I used the web portal to make an appointment. I chose what appeared on the screen and added main issue for vehicle service needed. When I arrived for service, it could not be completed, for I chose oil change. However, I did include the additional item for vehicle service. I had to bring the vehicle back. The service employees were accommodating and topped off the necessary fluid that was low. The website for service appointment needs to be revisited, so it reflects what, I as the customer, need to be serviced.
Great experience. Matt was very helpful in explaining the different features on the various Highlander models. Helped me quickly figure out which one I wanted. Second highlander from Russ Darrow. Great customer service keeps me coming back.
Quick timely service. Got our vehicle in for diagnostic in a couple of days that worked with my wife's day off. Communicated issue and repaired in one business day. Professional, courteous, and priced comparably to other dealers.
sales person was friendly and helpful, knowledgeable and demonstrated the basic features to get us started. he made sure the car was ready on schedule. the paperwork was necessary but tedious. cathy took the time to explain fully what was required and let us take breaks as needed.
Warren Hasse is a great person!! my husband had the deal in mind that he thought was fair. Warren made it happen. He makes sure every detail is carefully taken care of. this is the 2nd wrangler we've bought from Warren. could not be more pleased with the whole all around experience with Griffin Hub! all the employees were very pleasant and helpful. great bunch of people! will definitely be back and tell others! Thank You Griffin Hub.
My experience was painless.
I knew what I wanted and our salesman Virgil was extremely helpful.
I would definitely recommend this dealership to friends, family and co workers.
I believe that based on our experience we will be lifetime Griffin customers
We bought a beautiful new Ford Edge today. We worked with Dennis to drive and select our vehicle and Marty to complete the paperwork. Both were very accommodating, knowledgeable and extremely helpful. We were given ample opportunities to ask questions and never felt pressured.
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