We were on our way to gulf shores for vacation from Michigan and our alternator went bad. The staff were so kind and accommodating. The drive to get the part and fixed it in record time so we could be on our way. The allowed us(my husband and I and our to young children to hang out in the lobby as we had no where else to go. Thank you for your kindness and compassion!mi
I worked with Logan on finding me a truck and he was amazing to work with. I ended up not buying from them only because they didn't have the truck I wanted. I would strongly recommend this dealership to anyone. They are honest, caring, easy to work with, and really seek the interest of the customer rather than the commission they will get from the vehicle. GREAT DEALERSHIP!
Corey is awesome, he went completely out his way to find the perfect car for me late nights to go traveling to get the car I decided to get!!! They are all friendly and Wendy the finance person is very informative!!! Love this place!! Thanks for all ur help everyone !!!
Everything went so smooth with Button Dodge! Went somewhere else orginally to buy a vehicle and they werent willing to help. I went to Button and they did everything in their power to help me out and get what I wanted! Jamie Hansen was my salesman and he is awesome! If anyone wants someone that is willing to do anything for you, ask for him! 10/10 recommend Jamie and Button!
We interacted with three different employees throughout the process and all were personable and low pressure. We drove almost an hour to look at a vehicle and it was well worth the time and distance! Our experience was great and we were very pleased with the service, professionalism, and most importantly, the vehicle we drove away with! I definitely recommend stopping by this location if you are in the market for a new car. Logan was prompt with his communication and services!
I can't say enough about Bluffton Family Ford! I found their vehicle online and reached out via the web. They responded same day. Their customer service was top notch. I never once felt pressured from any of their staff. I was in a lease with another car company and Todd from Bluffton Family Ford sat down with me for an hour (on a busy Saturday) to review my lease with me and answered questions that I had. Unfortunately we found out that I was unable to walk a way with a car that day due to my lease. Even after finding out this information, the finance manager Linda sat down with me and assisted me with available options moving forward with my lease. I was taken back by how helpful they were knowing that I wasn't leaving with a new car. To me this showed that the word 'family' isn't just a name in their title, they live it up to. I am proud to say I was able to come back after working through my lease and purchase a car from them. I'm very lucky to have worked with such great staff. Throughout this process I stayed in touch with Brett and he provided honest and quick feedback the whole time! While we are almost two hours away, I will still be referring people their way!
Not a good over all experience. Sales rep seemed nice but inexperienced. Unable to deal without managers approval. Manager was uninterested in making a deal or selling. Maybe because I was an older individual and thought I could be scammed. I made an offer and was never offered a counter offer. Too bad too could have made immediate sale today. Adams loss.
We intereacted with 3 different employees throughout the buying process. They were all personable and low pressure. We drove almost an hour to look at one of their vehicles. It was definitely worth the time and distance for the experience and treatment we received. We also walked away with a great vehicle! I definitely recommend visiting if you are in the market for an automobile!
The Home link on our Cherokee stopped working. 3rd time. One call to service, they remembered the situation and without stopping at the dealership, ordered the part - said they would call when it came in (this was Friday afternoon). Got a call on Monday. "Just drop by when it's convenient for you" - stopped Thursday morning and the repair was done within minutes. This was exceptional service!
We had to schedule a routine oil change and it was easy to get the truck in and out and they called when it was all done so that my wife could go to the dealership and pick it up when it was convenient.
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