Used 2018 Dodge Journey for Sale in Franklin, TN

We are so thankful for the folks who work in the service department! We had the pleasure to meet Marty Gulley (and others) who walked us through each step of the process. In addition to our purchasing wiper blades, having the routine service done, they were also able to find the cause of a leak in the a/c system and repair it in record time. Due to our afternoon appointment at this dealership and the extensive repair that was necessary, we were loaned a marvelous GMC Terrain until the following morning so that we would not be without a vehicle in the overnight hours. Our 2011 GMC Terrain was all set for our pickup by 8 AM the following day. That was amazing! Thank you!

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

I was shopping online for a late model Nissan Sentra without too many miles and I went through many different websites trying to find the right car. I found the car that I was looking for at this dealer and the price was very competitive. I worked with Ross on my purchase and everything went smooth and I am extremely pleased with the car that I purchased.

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.

Great staff great experience! So so happy. I went in so nervous with the whole car buying process and they completely made me warm and welcomed. They were just awesome!!!

2nd Journey we have owned. Loved the first one, but this one came with a third row of seats! Just in time to pick up my family from the airport!

I was treated very good by the service department. Thought my repair would be costly but it wasn’t. The service rep was easy to work with. I would recommend them without hesitation.

This vehicle is everything my family was looking for. It has 3rd row seats- a must for a family of 5. It's very roomy, and very comfortable. Has all the extra outlets (USB and DC ports). My children are extremely happy.

They had a G37x I was interested in, low mileage off-lease in red. We got to within a few $100 of closing the deal but couldn't get together after dealing with the owner. The other salesman I'd originally spoken with called back and offered to do the deal at my price but it was too late by that time. I'd already purchased another car.

Great family vehicle, lots of leg room front a back, comfortable ride with 3rd row seating that's perfect for my family and needs, stylish interior and exterior.

We have 6 grandkids so we needed a car with 3 row seating. Had a Honda Pilot, good car but low miles per gallon and expensive to buy, even used. The wife loves her new Journey and it fits our needs well. Lots of value for the money, fun to drive, and so far...no problems.

I was in the market for a fully loaded 2017 Ford Expedition, which were being heavily incentive by the factory. I came a cross a King Ranch Expedition at Ford Lincoln of Franklin that carried the Ford incentive but it was also discounted substantially because it had been used as a loaner for service customers. It had logged 2070 miles. I was contacted by Hayne, the Sales Rep and also spoke with Brian the F&I Manager via phone. The dealership was 80 miles form where I live and I already had financing in place. I was trading a 2014 Toyota Highlander Limited in which I had substantial equity and they offered me almost exactly what I was seeking on the trade, contingent on the vehicle being in excellent condition, which it was. I made an appointment to arrive at 10 AM on Friday morning, and when I did everything was in place. The Expedition had been beautifully detailed, Hayne showed me a round the dealership, which is impressive and Brian handled the business transaction as soon as he finished with a prior customer. Brian worked with the rep from my credit union and we got through everything with no issues. Hayne then took me out to the Expedition, gave me a bottle of ice cold water and a small box of customized chocolates (a first). Hayne covered all of the aspects of the vehicle and I was on my way in less than 40 minutes. The folks at Ford Lincoln of Franklin do things the right way, the first time. They were pleasant, forthright and did exactly what we had discussed over the phone. I came away knowing I'll do business with this dealership again because of the way they conducted themselves on this transaction. Finally, I had been in contact with 9 Ford dealerships in central TN and northern AL and even one in southern IL searching for the right vehicle. Some did ok, one was unresponsive even after a test drive, and 3 met my expectations. Ford Lincoln of Franklin was the only dealership that exceeded my expectations. I also got a follow-up call from Jesse Nichols asking if I was satisfied with the way I had been treated. You easily get the feeling that service and integrity are cornerstones for this excellent Ford dealership.

I wanted similar feature to my Grand Caravan, but more ground clearance. This vehicle is great with the exception of the third row having virtually no leg room. Not using it very often, I’m just glad to have the extra seats if needed.

This car meets my family needs and mine. The sales people are great and highly recommended. It’s the best ride I had so far and very comfortable

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Then they try to rebuild the rear again could not order the part that's how I end up with a new one after almost killing me on The highway

From the moment my wife and I entered this CarMax we were impressed with the level of customer service and attention provided. The salesman (Lorimer I believe is his name) was very accommodating and laid back. He did not rush us into a sale like the dealership we came from prior to checking out Carmax. He willingly allowed us to test drive various vehicles, gave my wife and I private time to discuss our impressions, and provided us with honest suggestions related to our unique needs in a vehicle. We finally bought a great vehicle (2013 Hyundai Elantra) at a great price. We recommend to all of our family and friends to try the CarMax way when buying their next vehicle.

Have a very basic no Bluetooth with no camera nothing special very basic. Does not have power seats, And does not have heated seats either

I like the features and style. This is my second Journey so obviously I like this vehicle model. I think that I got a lot of features for the money.

From the moment my wife and I entered this CarMax we were impressed with the level of customer service and attention provided. The salesman (Lorimer I believe is his name) was very accommodating and laid back. He did not rush us into a sale like the dealership we came from prior to checking out Carmax. He willingly allowed us to test drive various vehicles, gave my wife and I private time to discuss our impressions, and provided us with honest suggestions related to our unique needs in a vehicle. We finally bought a great vehicle (2013 Hyundai Elantra) at a great price. We recommend to all of our family and friends to try the CarMax way when buying their next vehicle.

My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.

I had an extra awesome experience with Downtown Nissan. - Started with me needing to get a new car because my 2004 Lincoln LS was aging and had some opportunities that it was in my best interest to get into the better vehicle. I originally started on Equifax site looking for Auto Loan to get approvals and 1800SecondChance gave me a link over to this several dealerships. I have the soft place in my heart for Nissan's. I had found some Altima's for a decent deal and sent an interest card. Chris Pearson responded. He and I talked about my current Credit Situation and Financial one and Car one and was straight up with him. He came back and said with your deal we would have to put you in a new one and this term and Interest rate. Also, you're approved so we can move on this today if you want. I was beside myself and elated. I wanted to field any other offers then thought about changing vehicle types. After few days I was asking a question here and there to Chris and was nice to respond and gave my information. In the end I with new Nissan Altima SR Special Edition. What an amazing ride. I can tell you that other Dealership that has 2 locations one in Gallatin and. on in Shelbyville is extremely shady and bad deals. Downtown Nashville Nissan stood above all the other dealerships non-sense and shadiness. I had every step of this process explained to me and were nice to me.. They treated me with respect and made sure we had all the options. Chris Pearson was very awesome at listening to what I was wanting and looking for and getting me into something that matched. Lacy was very nice in going over some features and making sure I could cover more things with Chris as follow up and making my whole time very good. Ricky doing the financing was very straightforward and patient. He was great at explained everything to me and showed me Why and How thing was working and helped seal the financial aspect of the deal. Was very good about helping me out on what I can do and how to fix other things too. This is what a team should be like and this is my 1st new car in my life and I am 46 years old. So to me w/o things being given to me like other people its all been tooth and nail. I look forward to buying other vehicles in future from this dealership. Thank you.

This vehicle is perfect for the growing family and the price! The 2019 has the third row seats and plenty of head and leg room for adults.

Bought a new Prius (third one along with many other cars over the years) - this was by far the most pleasant and efficient experience. We had signed up on a few on-line car buying sites, e.g., Costco and AAA and were contacted by several other dealerships. At Roberts, we dealt with Mike Bullock predominately over the internet; he handled all our questions and pricing quickly and professionally. Roberts was clearly superior to all other dealerships during this process and in the past in all regards. The car we wanted was difficult to locate and rather than trying to be talked into other styles, etc. Mike searched within a 600 mile radius, located one and had it brought to the dealership. Although hesitate due to over a 30 minute drive to the dealership, we can say it was worth it and would recommend it to anyone to deal with Mike and Roberts.

very good car and value. it has some great storage options. very comfortable. Excellent gas mileage. when using satellite radio it lets you know when there is favorite artist or song on any station.

My experience with this dealership was positive on all fronts. I found the vehicle online and contacted the dealership via online tools. I received follow-up within 15 minutes of the dealership opening (sent the message late at night) via the requested medium of communication. I was promptly connected with a sales representative who kindly answered my questions and coordinated a visited from 2.5 hours away. The salesman (Ricky) was very patient, courteous, and professional. The price offered on the vehicle was fair, the trade-in offer for our vehicle was the best we had been offered by any dealership, and everything was explained clearly. The finance representative who finalized our transaction had a great personality and made this part of the process a positive experience. The dealership itself is impressive with a beautiful aquarium and a wonderful atmosphere in which to conduct business. On all fronts, I highly recommend this dealership to those seeking their next vehicle. In my purchasing experience, they have been the gold standard and demonstrated the way to do business for others in this industry.

Great value for the money. Great options with the 3 row seating and 4 cylinder model with great gas milage. Would recommend the Dodge journey for any mid size family.

This car was exactly what we were looking for in a mid size suv...Plus!it even has built in coolers! the fact that the seats fold flat into cargo space made it perfect!

Simple car buying experience. My car salesman was great (Mark Myers) the whole process was simple. They were quicker on their end than my insurance was. In total I spent only a couple hours in their office and left with a great car.

We were impressed with RWDC from the first time I emailed them about a truck to the last contact we have had with them! I don't think there are any other places I can say that about the entire experience, including CarMax and an Acura dealership when we bought a new SUV. The email response was very helpful, but not in-your-face and pressuring. They let me "look" on my timeline. My husband and I went in and met with Steve Ashley, who had emailed me information. and LISTENED to what we wanted. I can't tell you how important that was!!! He didn't just try to sell us a truck. He truly heard what we wanted and sold us a truck - within an hour!! That may not seem unusual to you, but it was for us. We had already been to several other places earlier that day looking at trucks and had been looking online and other resources pretty intensely for a week. After Steve sold us on the truck, we still had the trade and financing to go. That's where the hassle usually begins. Not here though. It was awesome. Everything was straight forward and they didn't use these methods to try to take advantage of you. Actually, the financing was slightly better than our credit union so we went with it - better rate and easier too!! Then there's the mark-up on the warranty where you can get taken for a ride. We talked about the warranty for a while and understood that it was bumper to bumper and if you purchased another warranty on the vehicle before that one ran out, you could purchase it for about the same price. That was a great deal!! We had never seen a warranty for 150,000 miles/ 7 yrs and then to know we could double it for a few thousand dollars?!??! We were very impressed! Any questions we had, they were very happy to answer, even if it meant going to find someone else who had the answer. This is a top notch dealership! I wish you sold more makes of cars so we could buy any car we wanted from you!!! You should get the "Dealer of the Year" award for your integrity and customer service!! We have also heard the same thing about them from other people since we bought the truck and told them where we got it - including former employees. We just moved to this side of Nashville a few weeks ago and weren't familiar with RWDC previously. We are telling people from where we moved about them though!!!

It meets all my need. Very spacious and comfortable . Extremely excited with the truck. Family will be comfortable in the vehicle and ready for a road trip.

Back in 2004 my husband and I purchased our first vehicle together from University Motors fresh out of college. Of course the experience was scary at first. We didn't have the best credit, we had heard stories of getting taken advantage of from used car dealers, and more importantly we fearful of purchasing a lemon. To our surprise, we were treated with respect (they didn't take advantage of our youthfulness) from the moment we walked in the door. We got a fair deal on a great vehicle and it lasted us 10 years. Although the car needed a few repairs (we purchased - as is) they honored their warranty and we never experienced any reoccurring issues after their work was complete. Fast forward to today and their service has only improved. Three weeks ago we purchased a 2014, with the factory warranty, from them and got another great car for an excellent deal. Overall, the experience was great AGAIN - because this time we knew they would take great care of us - we didn't have that same anxiety. Consistency is key nowadays and they are without doubt consistent. Ask Cutler or Chris and you be in good hands.

This vehicle has a very smooth ride. It drives very nice and is very reliable for myself and my family. This is one of the best vehicles I have ever owned and / or driven.

This car is loaded with options and has room for 7 when you need it. Comfortable with great fuel mileage. The navigation and audio system are superb.