Good vehicle but as design flaws
January 15, 2019
This vehicle meets our needs for our growing family, however it could use some work in the design department.
After owning this vehicle for only a few days, we found there to be a cold draft coming from the underside of the steering column. Upon some lengthy investigation by both ourselves and the dealership, we have found that there is a design flaw in that there is limited insulation behind the dash at the driver's area and there is no heat vent blowing into the space creating a cold zone which while driving puts cold air on the driver's lap during the colder months in Canada. After talking to Dodge, they informed us and the dealership that it is just a characteristic of the vehicle. I can't imagine that if this is as popular of a vehicle as they claim it to be that there wouldn't be complaints about this causing action for a resolution.
Also, with 3 young children in car seats, I find it difficult to use the rear seat for any adults, since there is only one car seat hook up for forward facing car seats on the back bench seat resulting in my child having to be in the center seat position. If they provided 2 seat hookups (one on either side) it would allow for the carseat to be placed on either the driver's or passenger's side resulting in adequate room for an adult to sit next to the carseat. This would also result in the ability to have 2 forward facing car seats in the back row allowing for more configurations instead of having to climb past the front captains seats to buckle in my child, I would have the ability to stow one of the front row seats for easier access to the back. Due to this issue, there is a great limitation for anyone requiring more than 3 forward facing seats in this vehicle eventho it is a 7 passenger vehicle.
Altho we are pleased with the adequate space for our possessions and the convenience of the Stow and Go, the addition of the car seat hook up in the back row and the insulation around the steering column, would make it a better family vehicle and more comfortable for larger families.