I had not been to this dealership for almost 2 years due to a bad experience...Justin my service advisor was outstanding and handled a recall service to perfection. He was professional, courteous and knowledgeable...he also took time to LISTEN. Thanks Justin because of you wwe will now give Ford and this dealership another chance in the future. Yes we have bought 3 vehicles in just under 3 years from this dealership so it's safe to say we will be calling again soon. Thx Justin they need more like you!! Franklin Ford Lincoln
This car is the worst vehicle I've ever own.
by Upset from Dundee, ny
December 2, 2018
After the warranty everything is braking, it is two years old, and I've had to put almost 3,000 in it really bad on the road.
Evan was awesome! We drove 3 hours after finding the car online. The Sonic Price made it simple - I knew it was a great deal and I didn't have to waste my time haggling to get the price where it should be. Because of the drive, we got in a little late but Evan, Kurt & Anita stayed to help us get everything taken care of. Everyone was friendly and welcoming and Evan was a pleasure to deal with. I could not be happier with my car buying experience!
Best retro looking muscle car
by Mopar man from Lima Ohio
November 30, 2018
Plenty of power, stiff ride with track pack suspension but handles well
Mopar 10 Edition just looks wicked. Interior a little plain but comfortable. Leather seats soft and well cushioned
Found the SUV online, went and test drove it. Quick and easy. Great people
Cheap Tire Roasting Fun
by NAPAMatt85 from Nampa, ID
January 8, 2019
I bought my 2009 Dodge Challenger SRT8 in 2019 and it only had less than 10,000 miles on it. At this point I was able to get an almost brand new $40,000 + car for the price of a Kia and it is an impressive performance machine. 425 horsepower and a six speed manual transmission for the price you can't go wrong here. Great looking car, makes all the right sounds, and is big and comfortable for touring. Love it!
I bought a Toyota 4Runner from Direct Auto Sales. The car was super nice, and everything it was described to be. The process was smooth and hassle free.
This is my 4th Grand Caravan over 30 years
by Brian from Thornhill
December 10, 2018
I use it primarily as a people mover for shuttling people around. The basic vehicle has performed pretty well. Beyond the normal maintenance, we've had to replace the rear a/c unit as it developed leaks. Also, the Uconnect system has given us headaches as it corrupts the phone directory downloaded from my phone, and Chrysler wants to charge a very unreasonable amount to replace it, even under warranty. This van has shown a little more rusting than my previous owned caravan, especially around the windshield .
My girlfriend and I went to this dealership after a few failed attempts at others within the same area. After we got to talking to Caleb we knew we were at the right spot. Caleb was knowledgeable and made it possible for my girlfriend to get a new car at the rate that suited her best. I???d definitely recommend coming to this dealership if you???re looking for a new car and asking for Caleb. I???m definitely going back when I???m ready to purchase my new car!
2008 was a bad year for the Dodge Grand Caravan
by Tony E. from Monticello, IN
November 23, 2018
We have spent almost $4500 in less than a year on our van. The heating and cooling system went out twice. We had to repair bushings that should not have failed so quick. The interior and the options are excellent. The video entertainment system rocks! Yes, we bought the van used but it only had 72,000 miles on it. It was bought locally and we are the second owners. You know buying a house is the biggest investment a person makes. Buying a car is second. Why do the big 3 automakers get away with fading paint, rusted doors, and vans like ours that breakdown at the drop of a hat!!! I’ll never buy from the big 3 again. The KIA Sorento is my next vehicle. I put 200,000 miles on our old Sorento without going to the shop once. 2008 was the first year for the Dodge Grand Caravan. STAY AWAY!!! Pick another year but not the 2008!! Also, you can’t check the transmission fluid. The dealer has to check it and it costs around $75!!
Mr. Ronnie & Mr. Mike Of Universal Kia are absolutely amazing! I am grateful for their time and great customer care. They are a true example of those operating in excellence. Thanks again gent???s & Universal Kia HH Kindest regards, Natasha O.
Replaced Totaled Journey
by whitst from Burlington, KY
August 18, 2018
Love, love, love it! Bought this car to replace a 2014 Dodge Journey destroyed by utility truck running a red light. 5-star side impact rating on both cars sold me. This car gets better mileage than the Journey and is a LOT bigger.
Caleb was a joy to work with when buying our new (to us) car. We called before we came in and let him know what we were looking for and upon arrival he had several choices ready for us! Caleb did a great job at understanding our goals and needs for our new vehicle and made the process a total breeze. This was by far the fastest and most stress free car buying experience we have ever had. We will definitely be recommending Caleb and Freeland to our friends and family!
Spacious and Comfortable
by AshleyY from Thornton, CO
January 12, 2019
We love this car for our family. It is incredibly spacious, the interior is beautiful. Drives very smooth and has many gadgets for the family.
Knowledgeable, customer oriented, service provider
by tfbergeron from DealerRater.com
November 15, 2018
We recently moved to Nashville and found ourselves in the market for a vehicle. The car selection, ease of doing business, knowledgeable and courtesy staff resulted in such a positive experience we went back a few weeks later and traded our other vehicle in for a new one. The process was quick, they had the car options pulled up and ready to review and the sales process was expedient. Great job by the Freeland Team
by SuperRam14 from LIVE OAK
December 30, 2018
The 2016 Dodge Charger R/T has great trunk space, good fuel mileage, great leg room and a fun sporty driving experience but do not take my word for it go drive one today.
Caleb is a great guy and an even better salesman! He???s very personable with his customers and makes sure that they receive nothing but the best. He really helped me out by finding a great car after being in a bad car accident a few weeks prior to the purchase. He made sure that it was a smooth process and that everything went according to plan. I highly recommend this dealership, and when you go ask for Caleb Courtney!
Loved it for traveling
by Sarahe33 from Ashburn, Va
January 12, 2019
This car was roomey and comfy for all our road trips! Great for tall people with super tall kids they even fit in the third row!
After searching for Ford Edges, I located a candidate at this dealership. I emailed them and received a prompt response. Dave McDonald was my contact and sales person. Photos of the car where spot on. We worked out the purchase by phone. Submitted a credit application by secure site on their website. paid a deposit to secure the vehicle over the phone. They contacted me to advise loan was approved and the terms. Drove about 31/2 hours to finalize the deal and take delivery. Very good experience. The dealership's inventory appears to be of good quality across the board. They buy nicer cars for resale. I am very pleased with my purchase and would highly recommend this dealership. Mike in finance was very easy to work with as well.
Repaired safety recalls still fail and leave you s
by RegT from Edmonton
January 12, 2019
Honestly I used to love this truck for about its first 60,000 kilometers after that things start to break and Chrysler does not want to help you not to mention the very pricey maintenance intervals you have to get done for warranty.
Had a rear differential safety recall fixed and 80,000 kilometer it still failed and caused me to go sideways on a highway, they ignored all attempts of coverage or help. The truck itself was stylist with an amazing interior and alpine sound system. It had heated power leather seats, bluetooth talk amd even played dvds on the screen. Performance was great..however..the Hemi would get very sluggish rather quickly after each dealership Hemi tuneup which was 600 dollars to get done, and my fuel efficiency on highway was 23L/ 100km at best so performance wise 300+ hp you rarely get to see. Exterior range but with upgrades like fender flares and tires you can really turn this truck into one great looking rig. Overall the lack of reliability since I had to give it up with only 130 000 km on it and customer care makes me give this truck 1 star because everything deserves atleast 1 star.
Professional, knowledgeable and professional staff. Brandon made my transaction easy and hassle free. It was worth the drive from Nashville. I???m a big fan.
Hands down GREAT vehicle
by Erica from North Freedom, WI
January 10, 2019
This Journey has so many features we still have not figured them all out. Never thought we needed a vehicle that is this loaded but may never buy another vehicle besides the Dodge Journey. Handles great in the snow, very reliable and there is something in it for all 4 of our kids aged 3-18.
Had a great experience. Brandon was excellent and found exactly what I was looking for once I told him the price range I wanted to stay in. The whole buying experience was great.
by Brian from TEXAS
January 3, 2019
2017 Scat Pack R/T Hemi 392 Charger in Redline Red!!
This car was so sexy & fun to drive!
430+ wheel horsepower would pin you to the seat (if the tires would hook) yet feel like a 4-Cyl Accord while cruising at 75 on the Hwy. Decent gas mileage for a V-8, high horsepower car. Although it's hard not to floor it everywhere to hear the monstrous exhaust tone.
LOVE, LOVE, LOVE this car!
Purchased it by special order from the dealer for just under $40k it was an absolute bargain!
It was Monday temp was in the teens and my heater went out .I called Columbia Ford and spoke to Bobby in service and he said bring it in. With no appointment they repaired my truck. The staff was friendly and very helpful and keeped me posted on the progress. I would like to thank everyone for their help and kindness.
Very sporty and fun to drive
by Rich1749 from Wise, NC
November 30, 2018
This car has all the premium options. It’s the smartest car I have ever owned. Your phone connects to your radio and it also lets you know the vitals of your car and tell you what to have checked out if anything is above or below the norms.
We could not have had a better experience working with Tyler Ryan at Universal Kia. From the initial call, to driving away in a new (used) car, it was as painless as it possibly could be. Tyler was friendly, patient, he listened, did what he said he would do, and was honest. He worked around our schedule and never pressured us with the ???car sales tactics??? most of us have become accustomed to when car shopping. I would have no problem recommending him to anyone I know.
by AngieMN from Brainerd, MN
January 10, 2019
I've had the car for a week and so far am loving it. I love the way it looks and it drives - no sharp/jarring brakes or gas. Plenty of power when I need it, love the technology. The bluetooth phone pairing is really easy to set up and the audio quality is great - better than talking on the phone directly. It does a great job understanding regular speech the first time and I've not yet had to repeat a command, very intuitive. It has USB ports and regular chargers, Android Auto/Uconnect makes it easy to use all of your phone's familiar apps. I also like how you sit up a bit higher than most cars, helps with visibility. The one thing I wish it had was blind-spot monitoring. That would be helpful but overall for the price I can't complain.
Best dealership I have ever been to. GRANT was very very easy to work with went through all options to make sure I got the best deal.
Better mileage, roomier than expected
by Any evidence for that claim? from Burlington, Vermont
December 31, 2018
So far, this minivan has exceeded my expectations. Better mileage than I expected- 23 mpg- those are not highway miles. A 4 x 8 sheet of plywood fits in the back easily with the seats stowed. My Mountain bike fits easily standing up.
Had the cleanest vehicles of any lot we looked at for the best prices around! Very easy buying process with extremely nice employees who put no pressure to buy on you at all
by gmatozeke05 from Lubbock,TX
January 3, 2019
Very comfortable, sporty,roomy and smooth driving. I would recommend this car to anyone looking for a bigger car. I am very pleased to own this car
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