friendly, knowledgeable, answered questions, flexible on delivery
So far very good
by Pederson from Canby, MN
December 23, 2018
This car is much bigger than what I’ve owned previously. It’s great for starting a family and for driving in the winter. It has a lot of great features like the heated steering wheel and automatic fold seats.
I had been searching for a new truck for a while when I found exactly what I was looking for. I submitted the form to contact the dealer through Cars.com and was surprised to get a phone call from an actual person instead of some generic email. Since I live more than 100 miles from the dealership most of the sale was done by phone. I first spoke with Nikki Davis who told me a bit about the area and the dealership itself before putting me in touch with Lamar Elrod,my salesman. Both Nikki and Lamar talked to me like I was a friend. Lamar answered all my questions about the truck I found so that I was confident it was exactly the truck for me. He helped get everything done over the phone so all I had to do was drive over there. Because it was a working weekend for me they had to hold the truck until Monday evening. We arrived late Monday and they had the truck cleaned up and full of gas. They checked out my trade while I looked over the truck and drove it up the road. There were no issues at all for either side so we did the paper work. Even though it was getting late nobody there seemed to be in any rush and everyone was in a great mood. The guy handling all the paper work was great too, I only wish I could remember his name as well. These guys even had my trade in paid off before the end of the week. This has been the best buying experience I've had.
by sjilly93 from Mansfield, TX
November 29, 2018
Drives like a luxury vehicle, not a truck. Very comfortable ride & super dependable. The features are great and it is a beautiful SUV. Would definitely recommend!
Great service department. Mackenzie is an excellent service writer with wonderful customer service skills. I was happy to find this Dealership when I moved to the area.
by AngelaM from Virginia Beach, VA
December 29, 2018
We own a Pilot too and there is not comparison on trunk space, rear visibility, and comfort. The Tahoe is big on the outside and small and uncomfortable in the inside. The third row seats are horrible low, not space for legs, and hard. There is not way to fit 3 suitcases in the back and maybe not even a big suitcase. We barely fit only 2 carry on suitcases on our family trip. You pretty much feel claustrophobic in the third row. I can’t say enough about how poorly designed the 2019 Tahoe 7 seater is. The old 2011 pilot we have is 150 times better, spacious, comfortable, and all the good things a SUV should be. Truly disappointed!
So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
by Punkybeau from Tulsa, Oklahoma
November 9, 2018
I still love my Tahoe after all these years! She runs great with over 100,000 miles! She’s a champ! You get every bit of luxury without paying the price of a so called luxury vehicle. I’m buying another Tahoe for sure!
I arrived without an appointment and a tight time line. The service department exceeded my expectations and earned my future business! Brian Hernandez was my service advisor and was responsive and a true professional from arrival to departure!
Owned other Tahoe , new one not as good
by Johnnyecolab from Jacksonville, Fl
January 7, 2019
New one seats not as comfortable, sits to high compared to other brands. Gas mileage is better , premium ride suspension I fill is not up to expectations. Price is to High for product offering.
Everyone I met was just so friendly, knowledgeable and professional. I felt like I was being helped by people I'd known all my life. Thanks for making every thing so easy and pleasant.
Good travelling and utility vehicle
by Mikey99 from North Bay, Ontario, Canada
December 31, 2018
It is exactly what I need, has all the bells and whistles I need except hybrid (my last Tahoe) and auto stop (also last Tahoe). Kust right for me, but I which that GM had not D/C’d the hybrid version for this vehicle.
As soon as I stepped into the building I was greeted by a very polite and friendly young lady named Daisy . She helped me with everything I needed . Answered all my questions and throughout the entire time I was there she was very professional and friendly. Best experience I’ve had in any dealer .
Very spacious and has everything I need
by Rolltide2019 from Mobile, AL
December 3, 2018
This vehicle is very reliable and meets all my needs as far as space and capacity. I think that I will be making a purchase very soon.
The sales person that I worked with was very kind. I didn't end up purchasing the vehicle I was looking at simply because I have a tendency to jump into things and I want to be sure about this one. Great selection of vehicles!
A very nice SUV for the price.
by JB from Rapid City , SD
October 22, 2018
This SUV met all of our needs. Low mileage with all the options we had in mind. 4 wheel drive, new tires, second row bench seat, rear seat blue ray DVD.
Buying a used car from Atlanta Motor Company, Inc. was an excellent experience. The car is everything I thought it would be, and Scott Brody’s straightforward approach, thoroughness in the buying process, and follow up after the sale was exceptional. I don’t write a lot of reviews, but these guys really are a cut above. Thanks for making my car buying experience such a positive one!
Great family car
by Suzy L. from Gilbert
August 28, 2018
Beautiful interior styling. Truck power with a luxurious feel. Every amenity was well thought out on this vehicle. Lots of after market parts available. Drives smooth and is fun to drive.
Contacted this dealership as they had a vehicle I was looking for... I was too late to see the one that I had found. They took my contact info and the type and price of vehicle I was seeking in a very professional manner.
I was contacted twice, regarding a vehicle, one was not an option due to Price and mileage, the second time, as I was waiting on a Salesman to return to complete a purchase. As the dealership I was at was being less than professional, I halted the process and ran down to see the vehicle at Auto Gallery.
The salesman was ready and waiting upon my arrival and had the vehicle running. He was professional, low-key, and low pressure. The vehicle was the type I sought, miles were higher than stated, and the vehicle looked and smelled like an ashtray.
None of those things were the salesman's fault.... I ended up not purchasing from that dealer, but would not rule them out in the future.
Luxurious and dependable
by Bmaekelly from Antrim, NH
December 17, 2018
This car is an extremely luxurious vehicle, & dependable. Only problem I’ve had is the emergency breaking system failing. Repairs cost $1600 and it is Notorious In this year. There should be a recal since it is an safety hazard, the breaks can fail a any point if not repaired entirely.
Tahoe looks as good as new after repairs due to an accident.
Had my vehicle back in just a few days.
Beautiful car, but underperforming drive train
by Yeesh from New York, NY
October 17, 2018
Given the large V-8 engine, car feels sluggish to me. I also drive a Silverado/ same engine, similar weight, but different transmission. Much more responsive. Car accelerates directly proportionate to the amount the pedal is applied. Not so with Tahoe. Have to assume different transmission to blame.
Excellent customer service . Every time I bring my car to Milton Martin I always receive excellent customer service. I will not take my car to anywhere else
Completely satisfied with this vehicle
by Rdeaves from Bastrop
December 23, 2018
The Tahoe is very reliable, and surprisingly it has good gas mileage . I would purchase this vehicle again without hesitation . It was purchased in Georgetown Texas and it was hassle free
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