I went Saturday and looked at a vehicle. The salesman Dave was disappointing when we left. He contacted me pleasantly Sunday. I returned to buy the car, but the general manager sweetened the deal to ensure the sale. One of the best car buying experiences ever! I highly recommend going to Chapman Dodge on Indian School and the 101 !!
I have not purchased a vehicle in 18 years and dreaded going to a dealership. My fears were soon set aside as I spoke with Bud Thomas, Sales Specialist at Bill Luke Tempe. Mr. Thomas's sales style is what I had hoped for in a salesperson...no pressure, truthful, and down to earth. He spent as much time as I needed to make my decision on the vehicle I was interested in. At no time did he display a desire to go do something else. Since I live 130 miles from the dealership, Mr Thomas delivered my vehicle to me. I have never had a transaction go as smooth as what I experienced with Bill Luke Tempe. If you are in the market for a new or used car, definitely seek out Bud Thomas. You wont be sorry!!!!
I have now been to this dealership both to buy and now for service. I ended up not purchasing here, but only because I was looking for a very specific used vehicle and was on a short timeline. However, the sales person was great. Additionally, I am now using Josh as a service adviser and he is great too! Highly recommend this dealership for buying or service!
Outstanding service throughout the process and after!
by Jon9414 from DealerRater.com
November 26, 2018
I just want to say I enjoyed my time at Avondale Dodge. Nygel Newborn was awesome! He was a laid back guy and never pushed us. During the time, it felt Nygil was a friend trying his best to get every incentive and rebates. When I walked out of the dealership, my daughters said they saw rainbows and unicorns, on how happy they were as well.
Although we spent more time at the dealer than anticipated, DeWayne was patient with us. He was friendly and helped us find a Ram within our budget that we love. Jesse, in finance, was very informative and explained our options available for refinancing in the future to decrease the time and amount we pay. We had a great experience overall.
I had been out searching for a new truck for a couple of weeks. I decided on what I wanted and set the financing up ahead of time. After the horrible finance service I recieved at another dealer I was expecting the worst when I contacted Thad at Larry H Miller. I told him what I wanted and asked for an out the door price on the model I was after. Thad got me the price I wanted and I headed to the dealership. When I arrived it was the easiest process I have ever had at a dealership. We walked out to the truck, I said thait was the one I was after and went in to sign the papers. Half an hour later I was in the financing office signing the last of the paperwork. The only negative i have was the time I had to wait for the detail guys to finish the truck. After a time I realized how many cars they were dealing with so I sat back waited. Thad and the guys in finance had it set up and ready to go much quicker than I expected without any pressure to use their financing company, without trying to sell me products or services I didn't want, and without any B.S. I have already recommended them to others and I will continue to do so.
I’ve bought and serviced two cars at Larry Miller Volkswagen. My experiences are always positive.
The dealership is beautiful and polished sparkling clean. Service writers are knowledgeable and professional with the perfect amount of warmth.
Communication is excellent and service time commitments are met.
From start to finish these guys were great! Super thankful I ran into Rudi over at Larry Miller Dodge. While making the deal he walked me through and introduced me to everyone over at the Larry Miller family. Hand shakes, smiles and great deals is what these guys are all about. Hands down best experience I’ve ever had at a car dealership. If you need or just want a new car please give Larry Miller Dodge a call and ask for my guy Rudi, you won’t be disappointed!
Went it just to browse new vehicles & left with a 2018 Dodge Ram. Our salesman, Iran took good care of us. This is my 3rd purchase from this dealer. Great incentives! Matt in finance does a great job as well.
They called me back the same day I sent a message, my advisor Chris was thoroughly polite and professional, the paperwork was quick and easy, and I was treated just as well on a recall repair as if I had been a paying customer. This is the kind of service I expect from dealerships (sadly, so many are lacking) and LHM and Chris delivered!
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