I bought my 2015 pick-up from Morning Star Motor company after shopping online for a few days. The reason I decided on this vehicle was it was the best deal I could find in all of my searches across the states. I was a little skeptical about buying from a small used car dealer, but they had good reviews across several car search engines and on their website.
We made the deal over the phone and emails, and they always seemed upfront with all of their information on the vehicle and the process. After all the paperwork was completed, we drove 500 miles to pick up the vehicle and return home the next day.
On the return trip, the truck came up with a diesel filter clean and would not quit trying to clean the filter. I called the dealership, and they made some calls and personally set up an appointment for this to get fixed. It wasn’t a simple problem to repair, and they stuck with their dedication to making it right.
The customer service that I received from this small used car dealership is by far better than any car dealer or most businesses that you find on a daily basis.
I highly recommend this business and their employees for your next vehicle.
Made an appointment to get some recalls done and a oil change. Was told I???d be in and out in under two hours so I opted to wait for my vehicle. After 2 1/2 hours I asked for a ride as they forecasted another 2 hours till it was done. Buying the vehicle was great at LHM Dodge, each service however is a xxxx nightmare.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Always a pleasure to visit LHM in Albuquerque. Chris Quiñones is the best sales team member I've ever worked with, and the service department staff is no exception when it comes to fast & knowledgable skills under the hood.
I was serviced very fast and was treated very well.and would recommend to family and friends excellent work and very prompt. I???ve been a customer for a few years there and I won???t go any where else for services
Great experience buying a 2019 Jeep Grand Cherokee
by James from Los Lunas, NM
December 4, 2018
Everyone was helpful very professional and Courteous. Went too work right away to find the Vehicle I wanted. It was a bit challenging finding the particular vehicle ai wanted on the lot. Everyone rose to the occasion and I came away with what I wanted at a very decent price. Thanks to everyone.
I have bought 2 cars from the Car-max in Albuquerque, NM. I have had a great experience both purchases and would highly recommend anyone shopping there. I appreciate the extra effort the manager made when my license would not scan because my dog got a hold of it. Thank you Car-manx
Frida Padilla was extremely helpful to me throughout my car buying experience. She is knowledgeable, kind hearted, and genuinely enjoys helping people find their dream cars. I would recommend her as a dealer no matter where she worked
Buying a car through this company was quick and easy. They had the perfect car for us and we recognized it without any pushy salesmen or pressure. We worked with John Baca who was very professional and courteous at all times. He expertly guided us through every step and we could not be more pleased! Now that I know about CU Auto Sales, I will check with them FIRST the next time we are in the market for a vehicle.
My experience overall was good .I had questions for the Finance Department and my Calls were either Not Returned or Slow to Return Calls. This Definitely Needs Improvement for Customer Satisfaction to Finalize The Sales . Overall on the Sale ,4 stars.
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