My sales associate, Nermin, was simply outstanding! He was friendly, personable, and knowledgeable about the vehicle. I came in towards the very end of the day and he encouraged me to take the vehicle home so my wife could also drive it. Even though I did not buy the vehicle, I would return to Billions because of my experience with Nermin
I stopped by here to look at one specific vehicle that I had called about earlier in the day. The salesman met me at the specified time and was very cordial without being pushy. I decided to purchase the vehicle after negotiations and was very pleased with the entire experience. I will definitely purchase my future Chevy product from them.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
We have now purchased two cars from Moss Motors. One for each of my daughters. The one car over 5 years ago and another just last weekend. I have nothing but good things to say about these guys. They are not hard sell and they work with you in anyway that they can. You will NOT be buying a new or certified car. What you will get is a nice newer car probably with a lot of miles on it but still in good shape. I WILL be bringing my business back to them in the future
Ryan Curtis was awesome to work with! As a female, you never know how you'll be treated. He was never pushy and answered all of my questions. He was very patient with my indecisiveness! He's highly recommended!!
Last stop in a long car shop..arrived on the lot at 8:30 am - drove out with new vehicle at 11 am! Garret Fischer our salesperson, plus the incredible support staff made it a very efficient, stress free experience! Should have gone to Stew's first!
I had a pleasant time buying from them. I looked online at a car. The salesperson Tim helped me right from the start. Polite gave me all them info. for what i wanted. He gave me alot of good info. in,return that would help me get what i wanted. He was never pushy on saling me anything. I liked liked that he was upfront on everything. I
Our salesman was Carlos. He did a good job helping find the Pacifica we wanted. We drove several cars finding a car that matched our picky needs.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.