Our salesman-Kyle Buxman, Was great He answered all our questions and did such a gread job showing and explaining everything about what ever car we were trying out. With all the great feasure of the 2018 Chevy Equinox. He is very knowegble about the differnt models. Very friendly. It was a pleasure meeting him and doing
business with him. We look forward to seeing him again.
Was not happy with customer service. I was not told about the service department and free oil changes. Have no clue about xm radio. Made an appointment to pick up my vehicle a week after I signed my paperwork cause it was not ready that day and during delivery I was handed the keys and told it was out front. There were more than one vehicle that looked like the one I purchased out front. No one walked me to it. I was told to come in two days later to set up everything for my vehicle. I made an appointment for a reason. Now they need the paperwork from my old vehicle which wasn’t discussed. I have been back and forth and have never and to deal with such nonsense and lack of communication.
I have purchased automobiles from Greenwood Chevrolet Austintown for the past 12 years. This is my 4th and I have purchased each of these SUV's from Joe LaRocca. He has made the entire process as painless and rewarding as possible. If I was not a satisfied customer, I could have purchased from any Chevy dealer. But I keep returning to Greenwood because of the attention to my needs as a customer, the knowledge of the products they are selling and the excellent service team they have at Greenwood. Great Job Everyone!
Easy to work with, honest approach. Saw a few vehicles online, called to inquire. Josh had them sitting up front waiting for me when I got there. No wait, straight to the point. Easy purchase. Went so well the first time, my wife went back the next day and bought a vehicle from Josh too. Couldn't have gone better.
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