Buying a used car from Atlanta Motor Company, Inc. was an excellent experience. The car is everything I thought it would be, and Scott Brody’s straightforward approach, thoroughness in the buying process, and follow up after the sale was exceptional. I don’t write a lot of reviews, but these guys really are a cut above. Thanks for making my car buying experience such a positive one!
Very reliable, comfortable, great for family
by Jon from Fort Collins co
December 22, 2018
This vehicle is great for family trips, very comfortable drive, all the bells and whistles are amazing. My wife loves it! It gets great gas mileage too when you use 91 octane fuel.
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