Used Cars for Sale in Urbandale, IA

My sales associate, Nermin, was simply outstanding! He was friendly, personable, and knowledgeable about the vehicle. I came in towards the very end of the day and he encouraged me to take the vehicle home so my wife could also drive it. Even though I did not buy the vehicle, I would return to Billions because of my experience with Nermin

James Merrill is a great salesman ! He was able to answer every question i could come up with, and actually gave satisfactory answers. There was no wishy - washy bologna you deal with in most dealerships. The management was quick in understanding my time was important, and didn't waste it making me sit around for hours. The Alfa Romeo I purchased was beautifully clean and ready for me to take home, when they said it would be. Delivery was so smooth and informative. Thank you Billion! And thank you Mr. Merrill!

This is the place to go if you want a no pressure, no nonsense, straight-talk car shopping experience . I dealt with Brad, who, from start to finish, was low-key but very attentive in his sales approach. He was well-versed about the equipment offered on the car I ended up buying, quickly and efficiently took care of pricing my car's trade-in value, then got me set up with the dealership's finance and title processing people. Stephanie put together all the needed paperwork quickly-- very efficient and knowledgeable---and I was on my way.

I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.

Appointment for service was quick and the quality of service was excellent. The waiting area was comfortable and the shuttle service was great.

Karl Chevrolet is always professional, well organized, they do what they say they will do, the shop is always spotless. Top notch service.

Have purchased several (5) vehicles from Karl. Always have received excellent service. Appreciate being able to make appt. online and not having to wait around for vehicle to be serviced.

Timeliness. of service preformed and cleanliness of the dealership. Service tech was pleasant and easy to work with. Like the free car wash.

The quick turn on the service of my car without an appointment. Very kind and courteous staff!! So glad we bought our car from Karl Chevrolet!

Work completed on time and the people I dealt with were friendly. Karl's Chevrolet offers more services than any place I have taken a car.

Tech guy Did oil change and tire rotation.Staff was good and service best too. Free shuttle service . highly recommended..

From the moment we walked in we had great service. Brad Baker was the awesome guy we dealt with. He worked with us to see what was right for us and get us into the perfect vehicle. We test drove a Highlander and fell in love. Brad explained different features with us so we knew what we were getting for our money.

Brad is very helpful! Such a nice guy! He will do ANYTHING he can to get you what you are looking for! He is willing to go above and beyond(which is an understatement) for his customers and takes very good care of them! HIGHLY recommend him to anyone looking for a new vehicle! He is not just about making a sale like some, but he is truly passionate about every aspect of your experience! He did everything he could to get my boyfriend and I into EXACTLY what we were looking for in our price range! He originally told us we could pick up the car Thursday or Friday but when he found out my birthday was Tuesday, he made sure he had our vehicle ready to go for us on Tuesday so we could pick it up for my birthday! That was awesome! He even put a big red bow on the hood of the vehicle and rolled out the red carpet for us! Overall was a GREAT experience and HIGHLY recommend him to anyone in the market for a new vehicle!

These guys definitely deserve every star they get! My salesman spent 3 hours with me answering every question I had about the car I ended up buying. He researched maintenance records, ran additional diagnostics, all things that were above and beyond. The process from beginning to end went smoothly. I will definitely buy there again!