Dan (salesman) was terrific! Very knowledgeable! Outgoing and friendly. Did not push us in our choice between two vehicles. The rest of the staff was awesome too! Unfortunately, I do not remember their names. They entered application for Chrysler Capital and did the paperwork to get us on the road. They were very patient as I dealt with Experian for credit freeze! In addition, this is the first time that I purchased and left the lot with the vehicle the same day.
Rick Hodge was very helpful And knowledgeable about the features of the Durango. Very willing to answer questions and let us test drive a few different vehicles to make sure we made the right choice for us.
I recently bought a used truck from this dealership and I received nothing but the best service! This was the first time I ever bought a car so I was alittle nervous at first. I knew the truck I wanted to look at but Lonnie made everything super easy from there on. He answered any questions I had and gave me his honest opinions which made me feel comfortable moving forward with making a huge purchase. His personality and communication skills made me enjoy the process and downtime I had while waiting. Jake from finance also was wonderful and helped explain in depth all the options I had to ensure my vehicle was going to be protected. Overall my experience was amazing and I will definitely go back to this dealership. They made sure I was happy throughout the entire process and I felt like they were just as excited as I was to be leaving with a new truck!
Mike was very helpful and accommodating. As a salesmen myself I appreciated the effort to understand the type of vehicle I was looking for and he did what a good salesmen does. He finds the right fit, not the quickest sale. Mike put me in a 2019 RAM 1500 REBEL which was a car I never considered or thought I liked (after months of researching and testing cars) until he evaluated what my wants, uses and needs of a truck we???re. Nailed it. Got a great deal. Much more professional at Oconomowoc than the Franklin location too overall in all departments. Would recommend.
I was desperately in need of a new car. My 2002 Toyota had just died on me, and i needed a new car quick. After reaching out to several dealerships, nobody was able to approve me with no credit history. Hunter and the team at Ewald were able to make it happen! Hunter found the perfect car I was looking for, a 2016 Corolla. He spent the time he needed with me to find the best car that was in my budget. Natalia worked hard to get me approved for my first loan, and the sales manager Gerry even came out of his way to congratulate me on my new car! Best car buying experience ever!
Michael was great and easy to work with. He respected my wants/needs in the vehicle I was looking for, answered all my questions and made the transaction an easy one. I would highly recommend Michael. The only downside was that the dealer was very busy the day I purchase and I was hoping to get the paperwork done a little quicker as I was a bit rushed on time. Overall it was a very good experience.
Everyone was so helpful, from emails and phone calls before we even stepped foot in the dealership. We already knew we were going to go in there and we were going to get a car, it wasn't a huge waiting game. Everyone was so kind and I would definitely recommend Ewald to anyone in the market for a car. Michael was funny and took the pressure off and made us feel at ease.
Highly recommend Mike D. He made sure he tried any option to get us into a vehicle and us happy. Natalie was also great and helped with our purchase
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