Used 2017 Dodge Journey for Sale in Charlotte, NC

Rodney worked very hard to get me the best deal possible . Excellent customer service. I had a great experience at Keffer Mazda!!!

My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.

We were apprehensive after reading some of the reviews here but A.J. Franks and Cathy Hill were so helpful in answering our questions, taking photos, and following up on our requests so we decided to make the 900 mile trip each way and the car was everything they promised. It looks new and A.J. went beyond what you could ever expect. He was wonderful, kind, polite, patient and setting up services such as codes, Bluetooth, and explaining many things about the vehicle’s operation. We left a thrilled customer counting our blessings on the way home. The dealership personnel were polite and helpful and we were treated with great courtesies. We can’t say enough good about our experience. Bless you A.J.!

It meets all my need. Very spacious and comfortable . Extremely excited with the truck. Family will be comfortable in the vehicle and ready for a road trip.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Great car with great power and amazing sound system, 20 miles/gallon in city driving. Flex fuel always keeps my gas price low. Overall a really nice car :)

I've been thinking about how to write this review without making it too long. There is just no way around it. It might be a little long.. I'm a retired senior citizen with a limited budget. My wife and I searched the internet for over two weeks researching the car we wanted in the Charlotte area. We found many but either the price was too high or the miles were. Then we thought we found it at Adams. They had a lot of good photos, we loved the color and it was a top of the line model. It had extras like leather interior, a moon roof, and a 12 speaker sound system with 360 watts of power! (I was a teen in the 70's and that thing can really put out some some great sound!) It also had low mileage and a great detailed carfax. I called to see if it was still there and it was. I told the person on the phone THAT was the car I was interested in and it had to fit my monthly budget. I told them what my monthly payment could not exceed and if I drove there to see it I needed to know it fit my budget. The next morning I got a call telling me they could hit my number and to come on down to see and test drive it. We went down, drove it, and loved it. Of course I just knew they were going to tell me my payment would be either what I told them or a few dollars more. Not only did Jason Dunham (Sales Manager) come in and tell me my payment would be $20.00 BELOW my budgeted number, but also he gave us a 3 year 36,000 mile warranty at no additional cost! Also, our final price included sales tax and licence fees. It was raining when we I got in to drive it home. When I got home I noticed a small "scuff" on the left corner of the rear bumper. My wife said "oh let it go! it's nothing..." After I reviewed the pictures and it wasn't there I called Adams and told them "I know I took possession and took it off the lot and take full responsibility for doing that, but can you do anything?" Well, Jason told me to bring it back and they would look at it. I brought it back and Jason said"of course I will fix that". So I took it back for the repair. Since we have such a unique color car and it is 3 years old they decided if they only pained that corner there may be a problem with a perfect match. Therefore, I had to leave it overnight as they decided to paint the entire bumper! No charge to me! It is a perfect match! I have bought many new and used cars over the years but NO ONE has ever treated me with such respect as Jason, and Henry. If you are looking for a great car for a great price you need to give Adams a try. You will not regret it!

This SUV met all my expectations, and is the best vehicle I have owned. It is the perfect size for my family of 4 with 2 young boys. I enjoy driving it and have a peace of mind knowing my family is in a reliable vehicle.

I just want to thank Mr Renee for his professional act of kindness in quick process in get me and my wife???s our Grand Caravan we are so happy and excited about our new vehicle you and Amanda and Mr Jeremy were great thanks again God Bless you guys.😄😎😅

This car more than meets our expectation. It drives and rides great. Even the back seat is comfortable. We love all the storage it has inside.

I was shopping using the internet looking for a 2010 Tacoma Sport. My wife's friend has a Tacoma and my wife has been wanting 1 for a long time! First, the color had to be Gray as well. Thus, I discovered Toyota of Gastonia by clicking on a ad that was displayed by one of those sites like cars.com or Carfax. When I read the ad I went to the dealerships website. This Tacoma met all of our criteria to seriously consider or purchase. I clicked and sent a email inquiring about the truck. I received a prompt response from Dan, their internet contact sales person. Now this began on Wednesday morning, April 19,2017. I ask Dan all the questions I had about the Tacoma, which were a few because there was only 2 outside photos due to it just being put on their lot. It had not been detailed yet it was so recent. Dan answered every question truthfully and told me everything even though it might mean I could say, oh well and pass on it. The only thing wrong were some small scratches that I would expect to see on a 2010 truck. Besides, now I don't have to worry about scratching it because I use a truck to haul things in. Then it was down to price, price, price! I think we had about 37 emails back and forth before it was quitting time. Dan faxed some info to my personal financial lender and I told Dan I was planning to drive up Thursday and test drive the Tacoma. Unfortunately I was unable to go, due to a unforeseen situation. But we did hammer out the financials and had a tentative agreement on price if I decided to purchase it. Dan was a fantastic person to work with. No pressure on anything during the process. Plus he went above and beyond in working with my lender, in showing the value of this particular truck. The new plan set was that my wife and I would drive up first thing Friday morning. I live in SC, 2 hrs away from the dealership. I told Dan to expect us around 10:30. Dan said that Rick would be the sales person who would be taking care of us upon our arrival. We arrived around 10:15, and were greeted by Rick. After introductions Rick took us outside to show the truck. Just walking up to it I was smiling and already loving it so far. Rick did a walk around showing me every scratch (really just a couple surface ones) or nick on the bumper. Dan had done a very good job describing the truck and any thing that one might consider a flaw on it. The interior looked just about in new condition. The detail person(s) did an outstanding job on the exterior and interior. And pardon the pun, but they paid attention to every detail on it! Then I got to give it a good test drive. On the interstate, through town, and some curvy roads. When we came back to the dealership Rick asked what did I think. I just smiled and said we want it and lets go do the paperwork. Rick took us inside and began the process of purchasing the Tacoma. Rick put us at ease with his calm manner and made us feel like we were old friends. Rick went over all the particulars regarding the purchase, explaining in detail what the paper work presented meant. After everything was finished that Rick had to do, he ran the paperwork to the dealerships financial personnel. Then we were escorted to that office and did the official signing of all pertinent documents. Then the truck officially became my responsibility as the new owner. Then, a problem of my own doing. I didn't bring my tag to transfer. Rick came and saved the day. Rick was able to furnish a tag to get me home on with just my word to bring it back the following Monday. I was driving back home by 1 o'clock. Dan and Rick, due to their professionalism, honesty, demeanor, and go the extra mile and always doing the right thing for me has gained Toyota of Gastonia, a customer for life. That you can count on! We've told all our friends how well we were treated by everyone and one is even going to contact the dealership for a future purchase, I can only speak for myself, but I was totally impressed with the whole process!

This is the 3rd Journey that I have owned. Before this purchased I own a Jeep Patriot and it does not come close to the Journey. You sit up in the Journey and it is a very comfortable car. Plenty of leg room not only for the front seat but the back seats as well. Has plenty of power, and the car overall is good looking.

It was my first brand new car & like anyone else, all the research on brands and types surely confused me. Through the process of test driving all the vehicles i was being sold on all the good and useless features the cars came with etc. However, as an experienced driver i was looking for a great drivers experience and not a dashboard full of pointless LED back-lit buttons. Day 1: 30 minutes, Kenny shows me how cool Mazda is and the test drive. Day 2: 15 minutes, I tell them that my financing got through and showed the check via email and got my car home. Day 3: Gave the check, got my duplicate key and wrote this review. My APR was a little high and even after we had a done deal, when i mentioned that part, Kenny was kind enough to make a considerable difference on the total value. No negotiation. I said so about my APR and he gave me a reasonable number immediately. ** no desperate follow ups, No selling me on BS upgrades(everyone knows a pair of floor mats do not equate to an extra $500 ;)). He let me drive, decide and pay. As simple as that.** I am not going to say i recommend kenny because if you are reading this, you should know by now that he's the go-to guy at Keffer Mazda.

Bought the car as a low mileage used. Had a few kinks with it but Lee as usual have taken care of everything for us

James Lawrence made my experience absolutely amazing. I couldn???t have asked for a better salesman. One of the Best experiences I have had buying a new car. I will definitely be recommending you guys! Thanks James! You rock!!😊

For a SUV it has all the whistles and bells that I need I bought one years ago for the wife and liked it so much I had to buy another for me

Took my car to the Mooresville dealership. I did not buy my ATS Cadillac from them but that made no difference. They diagnosed my problem and corrected it right away. It was the batteries in the FOB. Not only did they correct the problem but they were very courteous and treated me exceptionally well. They washed and cleaned my car free of charge. I will be servicing my car there from now on. Great job Randy Marion Cadillac!

This suv met all of my needs. Its the perfect size for my family, 3rd row ,awd, leather.. I absolutely love my new vehicle . It's very spacious and was well taken care of.

My wife and I were traveling from Texas. I had just bought a new Tundra and during our trip the maintenance required light came on. We stopped by Scott Clark Toyota to check it out. I was amazed by their customer service, timing and the work they did. They were fantastic. I thanked the service manager, but I want to tell the ownership that they should be proud of their team. I wish the Toyota company would send their team to that facility to follow their service standards. Thanks Scott Clark Toyota.

I have had 2 Dodge mini vans and an R/T Charger. My Journey is every bit the Hot Rod my Hemi charger was. The 8" display is the best I've seen. The vehicle has good visiuals all the around. It gets up and goes!!! Got on the highway today, 35>80 in an instant. I have long loved my Dodge V6s and their badass transmissions. This ones trans is a little off, not sure what, but it does not drop out completely like my Mercedes Benz Trans in my 08 Charger R/T. That was BS

car is nice better then what we ever had.car runs great .engine run nice.its nice you can get free inspection for the life of vechile.thats nice.

Picture it: Sicily, 1918. Who begins a review with a Golden Girls reference? Me. That???s who. It???s an age reference so that the reader knows I???m a (mostly) adult person who is old enough to remember those kooky gals on the t.v that wasn???t flat. Or, I could be a 25 year old man-child living in my parents??? basement binge-watching ???80s re-runs while lounging on a 1970s couch carelessly eating stale Cheetos and wondering what shall become of my life. But The Facts of Life are on next so life goals don???t particularly matter right now. It???s the internet so you don???t know. You???re just going to have to trust me that I???m not the guy on the couch and I???m pretty o.k. at this adulting thing. But you know what matters right now, my dear readers? Being able to purchase a car from a good dealership. Well, that doesn???t really apply to the aforementioned guy on the couch because he needs to learn that you take the good, you take the bad, you take them both and there you have, the facts of life. Speaking of good, Gastonia Dodge is good. Like Friday night pizza and a pint of ice cream while watching Dateline in your jammies good. That means it was really good. From the moment I spoke to Sam I felt like I was more than just a potential sale; more than just dollar signs. I had a budget and needed a reliable used car to sell all my meth. What? Just checking to see if you???re still reading this. I needed a reliable used car to transport me to and fro my responsible and legal job. And to take my miniature primate (child) to school, the park, and various other places children frequent. Sam was personable and genuine. I had visited another dealership the day before and I walked away ashamed and embarrassed of myself and my budget and my fly wasn???t even down nor did I have toilet paper dangling precariously from my foot. I wasn???t treated like a person, I was nothing. But not here. Sam treated me with respect and there was an air of friendliness throughout the entire dealership; it hung in the air like a crisp Lysol scent from a freshly cleaned bathroom. Speaking of bathrooms, you shan???t be treated like fecal matter at this dealership. Sam took the time to listen. Everything about him was genuine from the second he answered the phone until I drove away in my beautiful Jeep. He knew I am a struggling single mother with a budget and he cared. His humor is a wonderful gift and he helped me feel quite at home in the dealership. I imagine if I had friends it would be very much like my time at the dealership. The atmosphere itself is soothing from the warmth of the carpet to the spike of Sam???s hair. All employees there were genuinely friendly. I am repeatedly using the term ???genuine??? because none of the employees were fake like my breasts. What? There you are, you???re still with me. Brad, the finance paperwork man (that???s a technical term) was wonderful as well. The beautiful thing about Brad is that he doesn???t cowpoop. He tells you exactly what the numbers mean and why they are there. Underneath his dealership-issued polo beats a heart of non-cowpoop gold. And so I say to you, my dear readers who are not watching The Facts of Life right now, if you are in the market for a vehicle please consider going to Gastonia Dodge. Sam and Brad were the absolute best and I am so happy. I never thought I could ever own a car that wasn???t around before the invention of the McRib. And now I do. Thank you so much, Sam and Brad.

I have owned a few cars but this one is my baby. I like the newer ones as well but I would not trade mine now.

My wife and I came to Victory Chevrolet to buy a used car. Joe Harrison, the salesman, spent hours with us going from lot to lot looking at various used cars. When we finally agreed on one, we couldn't come to terms on it. I mentioned that we were close to an offer we had at another dealership on a new car. Bryce Gandy, Vice President, then put together a deal using various incentives beating the other dealer's offer, an offer we couldn't refuse. At times I wondered during the roughly eight hours we were there, how many times do they go to this much trouble for nothing? Joe and Bryce were great, and made us very comfortable during the whole process of making the deal. Then I thought, how long will it take in the finance office. Randy Lee made the purchasing process quick and efficient, more so than any new car purchase I've ever made. Joe, Bryce, and Randy made this the best and least stressful new car buying experience (7 total) we've ever had. Thanks to Victory Chevrolet for being a first class business!

This vehicle is perfect for the growing family and the price! The 2019 has the third row seats and plenty of head and leg room for adults.

Quick, efficient, and affordable oil change, replace cabin air filter, and replace wipers. Tasty ccomplimentary coffee beverages and popcorn. Clean, comfortable waiting area. Friendly and helpful staff.

Great value for the money. Great options with the 3 row seating and 4 cylinder model with great gas milage. Would recommend the Dodge journey for any mid size family.

They fixed my AC compressor within 24 hrs even after having to order the part. They supplied me with a loaner car as well. They are very pleasant to work with and would highly recommend them.

I loved that I came in for an oil change and state inspection and it only took 45 mins. I didn't have to waste half my day off waiting like I do at City Chevrolet. City Chevrolet is a mile 1.5 miles from my house but from now on I will drive the 30 mins it takes me to get to victory Chevrolet

The service was exceptional. They are always happy to help with any questions or concerns that I have. The service men do a great job on repairs to my car. When I decide to purchase my next vehicle, it will definitely come from Victory. I have told some of the other teachers at my school that they should go to victory based on service. It is top notch! Thank you!

They appreciated my time. I was told it would take an hour for them to complete the service to my vehicle and it was done just under an hour. The past mechanic shop I would go to would say it would take x-amount of time and it would take much longer. And my car is running like new!

Everyone was very nice and helpful. My car was not ready When first thought so I was given a nice loaner car to drive For a couple of days.the service manager went over everything With me that was done.

I've been thinking about how to write this review without making it too long. There is just no way around it. It might be a little long.. I'm a retired senior citizen with a limited budget. My wife and I searched the internet for over two weeks researching the car we wanted in the Charlotte area. We found many but either the price was too high or the miles were. Then we thought we found it at Adams. They had a lot of good photos, we loved the color and it was a top of the line model. It had extras like leather interior, a moon roof, and a 12 speaker sound system with 360 watts of power! (I was a teen in the 70's and that thing can really put out some some great sound!) It also had low mileage and a great detailed carfax. I called to see if it was still there and it was. I told the person on the phone THAT was the car I was interested in and it had to fit my monthly budget. I told them what my monthly payment could not exceed and if I drove there to see it I needed to know it fit my budget. The next morning I got a call telling me they could hit my number and to come on down to see and test drive it. We went down, drove it, and loved it. Of course I just knew they were going to tell me my payment would be either what I told them or a few dollars more. Not only did Jason Dunham (Sales Manager) come in and tell me my payment would be $20.00 BELOW my budgeted number, but also he gave us a 3 year 36,000 mile warranty at no additional cost! Also, our final price included sales tax and licence fees. It was raining when we I got in to drive it home. When I got home I noticed a small "scuff" on the left corner of the rear bumper. My wife said "oh let it go! it's nothing..." After I reviewed the pictures and it wasn't there I called Adams and told them "I know I took possession and took it off the lot and take full responsibility for doing that, but can you do anything?" Well, Jason told me to bring it back and they would look at it. I brought it back and Jason said"of course I will fix that". So I took it back for the repair. Since we have such a unique color car and it is 3 years old they decided if they only pained that corner there may be a problem with a perfect match. Therefore, I had to leave it overnight as they decided to paint the entire bumper! No charge to me! It is a perfect match! I have bought many new and used cars over the years but NO ONE has ever treated me with such respect as Jason, and Henry. If you are looking for a great car for a great price you need to give Adams a try. You will not regret it!

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle