Used Dodge Journey for sale near Amherst, OH

When I went to SERPENTINI CHEVROLET to purchase a used 2012 SRX. I had really excellent credit. I made a big GIGANTIC mistake. On 4 APRIL of this year I purchased a used 2012 SRX with 145,000 miles on it. Going in to the deal, I did not realize how hard it was going to be to get someone to finance a vehicle with that many miles on it, and at 12 years old in car years. This SRX is considered to be an OLD, over the HILL motor vehicle on LIFE SUPPORT. In other words this 2012 SRX needs a MAJOR HEART TRANSPLANT. I am still getting loan TURNED DOWN NOTICES in the mail. It has been over ONE MONTH since I drove it off the lot. I am currently making the TURNED down NOTICES that keep coming in the mail into a big GIGANTIC roll of toilet paper.

Very nice car, interior is super sleek, it handles super well. Engine runs great. Very spacious inside 3 rows lots of leg room. Love the seat warmers!!!

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

Great performance, great handling. The dual zone A/C is a really nice feature. I actually like the rearview being in the mirror, it's a good safety feature, as your eyes are in fewer places.

Service was done quickly and professionally. A great experience and professional team. Go my appointment quickly and when I needed it. Would recommend Ganley service to my friends and family.

I have not owned for very long but really enjoy it. Plenty of room and good mpg. I would recommend to anyone wanting a small suv.

Sales representative was wonderful. I was very pleased with the purchasing process. The entire sales team was great. Finance person explained everything well. Not one bad thing to say about my experience with the Stongsville location.

Bought new in October 2017. 85,000+ miles. Needs new set of tires (previous set went 40,000+ miles) and a new battery (original battery dying after 69 months). Otherwise just (full synthetic) oil changes and routine maintenance. 2.4L 4-cyl. engine/4-sp. automatic trans. runs strong. 21 MPG in town, 30 MPG on the highway. Good winter traction with the right tires. Nothing inside or outside has fallen off that wasn't helped off by road debris. I wanted basic transportation without all the bling - this vehicle has more than filled the bill.

The Journey I purchased has all wheel drive and drives great in the snow. Its very roomy and has plenty of storage even in the floor. I really like the heated seats and steering wheel.

Always helpful and convenient. When my tire was going flat they fixed problem no charge

This SUV meets all my needs. It has spacious third row seating, plenty of cargo storage compartments, several 12v plug ins, USB & aux ports. It rides smooth and the upright seating proves comfortable on long journeys! Its powertrain rates sluggish, but I beg to differ, it performs just as a V6 should.

Logan is a fantastic salesman and super friendly. I will be a return customer when my wife needs a newer vehicle.

Very reliable. Great mpg and overall performance. Interior is comfortable with plenty of storage room. Love this car. I would not hesitate to buy another Journey.

great experience with this dealership helped me out in a very timely manner. couldnt ask for anything else

Hi guys: This is my 4th report on this vehicle. The car is now 10 years old and has 140,000 miles on it. Our car has the 3.6 Pentastar, 3rd row seating, 8.4 inch Uconnect system, roof racks, premium sound system, DVD player, rear air conditioning, push button start, heated seats and steering wheel, back up camera and is front wheel drive only. Engine, transmission and air conditioner have been excellent. Never a problem. 30 miles to the gallon on the highway. Many suspension components have been replaced and vehicle is starting to rust around the rear wheel well. Uconnect has had issues. All in all a very reliable and very comfortable vehicle. Highly recommend it.

Mike was my salesperson and Jared was my finance manager that were incredibly helpful. They had to deal with a challenging situation with their system upgrades, but navigated the situation perfectly and got me into my new car within 24 hours. I really liked working with them both and highly recommend the dealership!

This is my 2nd Journey and I was so happy with the 2014 that when I upgraded, I decided to get another one. I've only had this for a month but have been very happy with it so far.

Amy is always friendly and pleasant to deal with when I need repairs . She gives her customers great service . I also like the new facility. Very professional.

My vehicle has been pretty good up until two weeks ago , September 9, 2022. I experienced a no start situation with the vehicle towed to the dealership and the dealership has no idea what’s happening or watt they report bad battery no charge etc. I’m suspecting that the PCM has a bad chip due to a recall that was performed supposedly in 2018. I don’t believe my vehicle was recalled and have not received a recall notice from Chrysler Corp. so now I’ve got a dead vehicle in the shop the dealership has no concept of what’s happening and the service writer seems to be not knowledgeable enough to research the problem.