Came to look at a car I found online. After the test drive, I knew I didn't want that car; seat and armrest weren't comfortable. Salesman found another car--this one didn't even have an armrest. I stated this wasn't what I was looking for and I was looking for a car that I would use until the wheels fell off. I could see him getting irritated and he said, "Can't you just get used to the armrest?" I knew specifically what I wanted and what I didn't. Eventually after showing me many cars that didn't fit what I was looking for, he said, "You're gonna have to sacrifice on some of the things you want."
He seemed very irritated that I did research on cars. He gave me makes and models they had on the lot that might work, and I was using a website to tell him if the cars would be acceptable. After a while of telling him no, he stated, "Not that I think that website is lying but I never hear about any of those complaints." This was the final straw. You are a salesman. People are not going to come in and tell you about how bad their transmission is when they are trying to trade it in for another vehicle.
I bought a car I love a week later with EVERYTHING I was looking for. I didn't have to sacrifice anything and I got it $5000 less than cars they were showing me.
I had a great experience at slimans. At first I didn't think we were going to reach an agreement but Eugene was very patient and persistent and kept me in the loop the whole time I will definitely be back when I'm ready for a new vehicle thank you Eugene for all your time and patience.
Eugene is a great salesman he will not steer you wrong. I bought a car for my daughter and then one month later bought one for my wife. I have had no problem with Slimans even the service is great! I will be back again to get my car next.
I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
Excellent customer Service! Great experience Staff really takes care of their customers and provides great service ! I have purchased multiple Vehicles in the past from here and will continue in the future
Christain was informative, professional and so nice. He was great to work with and made the process very easy. Matthew made the finance process painless and comfortable. Thanks to both of you for making my experience really great! I am thrilled for my new car!
Loved it so much I bought a RAM and JEEP within 30 days!!!!
by hendeje1 from DealerRater.com
August 31, 2018
This team has it right. I hate buying cars and I was reminded of it again recently until I found North Olmsted Chrysler Jeep Dodge Ram. I had been shopping various brands and locations to find someone who made this experience personal, efficient, staying custom orientated while keeping my budget in mind. Lucky for us we met Todd! He was right on with helping me finding the RAM truck I wanted. Their inventory is huge do not be fooled my the smaller lot they have at least 2 overflow lots. They also have the best prices compared to other surrounding dealerships. At one point I asked him to bring me over a truck that was outside my budget he did and tried to steer me into the truck that was in my budget, yes you heard me right he did not try to put me in the higher priced truck. Side note I left with the dream truck and higher priced, totally my choice. Then comes finance the dreaded paperwork in the back of my mind I was thinking this is where it is going to suck. I was wrong Walter was very quick and knowledgeable. I spent less then 20 minutes doing paperwork. Amazing..... Fast forward my daughter turns 16 so last weekend I decided to buy her a car guess where we go, you got it Todd. I left with a new JEEP Compass. I would have never returned or even considered buying another car in less than 30 days without the amazing customer service I received a few weeks before. Service department was great too. We heard squeaking from our truck so while shopping for a new Jeep we took the truck to service and they fit us right in fixed the problem with no delays. Who does that on a Saturday I thought for sure I would be making an appointment. Amazing talking to Mike, super friendly and not a robot personality that I am used to at other places. Thank you for everything Team. You have a new loyalty customer, you have returned my faith into the car dealership world!
This dealership has been nothing but good to me. I have leased two different Jeeps- a 2016 Cherokke and now a 2018 Compass. Chris Weber was my salesman both times and he was nothing short of amazing. He has made the process of getting into a new car as easy as can be. I will definitely be a returning customer in the future.
I drove seven hours to purchase a 2018 Chrysler 300 Limited AWD from these most delightful professionals. Chris and Walter were exceptional professionals who demonstrated customer service with remarkable excellence. - My wife and I are basking in the joys and delights of our luxury car. - Thank you Chris and North Olmsted Chrysler Dealership.
by Buyer from Broadview Heights from Broadview Heights, Ohio
October 24, 2018
When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience.
Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt.
We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.
After 2 years of service at Brunswick Auto Mart it was time to replace our 2012 Toy Sienna. I was guided through the process by Dominic Diliberto. He made the time available for me prior to the official opening of the sales department and met with me again for test drives. We bought a 2018 Toy Sienna XLE. He made sure the car was ready to go and had been prepped to our expectations. The deal was signed and delivered by Teri Mateo the Sales Manager. We received a great offer for our trade and were shown several ways to finance the deal. She is one of the best informed Sales Managers I've dealt with in 50 years of buying cars. Brunswick Auto Mart is a top notch auto dealership! Looking forward to working with Rich in service for the life of this new car.
It was the easiest new car shopping experience I've ever had. The process went smoothly, no pressure, no stress and all of our questions were answered. Our salesman (Kevin) was a pleasure to work with and he knew his product, too!
We worked with Sam to purchase a 2016 Tahoe LTV. He worked with us to deliver a great price and great service. I lived outside the area and they had the exact vehicle i was looking for. I asked questions to confirm the options and the quality of the vehicle. Sam was responsive and everything seemed in order so we made the trip to purchase the vehicle. When we got there the vehicle was detailed and ready for us. It was the exact condition that was described and we completed the purchase. The process was smooth and everyone there was courteous and professional. I would recommend Sam and the dealership to others.
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