Used 2016 Dodge Journey for Sale in Mesa, AZ

Amazing service! I have bought many cars in my time however I will continue to be a repeat customer with Chapman Chevy! I just finished my 3rd car purchase with them in the last 2 years. I bought a Malibu in 2014 and 2 cars this month (1 new Malibu and a used car for my son). I HIGHLY recommend requesting Danny Ortiz! This last purchase I had some things I needed to have done with my car. Not only was the purchase super quick and easy, Danny was there every step of the way for the next 3 weeks to make sure I was 100% satisfied. He went above and beyond what he needed to do. I have had so many sales reps in the past that lie and do not care. When the sale is done they are done. You will NOT get this service at Chapman. They will continue to help you plus the service department is top notch as well! If you are in the time of considering a purchase on a new or used vehicle I would give them a call and ask for Danny Ortiz (at least to feel him out). I just want you to have an amazing experience like I did! There is nothing in this for me and I don???t often write reviews like this however I know this can be a stressful time, especially if you do not have experienced people that care! I just want everyone to have a smooth easy experience like I did. Not to mention all the money I saved and the extremely low interest rate! Best of luck, Rebekkah

very good car and value. it has some great storage options. very comfortable. Excellent gas mileage. when using satellite radio it lets you know when there is favorite artist or song on any station.

Last week my mom and I went to look at a specific 2015 Nissan Altima listed in the Rollit Motors ad. We ended up test driving a couple cars to see if I would like the Nissan Altima or Sentra better. The Altima I drove was nice, and we decided to purchase the vehicle. Oscar was awesome.... he is really honest and very helpful. He was by far the best car salesman I've ever worked with. I appreciate all the time and effort he gave us. We also appreciated Randy's assistance in the process. I would recommend anyone i know looking to purchase a vehicle. Keep up the great customer service. Thank you so much for the awesome experience! !!

This car was exactly what we were looking for in a mid size suv...Plus!it even has built in coolers! the fact that the seats fold flat into cargo space made it perfect!

I bought a 2012 Dodge Challenger SXT from Larry Miller Dodge in Peoria. I wanted to step up and get a V8. My husband started searching the internet with the list of options I wanted for a new Dodge Challenger RT. He found "the one" with everything I wanted plus (2018 Dodge Challenger RT Plus). He contact DeWayne at Larry Miller Avondale. DeWayne was very helpful and provided us with a great out the door price. We live in East Mesa and didn't want to drive all the way to Avondale without knowing what the price of the car was going to be going out the door. We went into the dealership. DeWayne was friendly, knowledgeable and professional. He had the car ready for me to test drive. DeWayne went above and beyond to make the whole experience easy and as stress free as possible. DeWayne handed us off to Jessy Anoid in Finance. Jessy was friendly, personable and very knowledgeable. He explained everything in clear, concise terms that we could understand. Jessy was very organized and we completed all the paperwork in record time. I felt very comfortable with the terms of the contract, interest rate, etc. Jessy provided me with a USB that contained copies of everything I signed. All in all, we had a great experience without having the high-pressure sales pitch. It's the reason I've purchased my last three vehicles from a Larry Miller dealership and my husband purchased his Nissan from a Larry Miller dealership.

This vehicle has a very smooth ride. It drives very nice and is very reliable for myself and my family. This is one of the best vehicles I have ever owned and / or driven.

Shortly after moving to Phoenix, we had the need for a vehicle to put a bunch of miles on. After learning the used car market here, it was clear we were going to have to look elsewhere. While buying propane across the street form Lunde's, we saw a banner advertising a new VW for the pricing of used cars we were seeing. On a hunch, we went over. We were promptly greeted and inquired about the advertised vehicle. The salesman Danny pointed at two rows of sale vehicles, and asked what color. Not what we expected. We chose the color, took a test drive, and decided to buy the car. We went inside and discussed price. Based on our experience with used car shopping, we expected thousands of dollars of dealer adds. Danny explained couple hundred dollar add was the only one and included tinted windows, pin stripes and lifetime power train warranty. That's it! I was OK with this. We went into business office, no pressure to buy anything else. Was offered a lifetime bumper to bumper warranty, and we opted for that seeing as we would likely have 100K miles on this car in two years. Who could imagine this car is warranted as long as we own it with no mileage restriction? It is! We left the dealer so they could prep the vehicle, etc, returned with the payment, picked up the car, etc. We have driven this car a lot. We drove this car from Phoenix to New Orleans and back without incident. It is an impressive little car, and we love it! When we brought it in for an oil change just months after purchase (10K mile mark), Danny the salesman came out to greet us. He remembered we were going to put a bunch of miles on it and came to see what we thought about the car. Lastly, the dealer always follows up with us, calls to schedule the service, and is very customer centric. If I am ever in the market for another vehicle that Lunde's carries, I will go there first.

This car is loaded with options and has room for 7 when you need it. Comfortable with great fuel mileage. The navigation and audio system are superb.

My experience was a unique one from the beginning. My family and I were on a road trip from CA to FL in my 2013 Dodge Grand Caravan when the check check engine light came on just before Phoenix. I spotted Larry H Miller Dodge from the freeway and my husband quickly exited. We pulled into the service area where we were met by Donny. We explained our situation and how we were miles from home, on our way to my parents 50th wedding anniversary in FL. I had purchased the lifetime warranty and Donny, having seen the panic in my face, quickly put me at ease by explaining the process they needed to go through and he'd do everything he could to get us on the road again. Then Donny saw the lengthy service record for my van asked if we had considered looking into a new car and introduced us to Raul in sales. Raul was the BEST! He was very patient while taking me on multiple test drives until we found one I liked. By then, Donny was able to have someone look at our van, it wasn't good news and we would be delayed getting to FL! A very long story shorter.....Donny and Raul were AMAZING! I'm now in Biloxi, MS and will make it to FL in time for the party! And I'll be arriving in style in my new 2018 Journey!!!

This car never failed me. I heard so many bad thing about it but I guess I just depends. I drove from Phoenix to Oklahoma then from Phoenix to California twice and it never gave up on me. The down side is the 3rd row and cargo is too small my 7 year olds didn’t fit anymore over the 3rd row they said they didn’t have space for their legs. Cargo barely had room for my simple stroller and when going grocery shopping I had to keep putting seats down which was annoying.

Live 2 hours away from dealer. Was able to do preapproval and estimated trdein value over phone & w/pics of car w/antonio, Kythe and Jonathon. Once there Jonathan was awesome. Eric the manager was awesome w/tradein. Mark did the financial portion. Went very quickly and answered ALL my questions. Overall was an amazing experience. Would reccomend to any and everyone. Top kudos got to Jonathon Conley went above and beyond. Got what i wanted and more!!!!!!👍🏻😀😀😀

I’m not a Dodge person but, overall this isn’t a bad vehicle. First and foremost all 7 of us can fit in it comfortably and safely. I trust this car and if I had to buy one again I would

I was referred to this dealership by another who could not provide me with a vehicle in the down-payment range I had to work with. Team Chandler is absolutely amazing. They were able to work with my down payment, an abandoned vehicle fee on my license and most importantly went above and beyond to see that I was able to get a car that I needed. They truly cared about me as a person in need and not a commission or sale. If you need a car, have credit issues and down payment limits, check out Auto Action on Arizona Avenue in Chandler, AZ. They will go the extra mile for you because they truly care. Thank you from the bottom of my heart to Richard, Joe, and Melinda!!!!!! Tell them Moki sent you and that she says hi!

No issue with this car, works for me and my family plenty of room when going on road trips and beach. More than satisfied. I enjoy this car, based on being an owner.

As a business owner that provides Janitorial Services I know how particular customers can be. In this case I was the customer and Jason blew me away immediately with a warm greeting and was ready to provide the service I’d requested. He suggested thee total services and when i told him my budget for the the day he suggested the service that would provide me the best benefit for my vehicle. It was his honesty and eye contact that stood out. He wasn’t the pushy service guy you topically come across. I was offered snacks and a place to wait for my vehicle but had Transportation already arranged. Jason kept me informed about my vehicle and notified me when it was completed. When i returned to pick up my vehicle Jason explained all the charges and reminded me of two other services i should get completed.

This car is perfect for our family of 6. I wasn’t ready for the minivan life but needed more room. It has a Sports feel with plenty of setting. The seats provide comfort and durability. The drive is smooth and quiet.

Went to see Mike at carizona he had a great sence for the vehicle I was looking for just by talking to him over the phone i went to the deslership and he had a couple of vehicles already to go for me to test drive it was a great experience

The three rows of seats in this vehicle are excellent! My gkids love it. Thanks for the experence. I would come back to Heather Cennon in a flash

Great gas mileage, room for everyone and has the touch radio, mp3 hookups and Bluetooth all the luxuries of a sport vehicle. Has store in floor boards for middle row, which is very handy for kids.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This car runs very good and excellent car good gas mileage alot of room for family and trips and able to go and get were we need to go

Very disappointed with our service here. Our 2015 sonatas lease came to an end so we went to the Bell Rd location to drop it off. The salesman convinced us to lease a new 2018 sonata and have my old 2007 Toyota Corolla as a down payment and they would take care of the remaining payments (which was ONE payment of $193). We just got a bill for this last payment saying it was overdue. We called Chapman Hyundai and spoke to the manager Alex. He said the guy who sold us the car no longer works there and there's no record anywhere saying they would take care of the remaining payment. I explained this is what we were told and we weren't even going to lease another car that day but with all the good deals that were being offered we thought, why not? He told me he would call me back to see if there's anything they could do. I waited the whole day and no call back. I called the next day and he said no, that's not what we agreed on and we can give you 2 complimentary oil changes (worth $40). I explained this is more than money now, this is just good business and having integrity. I asked if he could at least give us one more free oil change and he said (again) I will call you back. And guess What? He has never called me back. This is such poor service, especially in dealing with the Manager himself I thought he would at least uphold their word. It's $193 profit for them now but a for sure $1000's loss later when we decide not to lease through them again. Update-thanks to the manager George, we received a full refund. Thank you George for being a man of your word, much appreciated!

Needs more safety option like auto braking blind spot indicator easy drive lots of power seat plastic broke poor design my next car will not be a journey

Rick Theibaud, my Chevrolet service representative at Van Chevrolet Buick GMC has provided me with exemplary 5-STAR customer service in handling repairs of my Chevrolet 2018 Equinox AWD. From my first phone call to Rick Theibaud setting up a service appointment for a warranty covered issue, and with every interaction since, Rick has provided top-notch service. Knowledgeable, polite, patient with all the questions I asked, and responsive with follow-up calls and information, he always kept me informed so I didnt have to call him to find out what was going on.Rick set me up with a comparable loaner car to use as the part needed came from out of state. When the repair work was completed, Rick had my car washed, vacuum, and because it had to be driven some distance to ensure the repair was spot on, refueled and ready to go when I arrived. Since, Ive had my oil changed, tires rotated, and engine checked with Rick. And again, I received the best service a car dealership has ever delivered. As a female executive who has bought and leased her own cars for over 25 years, good service has not always been the case. Thank you Rick Theibaud and to the rest of the team - Steve, Blake, and Noah for all your dedication in making this a great car repair experience. As long as I live in Scottsdale, Arizona and own this car, you are my go to team! I highly recommend Van Chevrolet Buick GMC and especially the service team of Rick Theibaud, Steve, Blake, and Noah! Thank you!

this car meets all my needs, the 3rd row was nice when needed. it has lots of leg room and seats fold down for nice storage space.

Fantastic service! We were not sure about getting a car and they were patient with us and kind.They answered all of our questions,worked with us on payment and cost and helped us thru to the end.The shining all stars were Robert Ramos and Christian ( financing)and supervisor who also stepped in to check on us. It was a wonderful 10 star*Experience and i will recommend to all my family and friends.

This is my second Journey. I had a 2009 4 cyl and upgraded to a 2016 with a 3.6L V6. Great performance and 31 plus mpg on the hiway. Handles nicely. 3 rows of seats or fold them down and you have gobs of space for trips to the hardware store of flea market. Comfortable in many ways. A real gem

We bought my daughter's 2016 Honda Civic from Arrowhead back in Nov 2015 and had a great experience. Unfortunately the air conditioner quit working in July 2018 (not the car's fault, teenage driver :(. Of course a vehicle without working air conditioning in Phoenix during the summer is unusable. We took the car back to Arrowhead and worked with Steve Bullock through the entire process. Steve kept the lines of communication open advising us step by step through the repair process which took less than two days only because of some unforeseen additional issues with the AC system. I have a mechanical background and do most of my own maintenance on my vehicles, so I know some of the shady stuff service/repair shops can pull to pad the bill, I can assure you that Arrowhead does not operate like that. Steve was honest and up front with me and I really appreciated that. I now am a customer for life on both the sales AND service side at Arrowhead. Thank you Steve! - Tim Timmons

This was the best purchase I’ve made in awhile. The car was a great price with extremely low miles. Everything a car could have, this car has! Couldnt ask for a better price!

They took my car in immediately, drove me back to my job, called me when the job was finished, and offered to drive me back to the dealership to get my car. The price was actually lower than quoted. Fantastic experience.

Drove a Nissan Rogue rental and this Journey was way better as far as a lot more interior room, field of vision through windshield and overall use for us.

My wife and I have always paid cash for our vehicles. This is the first vehicle that I’ve personally financed. This car fits our family of six. It has plenty of power and comfort. The price of $19,500 is unbeatable for a vehicle with 20k miles.

everything went amazing. everyone here is very friendly, funny, outgoing. All they want to do here is help you get the car you want and nothing more.. at one point I was extremely stressed.. They went out of their way to help me out and make things more comfortable for me. stress went right away. I will for sure tell my friends about this place.

The car has excellent driving experience, motor is very powerful, the V6 allows amazing acceleration. The interior is fantastic, the 8" display is one of the biggest I ever found. The navigation system needs some improvement, but never seen any other 100% reliable. Overall, the car is really good option for 7-seat type.

I went through Consumer Reports Auto Buying service. Sarah initially contacted me through SMS text within a few hours of requesting information. I arranged for a test drive with Austin. After the drive, we discussed the "add-ons" provided by LundeVW. A few days later, I informed Sarah that another VW dealership had my desired GTI in the right color , at a desired price and more importantly with a 6-speed manual transmission. She discussed some of the tactics employed to "lure" buyers into a dealership. She also discussed how Lunde VW is different and wanted to know what can be done to earn my business. I shared what I was looking for and Sarah went to work. She called me back in minutes to inform me that they would be able to deliver my desired vehicle in a day or two. Later that afternoon, I worked with Austin and Ty to secure an acceptable purchasing price. Despite being pre-approved for a great rate 3.29%, Ty was able to better that with a 2.9% rate. The purchase price was agreed upon with the stipulation I would finance with VW. Two days later, I completed the paperwork, inspected the car, given a tour of the dealership then drove home a happy customer. I am utterly astonished how easy it was to shop and then purchase my desired vehicle. Sarah, Austin and Ty were professional and pleasant to work with.

I weigh over 300 lb I have plenty of Red Room Headroom and seating room under the steering wheel. Then has great pick up and go power. I love the body of the car and the fuel economy is great

Went to see Mike at carizona he had a great sence for the vehicle I was looking for just by talking to him over the phone i went to the deslership and he had a couple of vehicles already to go for me to test drive it was a great experience

I was looking at Journeys for a few months and I recently upgrade from a 2014 Chevy Cruze to a 2015 Dodge Journey RT. I'm in love with it. It's probably the best decision I have ever made. Yes I'm aware I only got a year newer vehicle than the one I had but my options were slim with price ranges. I wanted a 2016 or 2017 dodge journey but the price was to high and I was upside down on my Cruze. (Only had my Cruze 2 years on loan) Journey drives so smooth. And i love the interior design. This SUV is underrated by the critics. I think they should reevaluate it. It's a nice budget friendly Mid sized SUV and I love it. The gas mileage hasnt even been that bad either. Cant wait to take it to Florida.