Made an appointment to get some recalls done and a oil change. Was told I???d be in and out in under two hours so I opted to wait for my vehicle. After 2 1/2 hours I asked for a ride as they forecasted another 2 hours till it was done. Buying the vehicle was great at LHM Dodge, each service however is a xxxx nightmare.
Always a pleasure to visit LHM in Albuquerque. Chris Quiñones is the best sales team member I've ever worked with, and the service department staff is no exception when it comes to fast & knowledgable skills under the hood.
I was serviced very fast and was treated very well.and would recommend to family and friends excellent work and very prompt. I???ve been a customer for a few years there and I won???t go any where else for services
My experience overall was good .I had questions for the Finance Department and my Calls were either Not Returned or Slow to Return Calls. This Definitely Needs Improvement for Customer Satisfaction to Finalize The Sales . Overall on the Sale ,4 stars.
Needed an oil change and tire rotation for my vehicle, LHM offered a package of 3 of the services at a very affordable price, the service was quick and the team very helpful and polite, great dealership to have you vehicle service needs preformed.
So my experience at Larry H. Miller Dodge was top notch. True professional salesmen that were a pleasure to work with. Not pushy at all and incredibly knowledgeable. Gabriel Lopez made my wife and I feel very comfortable the moment we walked in the building. I was on the fence between two different vehicles and within 5 minutes Gabe helped me make the decision. He had me do a simple pro and con between both and just like that, I'm buying a Charger. I wasn't disappointed. Over the course of two days we spent close to 8 hours with Gabe. We got to know him a little bit and enjoyed similar stories about our children. After many test drives and looking over the inventory we finally decided on our two vehicles. After negotiations were over, which I'm happy with, we were pushed off to the finance guy. In the past that has been a bad transition for us. This time was amazing. Gabe turned us over to Andy Hotz, who was as fun to work with as Gabe. Andy was upfront and honest about our coverage and he sold me on the benefits. I know I'll take advantage of everything we purchased. In 5 years our cars will still look brand new at 100k miles. Overall my wife and I are beyond happy with the experience. In five to seven years when I replace this car I will be buying from Larry H. Miller again, without question. Thank you so much guys!
I have bought 2 cars from the Car-max in Albuquerque, NM. I have had a great experience both purchases and would highly recommend anyone shopping there. I appreciate the extra effort the manager made when my license would not scan because my dog got a hold of it. Thank you Car-manx
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