Used 2016 Dodge Journey for Sale in Charlotte, NC

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

very good car and value. it has some great storage options. very comfortable. Excellent gas mileage. when using satellite radio it lets you know when there is favorite artist or song on any station.

We were apprehensive after reading some of the reviews here but A.J. Franks and Cathy Hill were so helpful in answering our questions, taking photos, and following up on our requests so we decided to make the 900 mile trip each way and the car was everything they promised. It looks new and A.J. went beyond what you could ever expect. He was wonderful, kind, polite, patient and setting up services such as codes, Bluetooth, and explaining many things about the vehicle’s operation. We left a thrilled customer counting our blessings on the way home. The dealership personnel were polite and helpful and we were treated with great courtesies. We can’t say enough good about our experience. Bless you A.J.!

My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.

Rodney worked very hard to get me the best deal possible . Excellent customer service. I had a great experience at Keffer Mazda!!!

It meets all my need. Very spacious and comfortable . Extremely excited with the truck. Family will be comfortable in the vehicle and ready for a road trip.

I've been thinking about how to write this review without making it too long. There is just no way around it. It might be a little long.. I'm a retired senior citizen with a limited budget. My wife and I searched the internet for over two weeks researching the car we wanted in the Charlotte area. We found many but either the price was too high or the miles were. Then we thought we found it at Adams. They had a lot of good photos, we loved the color and it was a top of the line model. It had extras like leather interior, a moon roof, and a 12 speaker sound system with 360 watts of power! (I was a teen in the 70's and that thing can really put out some some great sound!) It also had low mileage and a great detailed carfax. I called to see if it was still there and it was. I told the person on the phone THAT was the car I was interested in and it had to fit my monthly budget. I told them what my monthly payment could not exceed and if I drove there to see it I needed to know it fit my budget. The next morning I got a call telling me they could hit my number and to come on down to see and test drive it. We went down, drove it, and loved it. Of course I just knew they were going to tell me my payment would be either what I told them or a few dollars more. Not only did Jason Dunham (Sales Manager) come in and tell me my payment would be $20.00 BELOW my budgeted number, but also he gave us a 3 year 36,000 mile warranty at no additional cost! Also, our final price included sales tax and licence fees. It was raining when we I got in to drive it home. When I got home I noticed a small "scuff" on the left corner of the rear bumper. My wife said "oh let it go! it's nothing..." After I reviewed the pictures and it wasn't there I called Adams and told them "I know I took possession and took it off the lot and take full responsibility for doing that, but can you do anything?" Well, Jason told me to bring it back and they would look at it. I brought it back and Jason said"of course I will fix that". So I took it back for the repair. Since we have such a unique color car and it is 3 years old they decided if they only pained that corner there may be a problem with a perfect match. Therefore, I had to leave it overnight as they decided to paint the entire bumper! No charge to me! It is a perfect match! I have bought many new and used cars over the years but NO ONE has ever treated me with such respect as Jason, and Henry. If you are looking for a great car for a great price you need to give Adams a try. You will not regret it!

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

I was shopping using the internet looking for a 2010 Tacoma Sport. My wife's friend has a Tacoma and my wife has been wanting 1 for a long time! First, the color had to be Gray as well. Thus, I discovered Toyota of Gastonia by clicking on a ad that was displayed by one of those sites like cars.com or Carfax. When I read the ad I went to the dealerships website. This Tacoma met all of our criteria to seriously consider or purchase. I clicked and sent a email inquiring about the truck. I received a prompt response from Dan, their internet contact sales person. Now this began on Wednesday morning, April 19,2017. I ask Dan all the questions I had about the Tacoma, which were a few because there was only 2 outside photos due to it just being put on their lot. It had not been detailed yet it was so recent. Dan answered every question truthfully and told me everything even though it might mean I could say, oh well and pass on it. The only thing wrong were some small scratches that I would expect to see on a 2010 truck. Besides, now I don't have to worry about scratching it because I use a truck to haul things in. Then it was down to price, price, price! I think we had about 37 emails back and forth before it was quitting time. Dan faxed some info to my personal financial lender and I told Dan I was planning to drive up Thursday and test drive the Tacoma. Unfortunately I was unable to go, due to a unforeseen situation. But we did hammer out the financials and had a tentative agreement on price if I decided to purchase it. Dan was a fantastic person to work with. No pressure on anything during the process. Plus he went above and beyond in working with my lender, in showing the value of this particular truck. The new plan set was that my wife and I would drive up first thing Friday morning. I live in SC, 2 hrs away from the dealership. I told Dan to expect us around 10:30. Dan said that Rick would be the sales person who would be taking care of us upon our arrival. We arrived around 10:15, and were greeted by Rick. After introductions Rick took us outside to show the truck. Just walking up to it I was smiling and already loving it so far. Rick did a walk around showing me every scratch (really just a couple surface ones) or nick on the bumper. Dan had done a very good job describing the truck and any thing that one might consider a flaw on it. The interior looked just about in new condition. The detail person(s) did an outstanding job on the exterior and interior. And pardon the pun, but they paid attention to every detail on it! Then I got to give it a good test drive. On the interstate, through town, and some curvy roads. When we came back to the dealership Rick asked what did I think. I just smiled and said we want it and lets go do the paperwork. Rick took us inside and began the process of purchasing the Tacoma. Rick put us at ease with his calm manner and made us feel like we were old friends. Rick went over all the particulars regarding the purchase, explaining in detail what the paper work presented meant. After everything was finished that Rick had to do, he ran the paperwork to the dealerships financial personnel. Then we were escorted to that office and did the official signing of all pertinent documents. Then the truck officially became my responsibility as the new owner. Then, a problem of my own doing. I didn't bring my tag to transfer. Rick came and saved the day. Rick was able to furnish a tag to get me home on with just my word to bring it back the following Monday. I was driving back home by 1 o'clock. Dan and Rick, due to their professionalism, honesty, demeanor, and go the extra mile and always doing the right thing for me has gained Toyota of Gastonia, a customer for life. That you can count on! We've told all our friends how well we were treated by everyone and one is even going to contact the dealership for a future purchase, I can only speak for myself, but I was totally impressed with the whole process!

Great car with great power and amazing sound system, 20 miles/gallon in city driving. Flex fuel always keeps my gas price low. Overall a really nice car :)

I just want to thank Mr Renee for his professional act of kindness in quick process in get me and my wife???s our Grand Caravan we are so happy and excited about our new vehicle you and Amanda and Mr Jeremy were great thanks again God Bless you guys.😄😎😅

I was looking at Journeys for a few months and I recently upgrade from a 2014 Chevy Cruze to a 2015 Dodge Journey RT. I'm in love with it. It's probably the best decision I have ever made. Yes I'm aware I only got a year newer vehicle than the one I had but my options were slim with price ranges. I wanted a 2016 or 2017 dodge journey but the price was to high and I was upside down on my Cruze. (Only had my Cruze 2 years on loan) Journey drives so smooth. And i love the interior design. This SUV is underrated by the critics. I think they should reevaluate it. It's a nice budget friendly Mid sized SUV and I love it. The gas mileage hasnt even been that bad either. Cant wait to take it to Florida.

Lance was a knowledgeable salesman. He is professional, patient and kind. I love my new/pre-owned vehicle :-D The financing was spot on with the quote with the payments I had budgeted. Adams Auto was a great experience...Thanks!

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.

My wife and I came to Victory Chevrolet to buy a used car. Joe Harrison, the salesman, spent hours with us going from lot to lot looking at various used cars. When we finally agreed on one, we couldn't come to terms on it. I mentioned that we were close to an offer we had at another dealership on a new car. Bryce Gandy, Vice President, then put together a deal using various incentives beating the other dealer's offer, an offer we couldn't refuse. At times I wondered during the roughly eight hours we were there, how many times do they go to this much trouble for nothing? Joe and Bryce were great, and made us very comfortable during the whole process of making the deal. Then I thought, how long will it take in the finance office. Randy Lee made the purchasing process quick and efficient, more so than any new car purchase I've ever made. Joe, Bryce, and Randy made this the best and least stressful new car buying experience (7 total) we've ever had. Thanks to Victory Chevrolet for being a first class business!

2nd Journey we have owned. Loved the first one, but this one came with a third row of seats! Just in time to pick up my family from the airport!

They fixed my AC compressor within 24 hrs even after having to order the part. They supplied me with a loaner car as well. They are very pleasant to work with and would highly recommend them.

This vehicle is everything my family was looking for. It has 3rd row seats- a must for a family of 5. It's very roomy, and very comfortable. Has all the extra outlets (USB and DC ports). My children are extremely happy.

It was my first brand new car & like anyone else, all the research on brands and types surely confused me. Through the process of test driving all the vehicles i was being sold on all the good and useless features the cars came with etc. However, as an experienced driver i was looking for a great drivers experience and not a dashboard full of pointless LED back-lit buttons. Day 1: 30 minutes, Kenny shows me how cool Mazda is and the test drive. Day 2: 15 minutes, I tell them that my financing got through and showed the check via email and got my car home. Day 3: Gave the check, got my duplicate key and wrote this review. My APR was a little high and even after we had a done deal, when i mentioned that part, Kenny was kind enough to make a considerable difference on the total value. No negotiation. I said so about my APR and he gave me a reasonable number immediately. ** no desperate follow ups, No selling me on BS upgrades(everyone knows a pair of floor mats do not equate to an extra $500 ;)). He let me drive, decide and pay. As simple as that.** I am not going to say i recommend kenny because if you are reading this, you should know by now that he's the go-to guy at Keffer Mazda.

This SUV met all my expectations, and is the best vehicle I have owned. It is the perfect size for my family of 4 with 2 young boys. I enjoy driving it and have a peace of mind knowing my family is in a reliable vehicle.

Ricardo S. was amazing! I decided to drive 2.5 hrs to meet him after several phone conversations with him trying to help me find my second car. He spent the entire day with me once I arrived to Charlotte and even entertained my 5 year old (IMPOSSIBLE TO DO) while I was doing the financial portion of the sale! Amazing hands down! & I cannot believe I'm just now meeting him and finding this car lot. :( Aside from that, this was honestly the BEST experience I've ever had buying a car and the only thing I regret is not coming here sooner!

Great family vehicle, lots of leg room front a back, comfortable ride with 3rd row seating that's perfect for my family and needs, stylish interior and exterior.

I had the pleasure of purchasing my car from Adams Auto Group! Everyone on there team and I talked to a few (different locations as well) were absolutely wonderful. Troy however is a step above, he went above and beyond to get me into an Awesome car with low miles & great financing. My situation was complicated to say the least but he worked what seemed to be nonstop for 3 days behind the scenes to get me in and out in under 3 hours! All of these great things aside it was Troys positive attitude that spilt over on me and made this experience wonderful!

We have 6 grandkids so we needed a car with 3 row seating. Had a Honda Pilot, good car but low miles per gallon and expensive to buy, even used. The wife loves her new Journey and it fits our needs well. Lots of value for the money, fun to drive, and so far...no problems.

Just bought a Range Rover from John Waddell (in the plaid shorts) at Adam's Auto Group. He was kind, easy to talk to and get along with on the test drive, and made my car buying experience smooth and enjoyable. I highly recommend going to see John in the Plaid Shorts at Adam's Auto Group. The desk and finance managers aren't bad, either :)

I wanted similar feature to my Grand Caravan, but more ground clearance. This vehicle is great with the exception of the third row having virtually no leg room. Not using it very often, I’m just glad to have the extra seats if needed.

My loved my car hunting experience with the Adams Auto Group at South Blvd. This will be my 4th auto i buy. Anton Gembs help me all the way through purchasing a vehicle. He didn't try to rush me throughout the process and was patient . I bought a 2010 Volkswagen Jetta, Already month with it already took it on a road trip and haven't had any issues with it I'm loving it I would highly recommend coming here to look for a used car. Best service around!!

I would have never bought the Journey if I went by the big "consumer rating" blogs out there. My experience has been just the opposite than most of them. Good ride, comfortable roomy interior, decent fuel mileage for a 7 passenger SUV (V6 engine) reliable, easy to service. I've had 1 repair, the check engine light came on and it turned out the oil pressure sending unit was bad, reading 40psi all the time. On a recent extended trip through Oregon (about 2500 miles) I averaged 27mpg. Using synthetic oil seems to improve the fuel mileage.

So I haven't purchased a newer vehicle in over 15 years. I was extremely apprehensive about financing a vehicle. The folks at Adams auto group, and more specifically Salesmen Troy Fitch made this a simple hassle free process. They were never pushy and allowed me several days to review my financing options and make my decision. I would recommend this dealership to anyone looking for a newer used vehicle anytime!

This car more than meets our expectation. It drives and rides great. Even the back seat is comfortable. We love all the storage it has inside.

After inquiring about a Volkswagen Jetta online, I received a call immediately from Jason Dunham who answered my questions and encourage me to come in and test drive the vehicle. After making my decision on the vehicle the rest of the process was hassle-free and today I am a owner of a new 2015 Volkswagen Jetta.

This car meets my family needs and mine. The sales people are great and highly recommended. It’s the best ride I had so far and very comfortable

Amanda made buying our first car a breeze! Not only was she professional and courteous (both online and at the dealership) but she made us feel as though we were in good hands and making the right decision on our car choice. Because it was our first car we were so grateful to have Amanda to answer our questions and clear up any complications we could face. Even though we were having problems communicating with our bank, at no point did we feel rushed by anyone at the office to make the sale. I would highly recommend Amanda to anyone in the future and Adams Auto Group to anyone looking for a great price and a intimate buying experience.

Then they try to rebuild the rear again could not order the part that's how I end up with a new one after almost killing me on The highway

Terrique assisted me tremendously in buying my car. I was able to purchase a 2016 Dodge Challenger and it was the exact car I wanted! He helped me understand the language of the automotive world without being lost throughout the process. I would recommend everyone to request Terrique when looked for a great used car.

Have a very basic no Bluetooth with no camera nothing special very basic. Does not have power seats, And does not have heated seats either

I have to say I am not the easiest person to please because I do my homework when I make a car purchase. Vito, my 2nd car purchase sales person was just as knowledgeable and pleasant as my 1st purchase. I told him what I wanted and he told me the pros and cons of the selection I had picked out. We test drove a vehicle that he knew all about and I told him, nope, this is not my car. I would know my car when I saw it and drove it He told me, I was the one purchasing the car and I was the one who needed to be satisfied. I knew when I saw the 2010 Lexus 250 this would be the car I would purchase. He made our purchase so pleasant and easy, I just sat back in the chair and he had everything in front of me in a matter of 15 minutes. We drove off in our beautiful Lexus and also Vito's personal family secret pasta sauce recipe. What else can you ask for......Thanks Vito...

This is the 3rd Journey that I have owned. Before this purchased I own a Jeep Patriot and it does not come close to the Journey. You sit up in the Journey and it is a very comfortable car. Plenty of leg room not only for the front seat but the back seats as well. Has plenty of power, and the car overall is good looking.

I spoke with Jeremy 3 weeks prior to visiting the dealership. He left me with a positive impression, therefore I visited the dealership 3 weeks later. I received a call from Terrique the morning I was going to visit the dealership and Terrique explained that Jeremy was his General Manager and they will assist me when I arrive. The energy of this dealership is very inviting and there are no pushy salespeople running around with those fake smiles. I would recommend anyone to visit Adams Auto Group, 6625 Independence Blvd, Charlotte, NC to purchase a vehicle. I felt that Jeremy, Terrique and Michael the mechanic were working from a podium of integrity. Terry R.

I like the features and style. This is my second Journey so obviously I like this vehicle model. I think that I got a lot of features for the money.