We truly appreciate Dominick understanding our situation and making himself available to us to pick up our car on Thanksgiving Eve. Our original salesperson, Brandon was off on the day we wanted to pick up our daughters car, but they arranged for Dominick to fill-in and we are very happy with our purchase and experience... and believe you me, there were some bumps in the road this evening, but Dominick displayed professionalism and patience throughout the entire process. We are happy with our purchased and my daughter is happy with all of the safety features of her new car. We would like to thank the manager Fernando for helping to make this deal happen.
I live in Riverhead and considering a GMC for my next car purchase. I have visited the dealership twice and looked at a few SUV's I was interested in. I didn't work with a sales rep, I just walked around the parking lot on my own time.
From what I can see here, it makes a lot of sense to buy my car there, considering almost every person here had a great experience.
My question to the forum is, has anyone dealt with a situation in which you traded in your car at GMC Rvrhd. but still owed money on your loan? i.e - negative equity?
if so, how was your experience with Riverhead GMC and the sales rep you dealt with?
If you can reply back, I'd really appreciate it. Details on the process would be helpful too.
we looked at buying a car but gm did not have the financing I wanted at the time so we put it off and then Paul our salesman contacted me when the 0 % was offered again and we went and bought our new car. I he had not called me we might not of bought the car at this time. George
The main reason I leased the Terrain was the customer service and the people at the Riverhead Dealership. Paul was an excellent salesman and this is the 2nd time I leased a car with him and Riverhead. I had a Ford Explorer and was going back to Ford, however, the first experience I had with them was the reason I came back and discussed, then ultimately leased the Terrain....we are now a GMC family and will remain one for years to come. Paul and Mike made us feel like family....will definitely recommend them in the future.
I've used the service department several times and have been very pleased each time, though one time they changed my license name plate without my permission which did not make me happy.
Regarding their used car buyingnprocess, they have a good selection of cars but I found them to be OVERPRICED.
Excellent service! I???m a first time leaser and my experience at the Roslyn dealership was short of nothing! All of the workers were extremely welcoming and helpful. The general manager, Joe Sgroi, was very helpful and patient with assisting me in figuring out what car was right for me. Ricardo Nelson sold me my car and not only was he super knowledgeable and helpful in answering my questions, teaching me my new car and helping me with insurance plans, but he also made the whole process enjoyable with his humor and kindness! I 10/10 recommend this dealership and working with these amazing people! And of course I???m in love with my new Chevy equinox!!! Thank you Chevy for making my first time leasing experience a great one!
Ricardo Nelson was a pleasure to work with he was knowlegable,good humored,patient and efficient He answeredll our questions without pressuring uso.We were especiallyvpresaes worth the way he expedited all our paperwork work as quickly and painlessly as possible
Genuinely nice people. Want the best for you and willing to go up and beyond to make your experience easy and enjoyable. Very understanding, flexible and non pushy. Makes it easy for the working man with little time.
Excellent service I walked in with not high expectations but my salesman Chris Jones did everything in his power to put me in a new car even though my credit isn???t the highest he worked with me and I was able to walk out in a couple hours with a brand new Camaro
Stopped into dealership for a minor problem. They informed me of upcoming services that were due and immediately arranged for a loaner car and appointment. That???s why I???m a BMW owner!
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